Sheehy Lexus of Annapolis

It was a great pleasure working with Shandrial Hudson from Sheehy Lexus of Annapolis. I went to Sheehy based on postings read and referrals and must admit they were right on! They are professional, court from Sheehy Lexus of Annapolis. I went to Sheehy based on postings read and referrals and must admit they were right on! They are professional, courteous and caring. Shandrial is a great example of that leadership. She was thoughtful and caring, as well as, empathic to my concerns. Her commitment and facilitation resulted to a smooth transaction - before, during and after the sale - and complete customer satisfction! Sheehy Lexus stands by their reputation and truly lives to it. Shandrial adds great value to that team. I highly recommend going to her and the rest of the Sheehy Lexus team! Job well done! More

Shandrial was a pleasure to work with - she was very educated in her trade and was not pushy in any way. Her passion was evident and willingness to work with my wife and I to get the best deal was unpa educated in her trade and was not pushy in any way. Her passion was evident and willingness to work with my wife and I to get the best deal was unparalleled. I'd highly reccomend Shandrial and the Annapolis Sheehy Dealership to anyone who would be looking for excellent customer service and quality. The free car wash for life is awesome! More

My second purchase from Lexus of Annapolis. The team is not only friendly, but efficient. Rachael was extremely responsive and able to accommodate my needs. The entire process took only 90 minutes from t not only friendly, but efficient. Rachael was extremely responsive and able to accommodate my needs. The entire process took only 90 minutes from the time we test drove the car to the time we took it home. More

I purchased an RX 350 on my first visit to Sheey Lexus of Annapolis. I felt that Tara Wilson was very clear in her description of the vehicle but at the same time she really let the RX speak for itself. The Annapolis. I felt that Tara Wilson was very clear in her description of the vehicle but at the same time she really let the RX speak for itself. The car was ready when I arrived. We took our time reviewing its features before going for a test drive. She showed a good deal of patience in discussing the various aspects of the purchase and was friendly throughout. I left with the RX and a feeling of confidence that I made a smart choice. Tara has been quick to follow-up on questions since. Joe More

Rachael and her boss were both very professional and helpful. From the time we walked through the door until the time we left, my wife and I were treated like 'royalty'. No question was left unanswere helpful. From the time we walked through the door until the time we left, my wife and I were treated like 'royalty'. No question was left unanswered. We were pressed for time because we had an appointment. When we told Rachael this, she managed to have the finance person wisk us through the process in a very timely manner. More

I visited the Annapolis car dealership on-line and within 20 received a call from Tara Wilson asking me if I had any questions for needed assitance. She answered my questions and followed-up with an email a 20 received a call from Tara Wilson asking me if I had any questions for needed assitance. She answered my questions and followed-up with an email and mailed me a brochure with additional information about the vehichle which meant she appreciated our conversation. I had just had foot surgery so she suggested to bring the car to my house for me to look at the features I had inquired about. At that time I thought I might want to buy this. She was not pushy nor iritating but asked me to give her a call if I had any more questions or she could assist with anything. I called her back and the rest is history. I traded in my 2009 350RX and purchased a 2010 RX350. The transaction went very smooth and quick. I bought a new vehicle and never stepped foot in the dealership. This is the kind of customer service that will make me continue to do business with Lexus in the future and tell my friends about. More

This was our second purchase at Sheehy Lexus and they reaffirmed my faith in their integrity and great customer service. My salesperson, Shandrial Hudson, was an incredibly knowledgeable professional wh reaffirmed my faith in their integrity and great customer service. My salesperson, Shandrial Hudson, was an incredibly knowledgeable professional who not only answered all my questions, but anticipated 99% of them. After negotiating a price via e-mail, we were able to walk in the dealership at 9:00 a.m. and on the road--in our new vehicle-- trade-in and paperwork complete--by 11:00. More

I did not plan on purchasing a car but when the GM of the dealership came up with an innovative way to extricate myself from an onerous lease on my current vehicle AND provided an attractive price on a new v dealership came up with an innovative way to extricate myself from an onerous lease on my current vehicle AND provided an attractive price on a new vehicle with better financing than my credit union, it was a no-brainer. Afterwards, I was having trouble programming my homelink garage door opener. Shandrial, (my salesperson), came to the house and helped to get it programmed. The attention to service, the manner in which the dealership comes up with solutions, and the personalities of individuals make the purchase and servicing of my vehicles a pleasure at Sheehy Lexus of Annapolis. This is my second vehicle purchased there, and will certainly not be the last. More

I had a number of questions about the car I ultimately purchased, and Michelle And Chris answered all of them in a courteous and professional manner.They went out of their way to make my visit enjoyable.I purchased, and Michelle And Chris answered all of them in a courteous and professional manner.They went out of their way to make my visit enjoyable.I had a bad experience at Len Stoler Owings Mills location where the salesperson seemed pre-occupied on his computer so I walked out.The experience at Annapolis was totally positive. More

This is the second vehicle I have purchased from Chris in the last 18 months and both experiences were outstanding. My contact was almost purely through email and we completed our negotiations the same way. the last 18 months and both experiences were outstanding. My contact was almost purely through email and we completed our negotiations the same way. What a great change from the "old way" of buying a car. Both vehicles were delivered to my home and I was given a thorough demonstration of all the bells and whistles. Chris even brought a big bow for the IS250c, which was a birthday present for my wife. I have all my service completed at Sheehy and am totally satisfied. You have a customer for life. More