Sheehy Lexus of Annapolis

This, by far, was the best new car experience we have had in over 30 years. All communications were prompt, clear, respectful, friendly and professional. It was within minutes of my arrival that I was able t in over 30 years. All communications were prompt, clear, respectful, friendly and professional. It was within minutes of my arrival that I was able to test drive the car I was interested in, and was given an outstanding overview of the car features. Both Tara and Chris know their cars. Never did I feel rushed or forgotten. If there was a wait, hospitality was always extended: e.g., something to drink, comfortable place to sit, and a status of events. At final purchase, there were no surprises unlike most dealerships. The car was delivered as verbalized and contracted. What an excellent staff Sheehy! Thank you for doing things right. More

Chris was amazing. We drove the car on saturday in Annapolis visiting my family. We called him monday at 10am and he delivered it to us in Williamsburg by 4:30PM just before my wife got home from work Annapolis visiting my family. We called him monday at 10am and he delivered it to us in Williamsburg by 4:30PM just before my wife got home from work. From start to finish... He was excellent. Thanks Chris More

Chris List was my sales person. He called me several times but was not pushy. He gave me the best offer and beat the other dealers by $200.00. They are easy to get to but will pick up and deliver my ca times but was not pushy. He gave me the best offer and beat the other dealers by $200.00. They are easy to get to but will pick up and deliver my car when I need service. I completely researched several vehicals before deciding on the Lexus RX 350, I have only owned my car 2 weeks, it is my first Lexus and I LOVE IT. More

I just purchased a new RX 350 from Sheehy Lexus of Annapolis and my experience from start to finish was wonderful. I initiated contact through an online buying service and was contacted promptly by S Annapolis and my experience from start to finish was wonderful. I initiated contact through an online buying service and was contacted promptly by Shandrial Hudson. Shandrial was professional, knowledgeable, caring and did not pressure me at all. It was a completely new experience for me. I have always dreaded the car buying experience. I now know how pleasant purchasing a car can be. I am sure that my service experience with Sheehy will be equally as positive. Thanks to Shandrial and Chris for such a pleasant encounter. I love my new car! More

This is my 3rd or 4th Lexus, so I thought I was fairly familiar with the product. But when I visited Chris a few weeks ago in response to some mail I had received from Lexus of Annapolis (advertisement) familiar with the product. But when I visited Chris a few weeks ago in response to some mail I had received from Lexus of Annapolis (advertisement) I found out a lot more about the new models that I was unfamiliar with. In a very low key way, but very professionally done, Chris explained all the new features and compared them to the features I currently had on my 2009 model. Along with this sales pitch, Chris left me with some financial information for me to check out at home. It didn't take me long to realize that what Chris was offering was a really great deal. So I took it! Had I been pressured by a salesperson, I don't think I would have been interested. What Chris did was just explain the facts of the model, and the financing in such a way that I could understand it, giving me the opportunity to make up my own mind in a leisurely fashion. That's the way I like to shop and Chris provided me with the perfect opportunity. I am more than happy to refer people to Lexus of Annapolis, and especially to Chris. Terry PS: I've been going to Lexus of Annapolis for several years and my experiences with the service department, and especially Brandon Squibb have been excellent! More

I could have not asked for a better car buying experience. This is my second Lexus ES; but my first from Sheehy Lexus of Annapolis. I had the misfortune of having my Lexus stolen a little over a experience. This is my second Lexus ES; but my first from Sheehy Lexus of Annapolis. I had the misfortune of having my Lexus stolen a little over a month ago and with the help of Chris List; I was able to find a perfect replacement. Chris was so helpful that he took the time to help me find service records on my previous Lexus that was serviced at Len Stoler so I could give to my insurance company in order to help facilitate the settlement quicker. I was unsuccessful with trying to obtain the information from Len Stoler; hence why I originally contacted Sheehy of Annapolis to begin with. Chris was very detailed with sending me information about the car; and wasn't pushy at all. When we were ready to purchase; it was so easy and relaxing. I really appreciate the time Chris took to explain all of the features of the car and to ask if we had any additional questions. You really feel "pampered" here at Sheehy and I definitely would recommend to anyone. Thank you Chris for bringing us back to Lexus and for your expertise; you are a class act! More

My wife and I had visited at least 12 different dealerships in the Virginia/Washington D.C./Maryland area, including three other Lexus dealers. I have to say, our experience with Sheehy Lexus put e dealerships in the Virginia/Washington D.C./Maryland area, including three other Lexus dealers. I have to say, our experience with Sheehy Lexus put every other dealership to shame. After a short phone conversation with Chris L. he had the perfect vehicle waiting for us when we got to the dealership. It was everything we had spoken about on the phone. Because of our hectic schedule, he even offered to bring a vehicle by our home or workplace for a test drive. We got first rate service, expert help and advice, and a friendly and attentive sales staff. Even signing the sale paperwork with the financial guy was a breeze (Thanks Chris W.)! Sheehy Lexus had the largest inventory and best selection of vehicles, by far, and it was more than worth the 80 mile drive from our home for the ultimate car buying experience. I would recommend Sheehy Lexus to anyone looking for a fantastic selection of quality new and certified pre-owned vehicles, excellent service and a painless car buying experience. Sincerely, Jimmy D. More

I did a lot of research before I decided to buy my Lexus (both on the car and on the dealership). I traveled from Washington, DC to Annapolis, MD because of all of the great reviews about Sheehy Lexus of An (both on the car and on the dealership). I traveled from Washington, DC to Annapolis, MD because of all of the great reviews about Sheehy Lexus of Annapolis on dealerrater.com. There are atleast 3 dealerships that are much closer to my home and my job, but great customer service and competitive pricing are very important to me and I wanted to see if Lexus of Annapolis was as great as everyone wrote in their reviews. From the time that I sent my first online inquiry to test driving the car to negotiating a deal to explaining the many features on my Lexus and answering ALL of my questions, Chris List was very knowledgeable and accommodating. I felt very much at ease working with Chris. He is very friendly, knowledgeable, and patient. Also I would like to mention Chris Powell, the Finance Manager. During the contract signing, he was very pleasant and also very knowledgeable. He explained everything that I was signing and I felt very comfortable with my decision to purchase my new car. I would definitely recommend this dealership to my friends and family. And I will definitely buy from them in the future. More

We recently purchased our first Lexus from Sheehy Lexus of Annapolis and are extremely happy with the whole experience. Shandrial Hudson exemplifies all of the qualities we appreciate from a sales rep. Wit of Annapolis and are extremely happy with the whole experience. Shandrial Hudson exemplifies all of the qualities we appreciate from a sales rep. With her solid product knowledge, she listened to our needs, answered our questions and provided a "no pressure" approach while we made an informed decision. And her support didn't end with the sale. She has continued to follow-up and offer her assistance. We highly recommend Shandrial, Chris Powell and Sheehy Lexus of Annapolis. More

The customer service from Sheehy Lexus of Annapolis was first rate. One reason for this was that Chris List picked me up at my office in Washington, DC in the used care that I was considering buying from first rate. One reason for this was that Chris List picked me up at my office in Washington, DC in the used care that I was considering buying from them. They did this so I could give the car a test drive. Chris List was very friendly on the 45 minute ride and in seeing me through the entire process until I drove away with the car. Chris Powell was also friendly in assisting me with the contract and my purchase of the five year warranty. He gave me the lowest price on that possible. Doug King is responsible overall for the entire operation, the quality of which is unparalleled. More