Sheehy Lexus of Annapolis

I had a very pleasant buying experience with Sheehy Lexus. May sales person was Shandrial Hudson and she was very helpful and professional. She made this possible the best experience I have had with p Lexus. May sales person was Shandrial Hudson and she was very helpful and professional. She made this possible the best experience I have had with purchasing a car. She was so knowledable about the car and very thoroughly walked me through all of the operating procedures. I left Sheehy feeling very positive about the dealership in general but can't say enought about Shandrial as a sales person. I would highly recommend Sheehy Lexus. Regards, Fran Kelly More

Never have I ever had a car buying experience like Sheehy Lexus of Annapolis. My sales consultant Erick Morris provided exceptional customer service. Mr. Morris was polite, knowledgable and very patient. H Lexus of Annapolis. My sales consultant Erick Morris provided exceptional customer service. Mr. Morris was polite, knowledgable and very patient. He not only told me about the car, he showed me how to operate the options, programed various functions all while making me feel like I was the only customer at the dealership. He even called me after my purchase just to make sure all was well. He offered a relaxing purchase experience without pressuring me to buy. Follow-up visits have been just as wonderful as my first visit. I came to Sheehy as a customer when I left, I had become part of a family. I highly recommend them to anyone looking to buy a new or used Lexus. More

Chris List was friendly and professional. Worked with us and the sales manager to agree on price. This is our 2nd purchase from Sheehy Lexus. Our two cars are serviced regularly at Sheehy Lexus; we are ve and the sales manager to agree on price. This is our 2nd purchase from Sheehy Lexus. Our two cars are serviced regularly at Sheehy Lexus; we are very pleased with their service department, too. More

This is the second New Lexus vehicle we have purchased from Ms Hollis at Sheehy of Annapolis. Can't say enough about the quality of the service we received from her. She was very knowledgeable on the pr from Ms Hollis at Sheehy of Annapolis. Can't say enough about the quality of the service we received from her. She was very knowledgeable on the products we test drove. In a very short while she was able to walk us through all the features of the hybrid vehicle we recently purchased. She was courteous throughout the buying experience working with us to ensure we fully understood the all the options on the vehicle. Once we decided to purchase, she and the sales manager worked with us to secure a fair price and trade-in. We were able to quickly complete requisite paperwork with the finance manager all the while the car was being prepped for us to drive off the lot. Looking back the entire experience was one of the most pleasant car shopping experiences we've had in our 30+ years. It was quick, factual, and at all times handled with the utmost courtesy. We love the new vehicle and would highly recommend Ms. Hollis and Sheehy of Annapolis to anyone searching for a quality experience when purchasing a new or used vehicle. More

My experience has been primarily with the Service team. Scott Daniels (Ralph Velez, others...) have provided excellent guidance over the years as I have had my car serviced at Sheehy Lexus. My experience h Scott Daniels (Ralph Velez, others...) have provided excellent guidance over the years as I have had my car serviced at Sheehy Lexus. My experience has been that there has been excellent communication, good input about what needs attention on the car, real patience in diagnosing whatever the problem is (few problems), all without breaking the bank in terms of expense. In my household we own an ES and a different manufacturer's brand; the difference in approach, customer service and expertise is obvious. Sheehy Lexus is a business I would not hestitate to build a long term relationship with. More

We made 3 visits to dealership prior to making our decision. Each time we were met with friendliness & patience. There was never a push & were given every opportunity to test drive vehicles, again & a decision. Each time we were met with friendliness & patience. There was never a push & were given every opportunity to test drive vehicles, again & again. Follow up calls/emails were sent, but always with offer to answer questions, etc. Once we decided to purchase a vehicle the paperwork was handled efficiently & thoroughly. We did select an exterior color that wasn't one of our choices due to availability. That seems to be an issue with most dealerships we visited. Overall very pleased with our experience. More

Kelly Hollis has to be one of the best New car salesperson we've ever had the pleasure of working with. She was extremely knowledgable when it came to the cars she was selling. Our buying experien salesperson we've ever had the pleasure of working with. She was extremely knowledgable when it came to the cars she was selling. Our buying experience with Kelly and Sheey Lexus of Annapolis first rate. I would not hesitate to recommend Kelly or Sheey to a friend, family member, or co-worker. Thank you for the excellent car at a fair price. Tom & Lora More

I have bought many new cars and never gone back to the same dealership for a second car until i went to Sheehy Lexus of Annapolis. After many bad experiences with Jeep and Nissan I came into Sheehy to pu same dealership for a second car until i went to Sheehy Lexus of Annapolis. After many bad experiences with Jeep and Nissan I came into Sheehy to purchase my first lexus with a "buyer beware attiude", I left very happy but still thinking ok so I have purchased my car now that is the last time I will hear from them (as with other dealerships) - I was proven to be totally wrong! not only did I receive several follow up emails and a letter to welcome me to their dealership stating that they look forward to continuing the relationshipship (what - this is unheard of!) I was and still continued to be treated with the utmost respect even when bringing my car in for a simple car wash - which by the way is complimentary for the entire time you own your vehicle!! So, I have now done something that I have never done before - return to Sheehy Lexus to buy my second vehicle from the same sales consultant - Chris List. My RX350 is a 5-star hotel on wheels - and the service from Sheehy -for the entire time you own your vehicle - outstanding!! More

My interaction with Sheehy started in the positive with very prompt and courteous responses from Chris. Although Chris as with another guest when we arrived at the showroom (unannounced), he made every ef very prompt and courteous responses from Chris. Although Chris as with another guest when we arrived at the showroom (unannounced), he made every effort to keep check in with us and had a vehicle pulled up for us to sit in and become familiarized with all of the amenities. Our transaction was straight forward and fair. Since that time (12/23/2010), Chris and others from Sheehy have reached out to me to make sure that all is well. My experience was so positive that I recommended Chris to a good friend the very next week and she also got her vehicle from Sheehy. More

I have always dreaded the car buying experience. For this reason alone, I have held on to my last car for 7 years. This all changed yesterday. My buying experience at Sheehy Lexus of Annapolis was une this reason alone, I have held on to my last car for 7 years. This all changed yesterday. My buying experience at Sheehy Lexus of Annapolis was unexpectedly pleasant on all aspects: customer service,knowledge of the sales person, price, length of time,everything. I may have become a Lexus convert if only because Sheehy and Chris List have set my expectations of the car buying experience so very high. More