Sheehy Lexus of Annapolis

My Certified Pre-Owned car salesman, Richard Lunz, was easily the most professional, calm, knowledgeable and considerate car salesman I have ever done business with. He was thoroughly versed in the '08 L easily the most professional, calm, knowledgeable and considerate car salesman I have ever done business with. He was thoroughly versed in the '08 Lexus 460 I purchased, helped me consider alternate financing options, patiently listened to my questions and answered them clearly. He was adept at the technology built in to the car, and adroitly showed me the facile user interface, and promised a lifetime of continued service from him, personally, even after the deal closed. My subsequent visits there proved he was telling me the truth, as he did throughout our entire buying experience. The dealership is ABSOLUTELY over-flowing with free owner amenities! Their coffee and food service area is always well-stocked and clean, their free wi-fi / internet access is easily accessible, and they offer free computers / laptops for customers to use while they wait in the large waiting area. The service reception area is well-organized, there is a logical flow to the process of arriving and obtaining service, and each customer is treated with the kind of courtesy and respect that left many other auto dealers long ago. I find no condescending attitudes, and no snickering about requests or complaints after a customer has departed. They are a thoroughly professional auto dealer. More

Chris was great - very knowledgable and honest. He was patient, answered all our questions and really went above & beyond to help. I was offered a great, very reasonable price for a pre-owned vehicle. De patient, answered all our questions and really went above & beyond to help. I was offered a great, very reasonable price for a pre-owned vehicle. Dealership is incredibly friendly and always looking to help you out. Everytime I've come back (for the free car washes), I've been met with smiles and "what can we do?" A VERY pleasant experience all around! More

Stopped by Sheehy Lexus of Annapolis as my wife and I were interested in looking for a new vehicle to replace her '02 Toyota 4Runner. We chose Lexus due to overall driver satisfaction and quality of pro were interested in looking for a new vehicle to replace her '02 Toyota 4Runner. We chose Lexus due to overall driver satisfaction and quality of product. We were greeted by salesman Chris Martin. Our experience with Chris was very pleasant. He took the time to listen to what we were looking for and made recommendations based on our needs. He was extremely professional and courteous and made us feel very welcome at the dealership. He expertly answered any and all questions we had. When negotiating price and trade in value of our vehicle, he was very accomodating and fair. We agreed on a price and payments that we were very comfortable with. We drove home in our new Lexus that day and couldn't be happier. Even though Chris' job as salesman was done as we had purchased the vehicle, he followed up with courtesy calls to see if there was anything at all we needed or desired. I feel that we can call Chris at any time and be well cared for. The dealership as a whole was very impressive. Chris Powell who worked our financing was equally friendly and accomodating. I believe Sheehy Lexus of Annapolis ruly cares about its' customer base and goes the extra mile to please. It was truly the best car buying experience we have had in thirty years of car buying. Highy Recommended! More

We were very pleased with Chris' professionalism and willingness to go the extra mile to make sure we got the Lexus I wanted. He was very knowledgeable about the Lexus products and very honest in answe willingness to go the extra mile to make sure we got the Lexus I wanted. He was very knowledgeable about the Lexus products and very honest in answering all my questions. This was by far the best car buying experience I have ever had. This is my first Lexus and I think I'll be a loyal customer for years to come. More

Dan Polgreen was a great sales person to work with. I had just started my journey looking for a different vehicle and wasn't quite sure what I was looking for. I shared with him what features I wanted & had just started my journey looking for a different vehicle and wasn't quite sure what I was looking for. I shared with him what features I wanted & he exceeded my expectations without being pushy. He was extremely knowledgeable and did everything he could to please me. Everyone else in the dealership was very friendly and made sure all of my questions were answered. The price was a little questionable at first but then we worked out financing that worked with my budget. I would strongly recommend this dealership to anyone interested. More

I gave this rating because of the how good Chris Martin and the staff were good with me in making my desion to buy a new lexus. Chris were great and made my stay great also. I bought another lexus in 2000 and the staff were good with me in making my desion to buy a new lexus. Chris were great and made my stay great also. I bought another lexus in 2000 from the samedealership. I love the car washing and the coffee and cake. More

Kelly and the rest of the folks at Sheehy of Annapolis were a pleasure to work with, extremely pleasant and very professional. We purchased a RX 400h for an excellent price and have been extremely happy were a pleasure to work with, extremely pleasant and very professional. We purchased a RX 400h for an excellent price and have been extremely happy with it and the purchase process. I would return to Sheehy for my next Lexus purchase. More

I have purchased 3 vehicles from Dan Polgreen at Sheehy Lexus of Annapolis and it is because of his customer service and willingness to ensure that I get the best deal that I continue to do business there. Lexus of Annapolis and it is because of his customer service and willingness to ensure that I get the best deal that I continue to do business there. I would recommend Dan and this Lexus dealer to all my friends and family. More

I always love my experience at Sheehy Lexus of Annapolis. I always love my experience at Sheehy Lexus of Annapolis. I have come to know them not just as a sale or service team but as family, they alway I always love my experience at Sheehy Lexus of Annapolis. I have come to know them not just as a sale or service team but as family, they always give me first class service. I always tell my family and friends of how spoiled I have become with my family. If you ever need quality, convenience and premier service visit Sheehy Lexus of Annapolis I can promise that you will not be disappointed. More

I purchased the Lexus RX 350 in March 2011 from Shandrial. I had been communicating with Shandrial via email for 3 months prior, as I wasn't sure when and what vehicle I wanted to purchase. During Shandrial. I had been communicating with Shandrial via email for 3 months prior, as I wasn't sure when and what vehicle I wanted to purchase. During that time, she was willing to answer all of my questions, with no pressure at all. I ended up walking in one day, and requesting to only work with Shandrial based upon her her professionalism, knowledge of the lexus product, and enthusiasm to locate the right vehicle for me.. Shandrial moved at my pace, and was patient as i spoke with practically everyone in the dealership (i.e. service dept, supervisor and finacee department).Overall, the team was highly professional, with no pressure at all, and made my first purchase of a lexus a positive experience. More