Sheehy Lexus of Annapolis

I purchased my first Lexus from Mike Bowen on August 31, 2013. Mike was a professional saleman in all areas. Mike knows his products, courteous, patient, and I never felt pressured to make a purchase. I 2013. Mike was a professional saleman in all areas. Mike knows his products, courteous, patient, and I never felt pressured to make a purchase. I had visited the dealership about one month before my purchase, and had told Mike, "when I'm ready to make a purchase, I will contact you. Not at any time did I feel pressured. I only received one email from Mike, as to if I had any additional questions or concerns.. I would definitely recommend this dealership and Mike Bowen. Linda Upper Marlboro, Maryland More

The experience of buying my first Lexus, an RX350, was amazing from start to finish. Mike Bowen could not have been more helpful, accommodating or kind. He is an asset to your dealership! He and everyo amazing from start to finish. Mike Bowen could not have been more helpful, accommodating or kind. He is an asset to your dealership! He and everyone at Sheehy Lexus made me feel valued as a customer. I would not hesitate to recommend this dealership to anyone! More

I decided to give this dealership a second look. Glad I did. I really enjoyed my car buying experience. Not a lot of pressure and although I bought a car, I was more sold on the service which comes after did. I really enjoyed my car buying experience. Not a lot of pressure and although I bought a car, I was more sold on the service which comes after you buy the car. It began with Johnny who put me in the hands of Chris Martin - so thank you Johnny. Chris was pretty darn good at making the case for buying the car. Easy to work with. Good to know customer service is still a valuable selling point. More

So far every thing ok with me and thank you very much Rachael Holderied and Michell Mitchell, just one think my car smell smoke to much so do your dealership have sale anything to clear that smell ? Than Rachael Holderied and Michell Mitchell, just one think my car smell smoke to much so do your dealership have sale anything to clear that smell ? Thankyou More

I received a call from the dealership concerning a trade in for my 2011 RX350. I was told I could trade up to a 2013 and keep the same payment. I specifically stated that I would not even consider the opti in for my 2011 RX350. I was told I could trade up to a 2013 and keep the same payment. I specifically stated that I would not even consider the option unless I could deal with Rachel Holderied. She so impressed me with her professionalism in 2011 that I will always seek her out when looking for a new vehicle. I told her I was having second thoughts about buying a 2013 when the 2014's are already available. However, I still wanted to have the same payment. She worked with me with that end in mind and we successfully reached an agreement. Back in 2011 I had a problem negotiating with Mercedes and Infinity dealers in Annapolis because I really think the general opinion is that a woman will pay anything for a car she falls in love with. Rachel was a breath of fresh air and not in the least condescending. She sincerely tries to make the deal work to her customers satisfaction. I am sold on Sheehy Lexus and Rachel Holderied. More

Stopped by Sheehy Lexus (Mid Oct 2013) while comparison shopping between an Audi A6, BMW 5 series, and a Lexus GS 350. Random chance led me Mike Bowen, who greeted me as I was comparing models in the lot. shopping between an Audi A6, BMW 5 series, and a Lexus GS 350. Random chance led me Mike Bowen, who greeted me as I was comparing models in the lot. Friendly, very knowledgable, and absolutely no pressure to make an 'instant' deal. After a business card exchange and a hand shake, I promised to give him a call if I settled on the Lexus. After a week of reviewing the various cars I was considering, I met with Mike to see what kind of deal I could get on the Lexus GS 350. He was incredibly patient as I reviewed the various options and price comparisons between a new 2013 and a certified pre-owned they had on the lot. While I was still strongly considering the Audi A6, Mike got me a deal that could not be beat. I drove off the lot in a new GS 350, and could not be happier. If you want a fair deal with a patient & honest salesman, seek out Mike Bowen. As a side note, I could not be more impressed with the Sheehy Lexus Service Center. Over the last 10 years I've owned multiple models of BMW and Acura vehicles. While I can't say I've gotten 'bad' service from the local (Annapolis) BMW and Acura dealers, Sheehy Lexus makes them look like 2nd rate amateurs when it comes to service. Stopped by today for a free car wash and seat adjustment, and was AMAZED at how fast and professional the service crew was. More

Mike Bowen was excellent to work with, both knowledgable and professional and not pushy. He even found and overnighted owners manual to me after I left it at dealership. and professional and not pushy. He even found and overnighted owners manual to me after I left it at dealership. More

I chose Sheehy Lexus of Annapolis for a many reasons. The location of the dealership was important to me, but more importantly what this dealership has to offer their customers is excellent. From the sh The location of the dealership was important to me, but more importantly what this dealership has to offer their customers is excellent. From the showroom, to the comfortable amenities available to you, to the courtesy vehicles, to the employees. This was the easiest, non-stressful car buying experience I have every had. I have not had the opportunity to use the service department yet, but I'm sure that experience will not be disappointing based on my experiences so far. In fact I look forward to getting my car serviced, because I know it will be a "piece of cake". More

Shandrial was very helpful in finding a 2013 pre owned ES 300h . She was thoughtful, understanding and very professional in her demeanor. I will definitely contact Shandrial if I need any assistance. ES 300h . She was thoughtful, understanding and very professional in her demeanor. I will definitely contact Shandrial if I need any assistance. More

I wanted to take a moment to thank you for years of outstanding customer service and to say a special thanks for my most recent, excellent, experience we received from Johnny Salina and Michele Mitchel outstanding customer service and to say a special thanks for my most recent, excellent, experience we received from Johnny Salina and Michele Mitchell. I have been doing online business for many years and have never come across a services individual as Johnny, Usually other companies would take an average of 2-3 days for a response but getting responses so quickly took me by surprise. From the beginning he gave me the feeling of trust. Johnny was absolutely wonderful about listening to my and responding to all my questions and concerns. After picking up our Lexus, all I can say is "Wow!". We will loyal customers of Sheehy Lexus of Annapolis. With service like this that reassures I am working with the best. Thank you very, very much” The Auls Family!! More