Sheehy Lexus of Annapolis

I went into the dealership having made contact with Shandrial online. Shandrial was very professional and courteous. I did not feel the usual sales person's pressure . She was very easy to work with an Shandrial online. Shandrial was very professional and courteous. I did not feel the usual sales person's pressure . She was very easy to work with and went over and above to make sure I was comfortable with the car that I had gone in to purchase. I would definitely recommend her again . More

We inquired about our car via the internet and quickly received a response from Shandrial. Upon visiting the dealership, the entire experience was great. The customer service was absolutely outstanding. S received a response from Shandrial. Upon visiting the dealership, the entire experience was great. The customer service was absolutely outstanding. Shandrial knew every button and gadget on the car which was very helpful. At no time during our visit to the dealership did we feel hassled nor did we feel that we were taking too much of the sales person's time. So needless to say that we purchased the car. What's even greater about Shandrial and the Sheehy team is that they keep the lines of communication open even after the purchase. I also appreciated Chris Powell as he was friendly and helpful with the finance decisions. Will definitely look to purchase our next vehicle from them as well. More

Finest experience we have ever had buying a car. Everyone in the dealership were extremely helpful friendly and helpful ... especially S handrial and Michele M. We love the car, it exceeded our expectations. in the dealership were extremely helpful friendly and helpful ... especially S handrial and Michele M. We love the car, it exceeded our expectations. More

This is the 3rd Lexus I have bought from this dealership and I have had a fantastic experience every time. Working with Shandrial was great, she worked very hard to find the car I was looking for at the pri and I have had a fantastic experience every time. Working with Shandrial was great, she worked very hard to find the car I was looking for at the price that fit my budget. I even recommended Shandrial to my daughter who also bought a Lexus from her. I am a very satisfied customer. More

This sales person was knowledgeable, gave us the information needed to make an informed decision, but was not overselling, allowing for us to be comfortable. information needed to make an informed decision, but was not overselling, allowing for us to be comfortable. More

Mike did a great job. After our test drive, we had questions, and selected what we wanted, and he found one! Very responsive to our e-mailed questions; very considerate of my wife's medical issues; questions, and selected what we wanted, and he found one! Very responsive to our e-mailed questions; very considerate of my wife's medical issues; and proficient in his dealings. Never felt pressured, and I think we got a good price on a car that we expect will meet our needs for years to come! Well done, indeed. Michele was very efficient, and very friendly. She explained the financing, and was able to get us a better rate than our very respectable credit union! The overall experience was certainly the best I've had in buying a new car of the several cars I've bought new in the last 30 years! More

My experience with the dealership was excellent. I was very disappointed with my attempts to find out about the GX 460 from Alexandria Lexus. They would not answer even the most basic questions by e-mail very disappointed with my attempts to find out about the GX 460 from Alexandria Lexus. They would not answer even the most basic questions by e-mail. I quickly gave up on them and dealt only with Sheehy. Shandrial was very pleasant from the very first contact via e-mail until the final sale. She was very patient with my many questions and was one of the deciding factors in me deciding to purchase the vehicle. Chris Powell was also a pleasure. More

I had the pleasure of doing business with Ms. Hudson. I have been in sales for 25+ years and Ms. Hudson really impressed me with her professionalism, knowledge of the vehicles, and overall passion about he have been in sales for 25+ years and Ms. Hudson really impressed me with her professionalism, knowledge of the vehicles, and overall passion about her job and products she was selling. I thoroughly enjoyed my experience with Ms. Hudson and I will recommend her to my friends and business associates. Ms. Hudson is a great asset to Sheehy Lexus of Annapolis. More

I had been a previous customer of Len Stoler Lexus in Baltimore and I had recently been a bit disappointed in my relationship with them. I have been driving a Lexus since 1993 and I did not want to c han Baltimore and I had recently been a bit disappointed in my relationship with them. I have been driving a Lexus since 1993 and I did not want to c hange so I thought I would try a new dealership. I was very pleased with my experience there and walked out with the very car that I had been wanting to buy. More

I recently bought a 2014 Lexus and frankly I have always been an Acura person. Edward Jackson was very persistent in contacting me and continuing to tell me the great things about this vehicle and what was been an Acura person. Edward Jackson was very persistent in contacting me and continuing to tell me the great things about this vehicle and what was great about it and why it was a great time to get into the "Lexus" family. Finally, I agreed to come in and experience it for myself. I am happy to say that on the sheer basis of his ability to demonstrate all aspects of the car to me and why this car was specifically great, I bought here. I was very impressed with the service, the cleanliness of the business, and the very polished presentation that everyone there represents. I am a single woman and the service and ease of having maintenance done is very important to me as well as a very welcoming and warm environment. More