Sheehy Lexus of Annapolis

Great services Was welcomed by Will Pastor who was extraordinarily nice and very welcoming. He asked me what I wanted and told me everything I needed to know about l Was welcomed by Will Pastor who was extraordinarily nice and very welcoming. He asked me what I wanted and told me everything I needed to know about leasing/purchasing a car. More

Excellent experience I recently purchased my very first Lexus; a Lexus NX. Having never dealt with this dealership before I wasn't sure what to expect. I was pleasantly I recently purchased my very first Lexus; a Lexus NX. Having never dealt with this dealership before I wasn't sure what to expect. I was pleasantly surprised by the friendly, happy and professional atmosphere throughout the entire dealership. My salesperson was Grant Pivec, who was readily available to answer any questions or concerns without making the experience feel like I was intruding on his time, etc. I appreciated his laid back approach and that he introduced me to several others in the dealership, including Edward Jackson (sales) and Kevin Brown (IT guy). All friendly and available to help or answer any questions. On the finance side of things, I worked with Shandrial Hudson who was the same as everyone else. Friendly and helpful. I couldn't have asked for a better and painless experience. I had a small issue the day after taking the car home, the lic tag was mounted off center on the front grill of the car. My dad was available to take the car back to the dealer, where they immediately fixed the issue without problem and gave the car a quick wash as well. Great experience all around. More

Outstanding in Every Way! We just bought our second Lexus from Sheehy in Annapolis. When my RX450h came off lease, I looked at other brands, but the quality of Sheehy's custome We just bought our second Lexus from Sheehy in Annapolis. When my RX450h came off lease, I looked at other brands, but the quality of Sheehy's customer service was a major factor in getting a new Lexus RX. I live part of the year in Delaware, about 2 hours from Annapolis. The dealer picks up my car for service and provides a loaner. But, the most incredible example of their customer service was when my salesman, Mike Bowen, drove my new car to my home on Sunday during the 4th of July holiday. This is not something you'd find at most luxury car dealerships. They go above and beyond! Just outstanding!! More

Reponsive and Professional I wrote asking to interact with the internet or fleet manager and was contacted by Kelly Hollis, the internet manager. She was professional, responsiv I wrote asking to interact with the internet or fleet manager and was contacted by Kelly Hollis, the internet manager. She was professional, responsive to the issues I raised and knowledgeable. I chose another dealer who had a more suitable car but have only good things to say about Kelly. More

The Flying Salesmen My name is Larry H. and I presently live in The Villages of Florida, my Wife and I was once again in the market for a New Lexus and we decided after v My name is Larry H. and I presently live in The Villages of Florida, my Wife and I was once again in the market for a New Lexus and we decided after visiting several Dealership in the south we were home sick for the professional treatment we've received in the past at your dealership. I contacted a Salesmen Edward Jackson for Sheehy and explained we've purchased several Lexus from Lexus of Annapolis and refuse to make the mistake of going else where. Well, Mr Jackson agreed after presenting the best possible deal on a 2016 ES 350 not only to sell us the Vehicle but fly to Florida to demonstrate its features and benefits. I am truly grateful to Sheehy Lexus and Mr. Jackson for their outstanding Professionalism and care. More

Kelly Harkins!! Kelly assisted us with our search for a new SUV. She was very knowledgeable, available for our many detailed requests for meetings and additional inf Kelly assisted us with our search for a new SUV. She was very knowledgeable, available for our many detailed requests for meetings and additional information, and incredibly pleasant to deal with. If you want a Lexus, see Kelly!! More

Awesome Experience The best car buying experience to date. Mike is very knowledgeable and patient. This was my first Lexus purchase and I arrived to the dealership with The best car buying experience to date. Mike is very knowledgeable and patient. This was my first Lexus purchase and I arrived to the dealership with a ton of questions. Mike is personable and customer oriented. I felt appreciated and valued. I began my car search with the intention to visit and browse quite a few different dealerships. Luckily, Sheehy Lexus in Annapolis had many of the other cars I intended to test drive. Long story short I left Sheehy with a brand new RX F Sport. This was the best choice considering I almost purchased a Mercedes GLE. The Lexus warranty is better and the vehicles are more durable with a higher resale value. Michele is very detail oriented and definitely goes the extra mile to meet your needs. She is very understanding. And Paul is amazing. He is very descriptive when reviewing the vehicle. I left the dealership feeling more confident about more purchase. More

"The best dealership ever" Kelly Harkins was my sales person. Kelly was very knowledgeable and helpful in buying my new 2013 RX 450h Lexus. It was well worth my wait. Kelly Harkins was my sales person. Kelly was very knowledgeable and helpful in buying my new 2013 RX 450h Lexus. It was well worth my wait. More

Wonderful buying experience The environment and people were wonderful. You couldn't ask for nicer! Anytime I leave I always head out feeling like a princess. You'll always recei The environment and people were wonderful. You couldn't ask for nicer! Anytime I leave I always head out feeling like a princess. You'll always receive royal treatment here. More