Sheehy Lexus of Annapolis

Among the best This dealership is top notch! Edward Jackson helped me get situated with a brand new IS350 absolutely love the car. The service I received was profess This dealership is top notch! Edward Jackson helped me get situated with a brand new IS350 absolutely love the car. The service I received was professional overall and most importantly to me very non-stressful. I really never like being pushed into a sale which is one of the reasons why I came to Lexus of Annapolis. More

Fraud. I purchased my Lexus Certified, Pre Owned 2014 Lexus GS 350 in December 2015. I was told it had never been in an accident. In August 2016, I was rear I purchased my Lexus Certified, Pre Owned 2014 Lexus GS 350 in December 2015. I was told it had never been in an accident. In August 2016, I was rear ended on the right side. The Lexus Certified Repair shop uncovered the car had been in an accident prior to my purchase. When I informed Paul the GM/Owner, he offered me $30,000 to trade in the vehicle which would leave me with an older model and a considerable loss due to the car not being paid off from the trade in. Lexus Sheehy Annapolis did not stand behind their product. Buyers beware. More

Service Writer Brandon Squibb & Ralph Velez They always gives it to me straight.I feel like I am visiting with old friends when I come in for service.I won't deal with anyone else.Keep up the go They always gives it to me straight.I feel like I am visiting with old friends when I come in for service.I won't deal with anyone else.Keep up the good work. More

Thanks Mr. Jackson We want to thank Mr. Jackson for helping us lease our new NX. We love our new car. Ed was so knowledgeable about the product. He was very courteous, e We want to thank Mr. Jackson for helping us lease our new NX. We love our new car. Ed was so knowledgeable about the product. He was very courteous, explained all the cars feature,and told us about the outstanding service at Sheehy. We definitely tell our friends about our experience. Michael and Sandy More

Professionalism and Interest Both Ed Jackson and Don King were very professional. I have dealt with these two gentlemen several times and found their demeanor to be the same. Cour Both Ed Jackson and Don King were very professional. I have dealt with these two gentlemen several times and found their demeanor to be the same. Courteous and knowledgeable. I usually have a vehicle in mind having searched the web and other mediums to see what 's out there. Always find that Lexus is what I want. The one vehicle I wanted wasn't on hand so some research found that one of my interest was coming in in the near future. Don King was instrumental in searching for this. Ed Jackson was able to pull together the package of my interest , and walla, , there it was. No hassle , no anxiety. I must also mention that the Dealership is also first class. Lots of construction going on but did not interfere with me in any way. Customer Lounge is very accommodating while you wait , if you choose for you vehicle. Must also give kudo's to the Service Department. Having dealt with Sheehy of Annapolis I come to expect this and am never disappointed. Walter Chester More

My lexus experience Stopped in today to look at New rx 350,Went into show room and found a new one on floor. Looked at it, Sat in it. Checked it out for 15 minutes, NO ON Stopped in today to look at New rx 350,Went into show room and found a new one on floor. Looked at it, Sat in it. Checked it out for 15 minutes, NO ONE, bothered to greet us or take the time to check on us. Sales people were in offices talking and playing on phones. Guess I won't be buying anything there... More

Converted from Benz/BMW to Lexus! Great experience with both Barbara and Michele! Made the impossible, possible! It was a pleasure working with you guys and I look forward to future pu Great experience with both Barbara and Michele! Made the impossible, possible! It was a pleasure working with you guys and I look forward to future purchases!! Keep up the great work! More

Best car buying experience EVER! Let me add myself to the many happy customers who have bought a Lexus from this fabulous dealership. Where to begin...I contacted Chris Powell and sch Let me add myself to the many happy customers who have bought a Lexus from this fabulous dealership. Where to begin...I contacted Chris Powell and scheduled my test drive. I actually showed up a day early and he was more than gracious and took care of me immediately. I had been researching the car for a year so he didn't need to sell me. I fell in love with car and we made a deal I could live with quickly. Now.before I go further, let me give a shout to ALL the folks I came across while I was there. Will Pastor is such a cut up. We had a great time trading barbs! Al Trojanowski is a charmer. Ken LaRochelle has a presence that just says "I'm the manager". But he's also very personable!. Edward Jackson was another charmer. Scott Daniels was a breath of fresh air. And I can't forget Doug King and Chris List. Just awesome people!!! But the people who actually saw me through the process were Chris Powell, Jayson Craddock, and Michelle Mitchell. They had to get the color I wanted from another dealer, which they did the very next day. Chris came to pick me (love that personal touch!) and took me in where we finished all the paperwork. Michelle and Chris both explained my options for extended warranty and protections for my car and since I elected to add some things I had to wait for my car until Monday. No worries though! They gave me a loaner! AND they fed me! Next up was Kevin Johnson, whose job it is to show me everything. He was charming and patient and knowledgeable. LOVE HIM. They brought my BEAUTIFUL RC 300 out to me complete with my bow and I've never seen a sight so gorgeous in my life. The entire Sheehy team is full of wonderful people. I knew they would give me AAA service and I wasn't let down!!!! If you're even thinking about a Lexus, I HIGHLY recommend you contact them! More

Outstanding customer service! We just arrived to the dealership and my salesman, Ernie Bradley, was already there prompt for our appointment. I explained exactly what I was looki We just arrived to the dealership and my salesman, Ernie Bradley, was already there prompt for our appointment. I explained exactly what I was looking for and he immediately show me what was available within the required price. Ernie is very professional and go the extra mile to satisfied my needs as a customer. The conditions of the used cars offered by the dealership are excellent. This car was for my daughter and she loves it. I own an LS 460 and have been taking it for service to Sheehy since I bought it. Ralph Velez, from the service department always take good care of me and my car. I recommend this dealership. It is excellent! More