Scranton GMC of Vernon
Vernon, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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When you pull in to service you are welcome and meet and talk a Services person they know who you are and assistance is outstanding. talk a Services person they know who you are and assistance is outstanding. More
Angelo was very helpful. Went to buy a truck he was great . Everyone else was a little not so interested in why I was walking around. Also felt rushed. Angelo took the edge o Went to buy a truck he was great . Everyone else was a little not so interested in why I was walking around. Also felt rushed. Angelo took the edge off. More
They charged me over $40 for miscellaneous charge or better term shop charge for a $380 bill oil change rotate tires air cleaner. I considered that $40 a departing gift I will never return to Scranton m better term shop charge for a $380 bill oil change rotate tires air cleaner. I considered that $40 a departing gift I will never return to Scranton motors ever again More
The customer service was excellent. They worked on my problem until it was solved and the issue was repaired. I'd definitely come back again. They worked on my problem until it was solved and the issue was repaired. I'd definitely come back again. More
The service was very good. It was the first time I had my truck in since I bought it. Everyone was very professional and the mechanic made sure my truck was fixed and ready for It was the first time I had my truck in since I bought it. Everyone was very professional and the mechanic made sure my truck was fixed and ready for pickup. More
A very good experience. Low pressure, very informative, and helpful. It was a pleasure buying a car there. Low pressure, very informative, and helpful. It was a pleasure buying a car there. More
There is 1 issue, I stated to not rota my tires and a tire rotation was performed. tire rotation was performed. More
Outstanding service department. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. More
After having spent the previous 24 hours going from a "bad" to "worse" truck shopping experience, Scranton set things right. When Jalen greeted us warmly and friendly, with a welcoming tone. Then I tol "bad" to "worse" truck shopping experience, Scranton set things right. When Jalen greeted us warmly and friendly, with a welcoming tone. Then I told him, "Jalen, I'm real ornery right now because of the last 24 hours, so please help me turn this around". He laughed(nervously), then proceeded to wash those bad experiences from my memory. Overall, Scranton is a very professional dealership where the customer experience is valued above all. For example, we were apart on my trade-in value ($1000), but we collectively found $1000 in value to me elsewhere. That's customer service. Then, the parts department, hand delivered my IOU tonneau cover to our home in Portland. Who does that? Finally, the truck I eventually purchased was presented to me in a proper condition (interior detailed, washed, no broken parts, no CEL, ... ready to take home. Thanks to all at Scranton GMC for your professionalism and to Jalen for helping me forget the prior 24 hours - no longer ornery. Best regards, Lou & Jill Zanette More














