Frank Kern

I brought my truck in for an oil change they didn't bother to erase codes that keep showing up and didn't bother to fill anything vlije window wash etc not impressed bother to erase codes that keep showing up and didn't bother to fill anything vlije window wash etc not impressed More

by FARFROMUSEN Verified Customer Verified Customer

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The service was very good. It was the first time I had my truck in since I bought it. Everyone was very professional and the mechanic made sure my truck was fixed and ready for It was the first time I had my truck in since I bought it. Everyone was very professional and the mechanic made sure my truck was fixed and ready for pickup. More

by jcshiz53 Verified Customer Verified Customer

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A very good experience. Low pressure, very informative, and helpful. It was a pleasure buying a car there. Low pressure, very informative, and helpful. It was a pleasure buying a car there. More

by MIKEVOLODZKO Verified Customer Verified Customer

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Outstanding service department. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. More

by mason-arnold Verified Customer Verified Customer

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Always friendly, always patient always explains what they need to do to your vehicle to keep you safe and sound. need to do to your vehicle to keep you safe and sound. More

by DJNEWTON428 Verified Customer Verified Customer

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Everybody in the service department is great at the front desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said he rotated the tires. Come to find out he did not rotate the tires and the vehicle had to go back in to have the tires rotated at that time. More

by chad R Verified Customer Verified Customer

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If they were straight forward and not tell you something you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putt you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putting the blame on GM. I have always enjoyed dealing with Scranton but over the past couple years it has gotten sour. Some of the issues have not been all their fault but some have been More

by haza16 Verified Customer Verified Customer

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The work was under an extended warranty package, and it took a full week to get a water pump and hoses replaced. Quality work was done, but not really happy it took a week. Thanks, Scranton for quality wor took a full week to get a water pump and hoses replaced. Quality work was done, but not really happy it took a week. Thanks, Scranton for quality work. More

by LAURA3224 Verified Customer Verified Customer

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Great job nice people delivery and pick up excellent that’s all I’ve got to say in the subject that’s all I’ve got to say in the subject More

by HTA Verified Customer Verified Customer

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I would work with Frank again hands down ! Master of his trade. I hope to stay out the shop- but if I have to come in again glad to have Frank in my corner Master of his trade. I hope to stay out the shop- but if I have to come in again glad to have Frank in my corner More

by julianaricketts071 Verified Customer Verified Customer

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