Gareth Jones

This was my first time going to Scranton for car service. I must say that I was really impressed with the thoroughness. How they took pictures of my car and lifted up the hood and looked inside, etc. I wasn' I must say that I was really impressed with the thoroughness. How they took pictures of my car and lifted up the hood and looked inside, etc. I wasn't to happy with a change on my dashboard. I like to pay attention to my tire pressure and it was changed. However, I found that Gareth was wonderful. He really made me feel welcome and his smile made me feel the same. I will look for him when I return in a couple of weeks. More

by Cadillacsrx Verified Customer Verified Customer

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No communication between the sales department and service department.Sales department failed to have truck ready as agreed upon at purchase. department.Sales department failed to have truck ready as agreed upon at purchase. More

by djett00 Verified Customer Verified Customer

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Very unhappy with the bill that I had to pay for the car the car was there for a week. I purchased a part and apparently the parts in the cured the problem. Then they purchased another part that was under w the car was there for a week. I purchased a part and apparently the parts in the cured the problem. Then they purchased another part that was under warranty that doesn’t cure the problem so all this finally they got another part which doesn’t cover warranty and I had to pay over $600 for the total job. I don’t think that’s right we only had $685 because I purchased the first part and they used it, but it doesn’t cure a problem so I should’ve gotten a refund on that and other part where it was under diagnosed incorrectly, where they build me for that I don’t think that was right at all so that’s that very unhappy with the bill More

by creasea Verified Customer Verified Customer

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Efficient, communicative, helpful, courteous I am always very impressed by service team at Scranton Thank you very impressed by service team at Scranton Thank you More

by dawn.cm Verified Customer Verified Customer

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Angelo good guy the dealership remains to be seen how helpful there are solving and trying to resolve my issue with my new 2026 canyon. Stay tuned helpful there are solving and trying to resolve my issue with my new 2026 canyon. Stay tuned More

by rrlg Verified Customer Verified Customer

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Service department is professional and prompt. So far my two appointments have been satisfactory. Thanks So far my two appointments have been satisfactory. Thanks More

by KARL.ZIROLLI Verified Customer Verified Customer

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Treated profesionally and fair Thats all Enough said Now your aggravating me Leave me alone your aggravating me Leave me alone More

by RHAT180 Verified Customer Verified Customer

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Setting up the appointment was effortless. Service was great. The update only took 60 minutes as opposed to the 90 minutes that was expected. Service was great. The update only took 60 minutes as opposed to the 90 minutes that was expected. More

by RENTIGAR Verified Customer Verified Customer

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Great customer service and a good turnaround time for vehicle. Will definitely go back here vehicle. Will definitely go back here More

by javier.vega23 Verified Customer Verified Customer

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Everyone from David and Rob in service to David and the sales team were amazing to work with. Honest and forthright, they stuck to their word and backed me up when I needed them. They are trustworthy and d sales team were amazing to work with. Honest and forthright, they stuck to their word and backed me up when I needed them. They are trustworthy and did a wonderful job on my repair. I am grateful for their compassion and care in making things right. They are great! More

by SALMOTTA17 Verified Customer Verified Customer

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