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Robert Zeidenberg
Robert Zeidenberg
Service Department Manager
Scranton GMC of Vernon
777 Talcottville Rd
Vernon, CT 06066
299 Reviews
Dealership Experience
5 yrs, 9 mos
Industry Experience
38 yrs, 10 mos
299 Reviews
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299 Reviews of Robert Zeidenberg
June 21, 2026
Everybody in the service department is great at the front desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said he rotated the tires. Come to find out he did not rotate the tires and the vehicle had to go back in to have the tires rotated at that time. More
by chad R
Verified CustomerOther Employees Tagged: Frank Kern, Doug Freeman, Rob Brown, Jalen Stephenson, Dominick Salemi, Gareth Jones
May 31, 2026
If they were straight forward and not tell you something you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putt you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putting the blame on GM. I have always enjoyed dealing with Scranton but over the past couple years it has gotten sour. Some of the issues have not been all their fault but some have been More
by haza16
Other Employees Tagged: Frank Kern
May 28, 2026
The last couple services I have needed they have made things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. More
by alinicolelib
Other Employees Tagged: Gareth Jones
May 11, 2026
Very accommodating, always pleasant to work with for service needs. Technicians do a great job. service needs. Technicians do a great job. More
by ALLISON_F_BAILEY
Other Employees Tagged: Frank Kern
April 27, 2026
Frank was outstanding to work with and very informative. He was great to deal with from scheduling the appointment to keeping me informed during the duration of the visit. Frank is an asset to the dealersh He was great to deal with from scheduling the appointment to keeping me informed during the duration of the visit. Frank is an asset to the dealership and is exceedingly polite. More
by todd.newhouse
Other Employees Tagged: Frank Kern
April 11, 2026
People where very nice and seemed interested in making sure I was happy and satisfied sure I was happy and satisfied More
by visionland
Other Employees Tagged: Gareth Jones
April 09, 2026
They were very friendly and accommodating. Was a difficult situation but handled it well. Thanks Was a difficult situation but handled it well. Thanks More
by visionland
Other Employees Tagged: Mike Conlon, Frank Kern
March 24, 2026
Service department is great! They are friendly, accommodating, very thorough and for me the most important thing is trustworthy! I have been there several times after I bought They are friendly, accommodating, very thorough and for me the most important thing is trustworthy! I have been there several times after I bought my truck and am very pleased with the great customer service. More
by fxpalacios7
Other Employees Tagged: Tyler Coles, James Krauss , James Carlin, Jewels
March 20, 2026
The dealership has great customer service. The team has some trouble with my Escalade mostly due to lack of parts from GM. Once the parts came in they worked quickly to get my car back to me. The team has some trouble with my Escalade mostly due to lack of parts from GM. Once the parts came in they worked quickly to get my car back to me. More
by TRISHAMCMAHON50
Other Employees Tagged: Billy Delgado
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