Robert Zeidenberg
Service Department Manager
Scranton GMC of Vernon
777 Talcottville Rd
Vernon, CT 06066
Dealership Experience
5 yrs, 10 mos
Industry Experience
38 yrs, 11 mos
301 Reviews
Write a Review301 Reviews of Robert Zeidenberg
July 17, 2026
Outstanding service department. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. More
Other Employees Tagged: Frank Kern, Gareth Jones
July 12, 2026
Dealership was fantastic from start to finish and personalized my experience making this experience rather enjoyable personalized my experience making this experience rather enjoyable More
Other Employees Tagged: Tyree Mack
June 21, 2026
Everybody in the service department is great at the front desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said he rotated the tires. Come to find out he did not rotate the tires and the vehicle had to go back in to have the tires rotated at that time. More
Other Employees Tagged: Frank Kern, Doug Freeman, Rob Brown, Jalen Stephenson, Gareth Jones , Dominick Salemi
May 31, 2026
If they were straight forward and not tell you something you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putt you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putting the blame on GM. I have always enjoyed dealing with Scranton but over the past couple years it has gotten sour. Some of the issues have not been all their fault but some have been More
Other Employees Tagged: Frank Kern
May 28, 2026
The last couple services I have needed they have made things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. More
Other Employees Tagged: Gareth Jones
May 11, 2026
Very accommodating, always pleasant to work with for service needs. Technicians do a great job. service needs. Technicians do a great job. More
Other Employees Tagged: Frank Kern
April 27, 2026
Frank was outstanding to work with and very informative. He was great to deal with from scheduling the appointment to keeping me informed during the duration of the visit. Frank is an asset to the dealersh He was great to deal with from scheduling the appointment to keeping me informed during the duration of the visit. Frank is an asset to the dealership and is exceedingly polite. More
Other Employees Tagged: Frank Kern
April 11, 2026
People where very nice and seemed interested in making sure I was happy and satisfied sure I was happy and satisfied More
Other Employees Tagged: Gareth Jones
April 09, 2026
They were very friendly and accommodating. Was a difficult situation but handled it well. Thanks Was a difficult situation but handled it well. Thanks More
Other Employees Tagged: Mike Conlon, Frank Kern
March 24, 2026
Service department is great! They are friendly, accommodating, very thorough and for me the most important thing is trustworthy! I have been there several times after I bought They are friendly, accommodating, very thorough and for me the most important thing is trustworthy! I have been there several times after I bought my truck and am very pleased with the great customer service. More
Other Employees Tagged: Tyler Coles, James Krauss , James Carlin, Jewels

