Rob Brown

From the 1st email contact to the signing of my newer truck David and the team at Scranton GMC were absolutely 110% professional ever ? Was meant with 110% honesty and if David didn’t know he asked someo truck David and the team at Scranton GMC were absolutely 110% professional ever ? Was meant with 110% honesty and if David didn’t know he asked someone who did 110% professionalism hands down the best everyone knew there job and did it professionally but very friendly as well I felt like family by the time I left Awesome place to buy a new or CPO 110% Thank you Scranton GMC. Also the finance office woman very quick efficient and professional my kinda dealership More

by rjm470 Verified Customer Verified Customer

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Everyone from David and Rob in service to David and the sales team were amazing to work with. Honest and forthright, they stuck to their word and backed me up when I needed them. They are trustworthy and d sales team were amazing to work with. Honest and forthright, they stuck to their word and backed me up when I needed them. They are trustworthy and did a wonderful job on my repair. I am grateful for their compassion and care in making things right. They are great! More

by SALMOTTA17 Verified Customer Verified Customer

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Scranton Motors and Tiree my salesman were exceptional. They never pushed me in one direction or another. They spent countless hours with me while I test drove different vehicles. I finally settled on the They never pushed me in one direction or another. They spent countless hours with me while I test drove different vehicles. I finally settled on the Cadillac Escalade V and couldn't be happier with that decision. Rob, Doug, Tom and James were all just wonderful people and I would highly recommend this dealership. More

by ctprocess Verified Customer Verified Customer

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After having spent the previous 24 hours going from a "bad" to "worse" truck shopping experience, Scranton set things right. When Jalen greeted us warmly and friendly, with a welcoming tone. Then I tol "bad" to "worse" truck shopping experience, Scranton set things right. When Jalen greeted us warmly and friendly, with a welcoming tone. Then I told him, "Jalen, I'm real ornery right now because of the last 24 hours, so please help me turn this around". He laughed(nervously), then proceeded to wash those bad experiences from my memory. Overall, Scranton is a very professional dealership where the customer experience is valued above all. For example, we were apart on my trade-in value ($1000), but we collectively found $1000 in value to me elsewhere. That's customer service. Then, the parts department, hand delivered my IOU tonneau cover to our home in Portland. Who does that? Finally, the truck I eventually purchased was presented to me in a proper condition (interior detailed, washed, no broken parts, no CEL, ... ready to take home. Thanks to all at Scranton GMC for your professionalism and to Jalen for helping me forget the prior 24 hours - no longer ornery. Best regards, Lou & Jill Zanette More

by louis.zanettejr Verified Customer Verified Customer

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Everybody in the service department is great at the front desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said he rotated the tires. Come to find out he did not rotate the tires and the vehicle had to go back in to have the tires rotated at that time. More

by chad R Verified Customer Verified Customer

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Dave was more than happy to hold the vehicle for me to come see. He knew I was coming from a hour and a half away. He also took a video of the car and gave me a great description of the condition of the c come see. He knew I was coming from a hour and a half away. He also took a video of the car and gave me a great description of the condition of the car. More

by pjdesrosiers2000 Verified Customer Verified Customer

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No response from dealer yet - missing screws and bolts on splashguard - parts to be replaced. made aware of this issue by Vernon vw inspection on splashguard - parts to be replaced. made aware of this issue by Vernon vw inspection More

by vwspera Verified Customer Verified Customer

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This is my fourth truck that I’ve purchased from the dealership that’s why I felt comfortable going back. They did what they said they were going to do and they stayed with it. dealership that’s why I felt comfortable going back. They did what they said they were going to do and they stayed with it. More

by dcapriati47 Verified Customer Verified Customer

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I liked working with Angelo. He is honest, trustworthy, and I probably wouldn’t have bought without him. He is honest, trustworthy, and I probably wouldn’t have bought without him. More

by Bill Verified Customer Verified Customer

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I wish they were closer , I live in upstate New York , overall a nice dealership to do business with. overall a nice dealership to do business with. More

by dmcgill67 Verified Customer Verified Customer

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