Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Russ Darrow Metro Mazda - Service Center
Milwaukee, WI
199 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
199 Reviews of Russ Darrow Metro Mazda - Service Center
Sort by
February 04, 2025
great service and attention to detail. also did a bunch of test drives to make sure the problems were actually solved. also did a bunch of test drives to make sure the problems were actually solved. More
by ariana ray
Verified Customer
February 03, 2025
All was good. They did what they said. Oil was changed quickly. Car wash was completed. They did what they said. Oil was changed quickly. Car wash was completed. More
by BRIANBEAMAN
Employees Worked With
February 03, 2025
Kirsten was fabulous and between her and Dylan (who I assume was the mechanic working on my car) they determined that I really didn't need to have both tie rods replaced - so that saved me about $350 thi assume was the mechanic working on my car) they determined that I really didn't need to have both tie rods replaced - so that saved me about $350 this trip! Will be in contact with Kirsten to schedule the recommended update of shocks in the next month or so. Always a great experience with the RD Mazda customer service team - give them all a raise! More
by NAMUNROE
January 31, 2025
The sales team is dreadful. Lots of broken promises. Don’t follow through on actions. Don’t communicate with the service team. They will also harass you to give a 5 star review Lots of broken promises. Don’t follow through on actions. Don’t communicate with the service team. They will also harass you to give a 5 star review when it isn’t earned. The service team, by contrast, is excellent. Great to work with. More
by STEPCASS1
Employees Worked With
Chris Smeilis
January 31, 2025
Went in for an oil change and tire rotation. There was quick service and friendly staff There was quick service and friendly staff More
by antoncsahm
January 31, 2025
I had excellent service and the staff was friendly, professional and quickly got my car serviced and returned to me. professional and quickly got my car serviced and returned to me. More
by MICHAELRROHRER
Employees Worked With
January 31, 2025
Great service. Very friendly and professional 👍right on time. Would definitely recommend. Extremely welcoming and good experience. Very friendly and professional 👍right on time. Would definitely recommend. Extremely welcoming and good experience. More
by KAREIMER11
January 29, 2025
Both Kirsten Jones and Dylan Rueth were two very good customer service representatives for Russ Darrow Metro Mazda. Both were very acknowlegeable regarding positions in the firm. I was very satisfied w customer service representatives for Russ Darrow Metro Mazda. Both were very acknowlegeable regarding positions in the firm. I was very satisfied with both of them. More
by CLVLILY
January 27, 2025
They gave quality, timely service for a standard oil change and tire rotation! Definitely recommend. change and tire rotation! Definitely recommend. More
by MUNATION2
Employees Worked With
January 23, 2025
Kirstie was excellent to work with for my oil change! Very friendly and gave clear communication. Very friendly and gave clear communication. More
by AEHRHART55
