Russ Darrow Metro Mazda

My car wasn’t fixed correctly. ..it continue to leak oil in which I now have to come back ..it continue to leak oil in which I now have to come back More

Financing dept lies, over charges, adds products to your loan without consent. Predatory business practices against women. Do not trust ANYTHING unless your paperwork is printed and reviewed in full. Noah a loan without consent. Predatory business practices against women. Do not trust ANYTHING unless your paperwork is printed and reviewed in full. Noah and Alejandro will screw you to benefit themselves. Chris the sales man is in on it all too. Beware. More

I have always received great service at this dealership and prices are fair. Great job! and prices are fair. Great job! More

I for one surely appreciated the dealership for taking care of my automobile needs a the last minute due to my not having an appointment. I drove in and I was given a chance to be taken care of. Thank on care of my automobile needs a the last minute due to my not having an appointment. I drove in and I was given a chance to be taken care of. Thank on top of a car wash.. More

All the attention was excellent and all my doubts were resolved by the agent. All the people were nice with me. resolved by the agent. All the people were nice with me. More

She had my car less than 12 hours and she want to charge me $200 for diagnostics for a vehicle that had bumper-to-bumper warranty. She was awful. My car never got diagnosed and they held it for a week and n me $200 for diagnostics for a vehicle that had bumper-to-bumper warranty. She was awful. My car never got diagnosed and they held it for a week and nobody called me back. More

Serive appointment was supposed to take 1 hour, 1 hour 30 minutes at most. Ended up taking over 2 hours. Only got 1 update during the course of service. minutes at most. Ended up taking over 2 hours. Only got 1 update during the course of service. More

The staff was friendly, fast, and professional. The waiting area was clean and comfortable, and the whole process was quick but thorough. Highly recommend if you want honest, efficient service that The waiting area was clean and comfortable, and the whole process was quick but thorough. Highly recommend if you want honest, efficient service that leaves you feeling confident in your car! More

This shop only cares about money, not service. I was shopping for cars a couple years ago, and this shop was my first stop. The salesman was respectful, but the finance guy was a creep. He asked m I was shopping for cars a couple years ago, and this shop was my first stop. The salesman was respectful, but the finance guy was a creep. He asked me to come into his office, proceeded to try to flirt with me, and then offered his weed pen to me. I left without buying a car, and purchased my Mazda elsewhere. Now, there’s a recall and extended warranty issue that I wanted to get fixed at a Mazda dealership. I called Mazda Metro and made the appointment for the repairs. I took time off work to drive to the shop just for them to tell me it’ll be nearly $300 to run diagnostics and other things which they failed to mentioned when I made the appointment. I left immediately. I called another Mazda dealership and they took care of the issue without charging me anything. More

I was Able to schedule the day before. The Service was prompt and thorough. have a nice day The Service was prompt and thorough. have a nice day More