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Russ Darrow Metro Mazda
Milwaukee, WI
883 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 883 reviews
March 24, 2025
It may have taken longer than my wife and I wanted but overall everyone was nice and it was a good experience. overall everyone was nice and it was a good experience. More
by CHURCHILLETHAN6
March 24, 2025
I have had grade service and cannot complain. Turn around time is usually within an hour Turn around time is usually within an hour More
by CHEESYWORLD13
Verified CustomerEmployees Worked With
March 23, 2025
Great service! Service staff is friendly and communication was excellent. Ordered me Lyft to get back to work and then to pick me up after work to pick up my car. Service staff is friendly and communication was excellent. Ordered me Lyft to get back to work and then to pick me up after work to pick up my car. More
by tgdavis0112
March 22, 2025
We were extremely disappointed with the length of time it took to fix the car and frustrated with the lack of responsiveness when we requested updates and estimated dates of completion took to fix the car and frustrated with the lack of responsiveness when we requested updates and estimated dates of completion More
by Lawrence_mike
March 22, 2025
I always have a nice experience here. Friendly associates, great service, would definitely recommend. Thanks guys! Friendly associates, great service, would definitely recommend. Thanks guys! More
by CASHANTAC
March 22, 2025
Friendly staff with good technicians. Comfortable waiting area and I appreciate the amenities while waiting for the service to be completed. Comfortable waiting area and I appreciate the amenities while waiting for the service to be completed. More
by floydbretzman
March 19, 2025
What a great experience working with Elmedin Smajic to identify and purchase a Certified Used Mazda! He was professional, knowledgeable and a pleasure to work with. I would highly recommend stopping at Ru identify and purchase a Certified Used Mazda! He was professional, knowledgeable and a pleasure to work with. I would highly recommend stopping at Russ Darrow Metro Mazda if you are in the market for a new or used car and ask for Elmedin. More
by Bill
Employees Worked With
March 18, 2025
Every time I asked to see the window sticker of the car I test drove they dodged and distracted until I forgot again. Early in the day I said I didn’t want the 33k version I wanted the 28k. They pressured me test drove they dodged and distracted until I forgot again. Early in the day I said I didn’t want the 33k version I wanted the 28k. They pressured me into a 7 year loan at a high interest rate to get the payments low enough. At no point did they tell me they were selling me the 33k version. More
by K_HOLLY_12
Employees Worked With
Other Employees :
Chris S and I don’t know the name of the sales manager
March 17, 2025
Janae Anthony & Gwen HELPED ME tremendously! ! At first I thought I wasn’t getting a car because of my credit score and how high my car note will be , but they made it happen for me ! Now I’m in ! At first I thought I wasn’t getting a car because of my credit score and how high my car note will be , but they made it happen for me ! Now I’m in a 2025 Mazda truck with my low car note and its helping building my credit !!! I will love to give a shout to out them two personally and Jalen for making me apart of the Mazda family ! More
by KEYANNACLAY71
March 17, 2025
Great customer service! ! I always have the best experience with Janea and finance department. No complaints. ! I always have the best experience with Janea and finance department. No complaints. More
by BUSYMOM83
