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Russ Darrow Honda

Milwaukee, WI

4.6
1,987 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,987 reviews

January 14, 2025

Darrow is easy to work with and tries to accommodate the buyer. Always a good experience. More

by JELEICHT
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael Tuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Medina - Santa Anna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

January 14, 2025

Tiffany was very helpful and respectful! I received a loner vehicle for having a recall on my car. More

by IEDJJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Breuer
Jan 14, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tiffany and our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

January 14, 2025

The customer service was very good and were able to answer my questions they service my car at timely manor. I appreciate all the work More

by roseuzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alondra Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazen Saleh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Breuer
Jan 15, 2025 -

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 12, 2025

Easy to work with. Job was done at the time they promised. Able to provide extra help when needed. More

by AARON.GLUECKSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Jan 13, 2025 -

Russ Darrow Honda responded

Thank you, Aaron! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

January 12, 2025

Quick service and Rachel was great and kept me informed during the service work being done More

by Jackie Zimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 13, 2025 -

Russ Darrow Honda responded

Jackie, thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

January 12, 2025

We had a great experience, have gotten three cars there and all have been great experiences. More

by laura.anne.weigold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Tuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

December 17, 2023

Awful rude, unprofessional, very trashy. Offered me 500 dollars for a 2009 Toyota trade in. 500 dollars on a car that’s worth like 5-6,000 not even 190k miles on it The dealer fee is More

by kaleb.herron13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lesia Matthis
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

I purchased my vehicle from this dealer, and they have always been very professional and helpful. More

by rosalitta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
November 03, 2023

Had an excellent experience with Portia Woodson. She was very friendly and communicative with all the details of our transaction. More

by MW
Recommend Dealer
Yes
Employees Worked With
Portia Woodson
October 15, 2023

Has R. Darrow EVER replaced shocks before? Obviously, yes. Therefore they should be able to quote a near exact price. Instead my price was $90 over the quot More

by sh
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Jonathan Stein
1.0
This rating includes all reviews, with more weight given to recent reviews.
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