Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Honda
Milwaukee, WI
1,995 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,995 reviews
February 09, 2025
Very efficient and knowledgeable- great customer service. Shuttle service was much appreciated. Everyone was very friendly. Shuttle service was much appreciated. Everyone was very friendly. More
by PAMELAWFRANK
Verified CustomerEmployees Worked With
February 09, 2025
I was kept in the loop about what was happening with videos, which included recommendations of the next steps for Maintenance videos, which included recommendations of the next steps for Maintenance More
by SMBAHNWIE
February 09, 2025
Racheal is very nice and helpful. I have many years going to Russ Darrow for services. I have many years going to Russ Darrow for services. More
by Isidro
Employees Worked With
February 09, 2025
Very quick response to online inquiry. Responsive to selection criteria. Salesperson, Mike, was fantastic to work with. Responsive to selection criteria. Salesperson, Mike, was fantastic to work with. More
by DALE.KUPHALL
February 09, 2025
I love this dealership. Tiffany in service and the salesman Rowley are great! Always clean. Tiffany in service and the salesman Rowley are great! Always clean. More
by raffiejeanes
February 09, 2025
I trust that Russ Darrow service will complete repairs as they need to be done. they need to be done. More
by MARYB414
Employees Worked With
February 09, 2025
I have had exclusively good experiences over 14 years. This is due to Jay and the service team, and the tech team doing quality repair and service work. It is not because of good pricing or other tangib This is due to Jay and the service team, and the tech team doing quality repair and service work. It is not because of good pricing or other tangibles. It’s good communication and trust. More
by justinthomasbrown
Employees Worked With
Other Employees :
Tiffany Breuer
February 09, 2025
Very professional and great customer service. I will highly recommend Russ Darrow I only use Russ Darrow for all repairs I will highly recommend Russ Darrow I only use Russ Darrow for all repairs More
by joschuenke55
February 09, 2025
Chris met me at my car and went over what we would be doing at this appointment. He also helped me with the problem I had with my new phone not working properly with CarPlay. The estimate he gave for the doing at this appointment. He also helped me with the problem I had with my new phone not working properly with CarPlay. The estimate he gave for the work was right on the button. Called me when the car was ready to be picked up. More
by tschultz16
Employees Worked With
February 06, 2025
Absolutely love that this dealership provides a driver who by the way was awesome! Her name is Karen she is so sweet and is very familiar with Milwaukee area felt safe with her driving. Maddie was super h who by the way was awesome! Her name is Karen she is so sweet and is very familiar with Milwaukee area felt safe with her driving. Maddie was super helpful and accommodating. She made sure I got everything that I needed and provided all the details so there were no surprises. The detailed text messages were extremely helpful to communicate while at work! They gave me a ride to work, fixed my car during the day and picked me up from work!! Such amazing service!! Thank you to this dynamic team and I highly recommended this dealership! More
by MICHELLE_GOCOOL
Employees Worked With
