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Russ Darrow Honda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
2,710 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,710 reviews

April 10, 2026

I was able to lease a new Honda civic hybrid. Staff was very helpful with getting me what I wanted More

by CASSIELANDRY19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AL COBB
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Czarnecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2026 -

Russ Darrow Honda responded

Thank you for choosing to lease a new Honda Civic Hybrid. We’re pleased our team helped you secure exactly what you were looking for. Enjoy your Civic and let us know if we can assist with anything down the road. George Matthews george.matthews@russdarrow.com

April 10, 2026

I leased a brand new Honda civic hybrid. Smooth helpful process from everyone who helped More

by CASSIELANDRY19
Recommend Dealer
Yes
Employees Worked With
Jeremiah Czarnecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Czarnecki
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Apr 10, 2026 -

Russ Darrow Honda responded

Thank you for sharing your experience. Jeremiah and the team are delighted to hear the Honda Civic Hybrid lease process was smooth and helpful. We look forward to assisting you again in the future. George Matthews george.matthews@russdarrow.com

April 10, 2026

It is very Easy to schedule service. Alicia was very quick and helpful. I will be back. More

by SERRANJ87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2026 -

Russ Darrow Honda responded

Thank you for highlighting how easy it was to schedule your Honda CR-V service. Alicia will be pleased to hear her quick and helpful support made a difference. We look forward to welcoming you back soon. George Matthews george.matthews@russdarrow.com

April 09, 2026

Excellent service, friendly and helpful, love the video, it’s nice to see and hear what has been worked on More

by linmdetra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Russ Darrow Honda responded

Thank you for sharing your experience with the Honda Civic service and our video updates. Aleiah is pleased that the team was friendly and helpful throughout your visit. Please reach out if there’s anything else you need. George Matthews george.matthews@russdarrow.com

April 07, 2026

Excellent customer service skills. He went above and beyond to explain any concerns I had as far as the cost and why I should get whatever service done on my vehicle. More

by Denisequarterman
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
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Apr 07, 2026 -

Russ Darrow Honda responded

It’s great to hear our team took the time to address your concerns and clarify the reasons behind each recommended service. We appreciate your trust in us to care for your Honda CR-V and look forward to assisting with any future maintenance. George Matthews george.matthews@russdarrow.com

April 07, 2026

Thomas is an awesome salesperson. He was very detailed. I had a great car buying experience! More

by ANDREA.ALFORD78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Russ Darrow Honda responded

We appreciate you highlighting Thomas’s thorough support. We’re glad to hear the purchase process for your Mitsubishi Outlander was smooth. Congratulations on your new vehicle and thanks for sharing your experience. George Matthews george.matthews@russdarrow.com

April 05, 2026

So far, have had good experiences working with dealership/service department. Professional, efficient, and work seems well done. Kai was extremely helpful and took care of headlight that was out a More

by Moehrkean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailah Flores-Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2026 -

Russ Darrow Honda responded

Thank you for sharing your experience with our service department on your Honda CR-V. We’re pleased Kailah could resolve the headlight issue, provide a visor replacement estimate, and arrange fluid maintenance with a same-day turnaround. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

April 02, 2026

Prompt. Respectful. Clear Expectations Jonathan was prompt. Took care of me and my vehicle needs. Was not pushy. Was respectful and set clear expectations on More

by udaygoradia
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
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Apr 03, 2026 -

Russ Darrow Honda responded

Thank you for noting how prompt, respectful, and transparent our team was during your Honda Odyssey service. We’re glad we could set clear expectations and address your vehicle needs without any pressure. We appreciate your five-star feedback and look forward to helping you again. George Matthews george.matthews@russdarrow.com

April 02, 2026

Everyone was extremely efficient and professional. Bridgette’s communication was timely and effective. I will be a repeat customer. More

by TOTWOMACK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bridgette Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

Russ Darrow Honda responded

It’s fantastic that Bridgette kept you informed and that our team delivered efficient, professional service. Congratulations on your new Honda CR-V Hybrid, and we look forward to welcoming you back. George Matthews george.matthews@russdarrow.com

April 02, 2026

Malik was responsive and transparent throughout the entire process. I was able to Mae a deal and complete most paperwork before coming in so I could test the car and finalize quickly when I went to the More

by SPeplin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Ljubich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Merriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

Russ Darrow Honda responded

Malik’s transparency and your early paperwork completion allowed for a quick test drive and finalization, and Bobby’s support made the financing process seamless. Congratulations on your used Honda and thanks for the wonderful feedback. George Matthews george.matthews@russdarrow.com

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