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Russ Darrow Honda

Milwaukee, WI

4.6
2,655 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,655 reviews

March 21, 2026

My service advisor. Jon was very knowledgeable and attentive to my questions. I would highly recommend. More

by ACTION342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2026

Everyone was very friendly and helpful. All of my questions were answered and all personnel made my experience very quick and easy. More

by AMANDASTRAND2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nastascia
Mar 21, 2026 -

Russ Darrow Honda responded

It’s great that Gerald and our team answered your questions and ensured a swift and hassle-free Honda Civic purchase. Thank you for your five-star feedback. George Matthews george.matthews@russdarrow.com

March 21, 2026

Timely accurate and reasonably priced service. I was very satisfied with the entire experience this week. More

by CBAHNEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2026 -

Russ Darrow Honda responded

We’re pleased our team delivered prompt, accurate, and reasonably priced service for your Honda Ridgeline. Maddie was glad to help ensure everything went smoothly this week. Thank you for sharing your experience and we look forward to serving your Ridgeline again. George Matthews george.matthews@russdarrow.com

March 21, 2026

I was treated very respectfully by the dealership. I plan on coming back in the future for more service. More

by cookie8581
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2026 -

Russ Darrow Honda responded

Thank you for trusting us with your Honda Civic service. We’re delighted you felt respected during your visit and look forward to assisting you again. George Matthews george.matthews@russdarrow.com

March 20, 2026

I'm ben doing business with you over the years you always gave me good service More

by bdelonge50
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
Mar 21, 2026 -

Russ Darrow Honda responded

Thank you for your continued loyalty over the years. We’re pleased to hear our service on your Honda Civic has met your expectations. We look forward to assisting you again in the future. George Matthews george.matthews@russdarrow.com

March 20, 2026

Treated me like family would definitely return to Russ Darrow Honda! A very pleasant experience More

by Jeepwrangler2397
Recommend Dealer
Yes
Employees Worked With
Nastascia.elliott@russdarrow.com
Mar 20, 2026 -

Russ Darrow Honda responded

It’s wonderful to hear our team made you feel like part of our family. Thank you for trusting us with your new Honda. We look forward to your next visit. George Matthews george.matthews@russdarrow.com

March 20, 2026

Ed was super nice. The shop and store look very nice. Everyone is generally friendly. More

by Xxlharley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgardo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Russ Darrow Honda responded

Thank you for the five-star feedback! We’re glad Edgardo could assist you and that our shop and store made a positive impression. We appreciate your kind words about our friendly team and thank you for trusting us with your Honda CR-V. George Matthews george.matthews@russdarrow.com

March 20, 2026

Its good at getting you service but after that the xx starts i think some of the managers take there job or jobs too serious More

by Ravonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Stein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2026

Rowley was really determined to make sure I don’t leave without a car. Rowley is truly one of your best assets. Thank you 😊 More

by SADEHERONCOLLINS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
AL COBB
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Russ Darrow Honda responded

Here at Russ Darrow Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Rowley, and it was a pleasure having you at the dealership. We appreciate your review! George Matthews george.matthews@russdarrow.com

March 19, 2026

Very thorough! Rachael was very helpful snd described everything that needed to be done. Thought the video that was sent was interesting More

by TOOTS3214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgardo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2026 -

Russ Darrow Honda responded

It’s great to hear Rachel walked you through all the needed work on your Honda CR-V and that the video helped illustrate the process. We aim to keep things transparent and informative from start to finish. We look forward to helping with your next service visit. George Matthews george.matthews@russdarrow.com

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