Royal Moore Certified Pre-Owned

Dealership has professional employees whom are engaged to helping their customers meet their needs and expectations. helping their customers meet their needs and expectations. More

Royal Moore allowed us to follow Ryker as he moved to different areas in his training. Ryker spent three different days with us showing the car and answering questions. He made us feel comfortable, he different areas in his training. Ryker spent three different days with us showing the car and answering questions. He made us feel comfortable, he did remind us if we did not buy, the car may not be there the next time we came in, but he did not over pressure us. At first, I was not thrilled with email contact. Maybe, because I am a senior and that is not my first idea of communication, but once we started emailing, it was fine and I was confirtable. The poor rating is because Ryker showed us pricing at 8.99%. Then we discussed adding some things which brought the price up. I did not notice that it was not only the addition of services , but that the interest rate had increased to 10.99%. This did not lower even when I increased the down payment to cover the additions. My mistake that I signed, Ryker did write on the form I signed that the down payment had tripled. Nate did not take that into account. Asked if we were approved on the first payment options. I had assummed so. Did not expect that adding services and increasing the down payment would increase the interest rate we were originally presented. Nate did increase the terms from 60 months to 72 months which got us back to a comforable monthly payment. More

My experience at the dealership was good. Rhyker was professional and personable and himself and his manager went above and beyond to bring another car on to the lot, that I was considering a Rhyker was professional and personable and himself and his manager went above and beyond to bring another car on to the lot, that I was considering also purchasing to allow me a side by side comparison of the car. We were able to come to a good deal and it was a pleasure working with them. However, upon learning that I would send a review, and giving my consent, Rhyker has texted me a several times since my purchase to complete the review, even texting me at 9pm the night of my purchases asking me if I had completed it yet, and then again this morning, with a seemingly urgent, yet passive aggressive, “??”. While I can appreciate his earnestly in working in the sales industry, and is probably pushed to do this by his management, this is a bit much. the stress of buying a car should stop once I drive off the lot. More

Brandon was super relatable and helpful when it came to my first financed vehicle ! I highly recommend him. my first financed vehicle ! I highly recommend him. More

Came in with a ton of questions, and completely unsure, left with every question answered and a new car. left with every question answered and a new car. More

The car was offered at the right price and was just as advertised. Salesman clearly presented the options. advertised. Salesman clearly presented the options. More

Amari, our sales rep, was outstanding. He was consistently respectful, helpful, knowledgeable, and hardworking, without a trace of pushiness. Same for the finance team. I hate car dealersh He was consistently respectful, helpful, knowledgeable, and hardworking, without a trace of pushiness. Same for the finance team. I hate car dealerships. I mean really hate them. But I'd be happy to work with Royal Moore again. Highly recommended. More

Proof that buying a car can be a stress-free experience. There was great communication throughout the process And a very down to Earth and professional yet warm experience in person. The dealership system There was great communication throughout the process And a very down to Earth and professional yet warm experience in person. The dealership system here is also set-up really well. More

My experience with Brandon English at Royal Moore has been 100% positive. While I ultimately purchased my vehicle from the same dealership who sold me my last car, I heartily recommend Brandon and Royal been 100% positive. While I ultimately purchased my vehicle from the same dealership who sold me my last car, I heartily recommend Brandon and Royal Moore. He was a great help to me and I felt he was looking out for my best interests. More

Great experience working with Ryker. Ryker was professional while being personable and straightforward. Appreciated the entire transaction start to finish with Ryker. Ryker was professional while being personable and straightforward. Appreciated the entire transaction start to finish with Ryker. More