Reliable Nissan

60,000 mile service of all major components was preformed. Three hour waiting period. to get complete service seemed excessive. Total cost higher than expected since I did not need oil change preformed. Three hour waiting period. to get complete service seemed excessive. Total cost higher than expected since I did not need oil change or new filter or lube job or tire rotation.which were done just prior to Reliable perfprmance. More

Manager does not make sure your vehicle is getting the right service. Waited 3 hours for an oil change. Also exterior and interior wasn’t protected with zaktek protection which is included with car payme right service. Waited 3 hours for an oil change. Also exterior and interior wasn’t protected with zaktek protection which is included with car payments. Poor customer service. More

I am so disappointed in Reliable , I have purchased 5 New Vehicles, I will never recommend Reliable again and I will let everyone one I know to stay away. I sold yellow page ads for 32 years and I am fri New Vehicles, I will never recommend Reliable again and I will let everyone one I know to stay away. I sold yellow page ads for 32 years and I am friends with all of AbQ businesses, I will let them know how bad I was treated More

I was not satisfied with the services. I had to keep calling the manager Steven to request a report on my vehicle, he provided me an invoice which I already received. I never received the I had to keep calling the manager Steven to request a report on my vehicle, he provided me an invoice which I already received. I never received the report so I can fully understand what was going on with my vehicle. I ended getting my car towed out of nissan and get it fixed elsewhere. After 1 week and a half of my vehicle being in the service center, it was still not fixed. One of the techs, Josh was very helpful and communicated the updates, but the manager did a terrible job communicating the issues and responding to my request. More

The service is always great and the people are always friendly and helpful and treats everyone with respect and kindness friendly and helpful and treats everyone with respect and kindness More

Unsatisfied with service car was left dirty and unfilled with gasoline after spending $765 dollars for maintenance service with gasoline after spending $765 dollars for maintenance service More

The service was fast and Nick took care of all my concerns and maintenance needs. concerns and maintenance needs. More

Janay was great! I am completely satisfied with today's visit to Reliable. The process was by far the easiest I have ever had. So grateful to have called and Janay an I am completely satisfied with today's visit to Reliable. The process was by far the easiest I have ever had. So grateful to have called and Janay answered. She is lovely and I greatly appreciate her patience and hospitality during my visit. More

This experience was miserable. I took my car in for service, and couldn’t possibly get them to communicate how long they were keeping it. I had to initiate all contact regarding my I took my car in for service, and couldn’t possibly get them to communicate how long they were keeping it. I had to initiate all contact regarding my service, and ended up being forgotten on hold for ten minutes (timed!) before giving up on one occasion. On the other hand, the dealership could not stop ‘communicating’ about how badly they wanted my car. The slew of calls, texts, emails, and even the ‘handy’ pamphlet they left in my car felt like the worst kind of harassment. And they didn’t even manage to do that well; the dealership kept mixing up my name and the car I drove while bombarding me with sales pitches. More