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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,787 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,787 reviews

November 01, 2024

This dealership has great people working for them, but the operation of approaching customer service is a little sluggish. But the personnel service that Nick gave me was over and beyond customer care wh More

by GAR_JEREMY@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear that you had a positive experience with Nick and that he went above and beyond in providing excellent customer care. We appreciate your understanding regarding the pace of our operations, and we’re always working to improve. Your support means a lot to us, and we look forward to serving you again!

November 01, 2024

We really liked how they treated us. They really gave us the deal we needed. More

by elianatr8679
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Bryan, Isaac Avila, Laura Mcclaskey, Oscar Munoz, Daniel Jurado, Cesar Chavez, Alvin De La Cruz
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Nov 01, 2024 -

Reliable Nissan responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience and that our team was able to provide you with the deal you needed. Your satisfaction is our top priority, and we look forward to serving you again in the future!

November 01, 2024

They were the best in town Yeahand I would go back to buy my next truck More

by josuegomezrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phu Nguyen, Reece Robinson, Lanika Billie
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Nov 04, 2024 -

Reliable Nissan responded

Thanks, Josue! We’re thrilled to hear you had such a great experience with us. We can’t wait to help you find your next truck. Your support means a lot to our team!

November 01, 2024

Customer satisfaction comes with staff that understands what it means to the customer. You need to do a lot of things in you service department. Customer focus. How do you handle customers? I hate going pl More

by rindonejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
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Nov 04, 2024 -

Reliable Nissan responded

Thank you for your feedback! We appreciate your insights on customer satisfaction and understand how important it is to have a knowledgeable and attentive staff. We strive to improve our service department continually and take your comments seriously. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com. He would be happy to discuss your concerns and work towards a better experience for you. Thank you for giving us the opportunity to improve!

October 31, 2024

Aidan Woods was very helpful, finding me my perfect vehicle, would recommend him to everyone! More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aidan Woods
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Nov 01, 2024 -

Reliable Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that Aidan was able to help you find your perfect vehicle. We'll be sure to pass along your recommendation to him. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your new vehicle!

October 31, 2024

We're finding the service people are very polite and professional. Don't know all of them by name but have had good responses from all of them More

by CHRISEMILYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Nov 01, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that you've had positive experiences with our service team. Our staff takes pride in providing polite and professional service to all our customers. If you need anything in the future or have specific feedback, feel free to reach out. We look forward to seeing you again!

October 31, 2024

The team at Reliable was so easy to work with and incredibly professional. I am thrilled with the car and with the deal. Great team to work with! More

by cliffpark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ, Janay Zamora
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Nov 01, 2024 -

Reliable Nissan responded

Thank you for sharing your positive experience! We're thrilled to hear that our team made the process smooth and professional, and that you’re pleased with both your new car and the deal. Enjoy every mile, and we look forward to serving you again in the future!

October 31, 2024

It took awhile but you guys were very busy, but l appreciate you guys. Thank you for the service you provided. More

by rudyrael1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Reliable Nissan responded

Thank you for your understanding and patience! We appreciate you recognizing our team's efforts, especially during busy times. Your satisfaction is important to us, and we’re glad you received the service you needed. If you have any further questions or need assistance, feel free to reach out. We're here to help!

October 31, 2024

Service was done in timely manner and was able to get ride to the mall. More

by flgallegos2196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Report | Print
Nov 01, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're glad to hear your service was completed efficiently and that our team could assist with a ride to the mall. We’re here to make your visits as convenient as possible—don’t hesitate to reach out next time. Safe travels until then!

October 31, 2024

I appreciate the professionalism and courteous service provided by Ramon and especially by Manny Garcia, the Service Department Manager who took over troubleshooting the mechanical issue with my 2007 Fron More

by Reason2stay
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark C Chavez, Gabe Moya
Report | Print
Nov 01, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience! We appreciate your kind words about Ramon and Manny. We're glad to hear that Manny is working diligently to troubleshoot the mechanical issue with your Frontier. Your confidence in our team means a lot to us, and we're committed to getting you back on the road safely. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us!

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