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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,787 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,787 reviews

December 12, 2024

i had an appointment for a oil change at 11:45am. i arrived at 11:35 am they said it would take maybe a hour i went and had lunch across the street came back and they didn't have an idea when it woul More

by anthony.gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not listed
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Dec 13, 2024 -

Reliable Nissan responded

We understand how valuable your time is, and we regret that your oil change took much longer than anticipated. This is not the level of service we strive to provide. To address your concerns further and ensure improvements, please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com.

December 11, 2024

There were very Welcoming, helpful at finding a car that meets your needs, excellent service. More

by JA970065047
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Reliable Nissan responded

Thank you! We’re thrilled to hear you had such a positive experience with our team. Helping you find the perfect car is what we strive for, and your kind words mean a lot to us! We look forward to seeing you again.

December 11, 2024

Service was great! David was awesome and super helpful ! Good work fellas! Thank you all More

by Baca88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Dec 12, 2024 -

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with David and our team. Your support means a lot to us, and we’re committed to keeping up the good work!

December 11, 2024

The Service Dept is full of very experienced and talented people. I will always bring my vehicle to Reliable More

by gailbranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
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Dec 12, 2024 -

Reliable Nissan responded

Thanks, Gail! We’re thrilled to hear you had a great experience with our Service Department. Our team takes pride in their work, and it’s wonderful to know you trust us with your vehicle. We look forward to seeing you again!

December 11, 2024

It was a pleasure working with Chris Lee and the Manager(unable to remember name). Very happy with the effort they made in making sure my purchase met my needs. More

by Imontano
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Reliable Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear that Chris and the team provided excellent service to meet your needs. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again!

December 10, 2024

Friendly and dependable. Always take good care of my vehicle and ensure it is clean and ready to go. More

by tigallegos16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon in Service department, Steve Vigil
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Dec 11, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you find our service friendly and dependable. It's our priority to keep your vehicle in top shape. Looking forward to seeing you again soon!

December 10, 2024

Fixed my problem and called me when it was ready. The battery was under warranty . More

by DEARPEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Chavez
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Dec 11, 2024 -

Reliable Nissan responded

We’re thrilled to hear you had a great experience! Our team is always here to help, and it’s fantastic that your battery issue was resolved under warranty. Thank you for sharing your positive feedback!

December 10, 2024

The service was great. Not like other dealerships that try to make you purchase additional things that are unnecessary. They told me what my car needed, I declined the ser More

by feg505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a great experience with us. Our team believes in providing honest service without pressure. Your feedback means a lot and motivates us to keep delivering fast and friendly service. Come back anytime!

December 09, 2024

The best I have ever had dealings with The people went that extra mile to get u your answers and the car u wanted, and needed! Thanks so much!!! More

by jimmieboop669
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Chavez, Aidan Woods
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Dec 10, 2024 -

Reliable Nissan responded

Thanks for the kind words, Jimmie! We're thrilled to hear our team went the extra mile for you. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to serving you again!

December 09, 2024

Only one thing is? I was told one thing and they ended up doing something else different. I was given a price that they were going to charge me and when l came to pick More

by RAYMONDSANDOVAL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Dec 10, 2024 -

Reliable Nissan responded

We strive to be transparent and ensure every detail is clear from the start, so it's disappointing to know we fell short of that expectation in your case. For further assistance and to address any lingering concerns, please reach out to Beverly Woodhull, our Customer Relations Director, at 623-666-8577.

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