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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,501 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,501 reviews

December 14, 2024

The staff are always friendly, welcoming and willing to answer any questions I have. Also able to accommodate my work schedule which I really appreciate! More

by VPBJAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Reliable Nissan responded

Thanks! We're thrilled to hear that our team made such a positive impact on your experience. We strive to be as accommodating and friendly as possible. Your feedback means a lot to us!

December 14, 2024

Best dealership in town. My second vehicle from here and I'm super happy. Best customer service ever! More

by sonia1946012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janay Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Reliable Nissan responded

Sonia, thank you for your fantastic review! We're thrilled to hear you're happy with your second vehicle and our customer service. Your satisfaction is our priority, and we look forward to serving you again in the future!

December 14, 2024

Dyan Luculano is a knowledgeable service advisor,informed me in a timely manner, when my vehicle was done. More

by MARQ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dyan Luculano
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Dec 16, 2024 -

Reliable Nissan responded

Thanks! We're thrilled to hear about your positive experience with us. Timely communication is key, and we're glad she kept you informed. We appreciate your feedback and look to serving you again!

December 14, 2024

Good service, except the fact is after spending $350 on an extra key fob and re-program I was told the price did not include the spare key in the fob…. Manuel told me the key was $8.00 more and then he wen More

by CROYBAL5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rios - parts… 5 stars
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Dec 16, 2024 -

Reliable Nissan responded

We understand how frustrating it can be when there are discrepancies in pricing and expectations, especially after such a significant purchase. We take transparency seriously and will address this with our team to ensure that future customers are given clear and consistent information. If you’d like to discuss this matter further, please don’t hesitate to reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com.

December 14, 2024

Really like how they offer lyft so that your not having to sit and wait. More

by COURTNEYGACHUPIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Reliable Nissan responded

Courtney, we’re thrilled to hear you enjoyed our Lyft service! We strive to make your experience as convenient as possible. Thanks for sharing your positive feedback!

December 14, 2024

Great dealership. This is the 5th vehicle I purchased from them. Fantastic serve, sales and people. More

by allenalbu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Reliable Nissan responded

Thanks for the amazing feedback, Allen! We’re thrilled to hear you’ve had such positive experiences with us. Your loyalty means a lot, and we’re always here to provide fantastic service and support for your vehicle needs. Enjoy your new ride!

December 13, 2024

Every one seems to be really helpful to their customers. Everyone is very friendly. Would highly recommend them. More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janay Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Carol! We're thrilled to hear that our team's friendliness and helpfulness made a positive impression. Your recommendation means a lot to us and motivates us to keep delivering great service!

December 12, 2024

i had an appointment for a oil change at 11:45am. i arrived at 11:35 am they said it would take maybe a hour i went and had lunch across the street came back and they didn't have an idea when it woul More

by anthony.gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not listed
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Dec 13, 2024 -

Reliable Nissan responded

We understand how valuable your time is, and we regret that your oil change took much longer than anticipated. This is not the level of service we strive to provide. To address your concerns further and ensure improvements, please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com.

December 11, 2024

Service was great! David was awesome and super helpful ! Good work fellas! Thank you all More

by Baca88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Dec 12, 2024 -

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with David and our team. Your support means a lot to us, and we’re committed to keeping up the good work!

December 11, 2024

The Service Dept is full of very experienced and talented people. I will always bring my vehicle to Reliable More

by gailbranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
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Dec 12, 2024 -

Reliable Nissan responded

Thanks, Gail! We’re thrilled to hear you had a great experience with our Service Department. Our team takes pride in their work, and it’s wonderful to know you trust us with your vehicle. We look forward to seeing you again!

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