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Reliable Nissan

Albuquerque, NM

4.3
3,117 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 3,117 reviews

May 23, 2026

Disorganized, poor scheduling with confused timing and two many messages. I was texted while I was there, replied with a question and it wasn't answered. I wasn't told ahead of my appt of a recall and wou More

by PCATANACH
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
May 28, 2026 -

Reliable Nissan responded

We are disappointed to hear about your recent experience and the feedback shared regarding communication, scheduling, and your financing experience. We strive to provide clear, organized service visits and transparent information so customers can make informed decisions without confusion or pressure. We value all feedback as it helps us review internal processes and improve consistency across both our service and sales departments. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

May 22, 2026

The deal went great. The sales representative did Wonderful. She was very patient and understanding. She let me look at different vehicles without pressuring me to make a More

by MMAUGUSTINE39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Myers
May 23, 2026 -

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear your experience went so well. Providing a relaxed, pressure-free environment is very important to us, and we’re glad our sales representative was patient, understanding, and helpful while you explored different vehicle options. Congratulations on your new vehicle, and thank you for choosing Reliable Nissan! We look forward to helping you again in the future.

May 22, 2026

Price gouging on some pseudo oily gas in the tank that caused throttle issues and required purging a full tank for cleaning, allegedly. I left with the throttle still there ~ $700 poorer for nothing. The More

by 3HAYN
Recommend Dealer
No
Employees Worked With
Brandon Adrian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adrian
May 23, 2026 -

Reliable Nissan responded

We’re sorry to hear about your experience and understand your frustration regarding the diagnosis, repair recommendations, and warranty concerns. This is certainly not the level of service we aim to provide at Reliable Nissan. We take concerns like these very seriously and would appreciate the opportunity to review the details of your visit, including the diagnostic process, warranty communication, and repairs performed. Our goal is always to provide accurate information and transparent service recommendations to our customers. Please reach out to our management team directly so we can discuss this further and work toward a resolution. Thank you for bringing this to our attention.

May 22, 2026

Excellent improvement from last year! Brandon was fantastic Communication 100% improved! We recognize the changes that have been made! More

by TMADMARTINEZ
Recommend Dealer
Yes
Employees Worked With
Brandon Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adrian
May 23, 2026 -

Reliable Nissan responded

Thank you so much for the wonderful feedback! We’re thrilled to hear you noticed such a positive improvement from last year. Brandon will be especially happy to hear your kind words about his communication and service. At Reliable Nissan, we’re always working to improve the customer experience, and it means a lot to know those changes are being recognized. We truly appreciate your support and look forward to seeing you again!

May 21, 2026

Very Very friendly and helpful. Found the car i wanted. Michael took us for a test drive cause I have a boot on my right foot. Very helpful people. More

by PJCROFT95
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Saavedra
May 23, 2026 -

Reliable Nissan responded

Thank you for the amazing review! We’re so glad to hear Michael and the team were friendly, helpful, and able to help you find the car you wanted. It’s great to know he made your experience more comfortable and convenient during the test drive as well. We truly appreciate you choosing Reliable Nissan and hope you enjoy your new vehicle!

May 21, 2026

The dealership did a great job from beginning to end. They were prompt in helping is as well as doing there best to find is the exact car within our price range. More

by MGUZMAN1508
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Reliable Nissan responded

Thank you for the wonderful review! We’re so happy to hear the dealership provided a great experience from start to finish. Our team works hard to be prompt, helpful, and committed to finding the right vehicle at the right price, so it’s great to know we delivered for you. Thank you for choosing Reliable Nissan, and we hope you enjoy your new car!

May 20, 2026

It provided Mena low pressure environment and professional staff. Great company. It provided me a low pressure environment for purchasing a car. The staff was great More

by nmsouthpaw
Recommend Dealer
Yes
Employees Worked With
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Esparza
May 22, 2026 -

Reliable Nissan responded

We are pleased to hear about your positive car purchasing experience with us. Creating a comfortable, no-pressure atmosphere for our customers is something we take great pride in, and we're delighted that you felt at ease throughout the process. Our team works hard to maintain a professional approach while ensuring every customer feels supported and valued. Thank you for taking the time to share your experience and for choosing Reliable Nissan for your automotive needs.

May 19, 2026

They need to train techs with new cars. They could not install a brake controller on my 2026 Armada Told me you don't need it when towing 7000 lb Even service manager was clueless!!! I foun More

by bdayyani
Recommend Dealer
No
Employees Worked With
Brandon Adrian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adrian
May 20, 2026 -

Reliable Nissan responded

We appreciate you taking the time to share your experience regarding the installation inquiry and the information provided during your visit. Our team places importance on ensuring accurate guidance and proper support for vehicle accessory and towing-related questions, particularly on newer models. Feedback like this is taken seriously as we continue to review training and process consistency across departments. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can review your concerns and assist further if needed.

May 17, 2026

Pac-Man is one of the best most honest salesman to buy a vehicle from. We purchased our 2nd vehicle from him and he’s met all of our wants and needs plus more. If you are in the market to purchase a vehicle More

by josuegomezrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Reliable Nissan responded

We are overjoyed to hear about your wonderful experience with your vehicle purchases! It's fantastic to know that our team member provided such honest and exceptional service in helping you find not just one, but two vehicles that perfectly matched what you were looking for. We truly appreciate customers like you who recognize genuine dedication to meeting your automotive needs and going above and beyond expectations. Your kind words about the outstanding service you received mean so much to all of us at Reliable Nissan. We're grateful for your trust and loyalty, and we look forward to continuing to serve you in the future!

May 17, 2026

Ramon was very kind courtesy and friendly. Answered all my questions. Got my cars recall taken care of. More

by vrmartinez611809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Reliable Nissan responded

We are ecstatic to hear about your wonderful experience with our team. It's fantastic to know that you received such courteous and friendly service, and that all of your questions were thoroughly answered. We're especially pleased that we could efficiently handle your vehicle's recall and get everything taken care of for you. Your positive feedback about the kindness and helpfulness you experienced truly brightens our day. Thank you for choosing Reliable Nissan and for taking the time to share your experience with us.

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