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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
2,658 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 2,658 reviews

January 07, 2026

I like the dealership very much everyone is very pleasant and accommodating the only thing is that the rates have gone up significantly More

by Ciprie1001
Recommend Dealer
Yes
Employees Worked With
Brandon Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adrian
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Jan 07, 2026 -

Reliable Nissan responded

We are utterly delighted to hear about your positive experience with our team. Your feedback about everyone being pleasant and accommodating truly means the world to us. We understand your concerns about the current market conditions affecting rates, and we appreciate you recognizing the quality service our staff provides despite these industry-wide challenges. Your kind words motivate us to continue delivering the exceptional customer care that makes your visits enjoyable.

January 07, 2026

The basic service took over 5 1/2 hours to complete and it should not have taken so long. More

by GGAYLORD1
Recommend Dealer
No
Employees Worked With
Brandon Adrian
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adrian
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January 07, 2026

They were fast and efficient with great customer service. He greeted me with a smile and good attitude. After the service he was very nice as well. Thank you David Barrera More

by d_simplicio
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
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January 07, 2026

I was not at all happy I had to go back to get the service due now message off my car and my wiper fluid wasn't topped off I had to ask if that was one of the fluids and asked for them to fill it up I More

by MRIVER811
Recommend Dealer
No
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
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January 06, 2026

I thought that they did a good job with my car. However, I was disappointed that the paperwork said that the price included a car wash and my car wasn't washed. I was told that the brushes would sc More

by MARINA.DONEZ
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
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Jan 07, 2026 -

Reliable Nissan responded

We are utterly delighted to hear that you felt we did a good job with your vehicle service. Your satisfaction with our work means a great deal to us at Reliable Nissan. We understand your disappointment about the car wash service. We appreciate you sharing this feedback, as it helps us ensure our documentation accurately reflects the services we can provide. Our team's concern about potential damage to your vehicle's finish shows their care for protecting your car, though we recognize this created confusion about what was included in your service. Your feedback helps us improve how we communicate about our service offerings.

January 06, 2026

Good I have always purchased my vehicles A. Reliable Nissan, and I have always had them service through reliable Nissan. More

by flora_Otero
Recommend Dealer
Yes
Employees Worked With
Christopher Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Gonzales
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Jan 07, 2026 -

Reliable Nissan responded

Thank you for your wonderful feedback! It means so much to know that you have consistently chosen us for both your vehicle purchases and service needs. Your continued trust in our team over the years truly demonstrates the kind of lasting relationships we strive to build with every customer. We understand how important it is to have a dealership you can count on, and we are grateful that you have found that reliability with us. Your loyalty inspires our entire team to maintain the high standards of service that keep valued customers like you coming back.

January 06, 2026

Almost 2 hours for an oil change. Not fast nor convenient Rep was nice but very little communication without me going to counter. More

by Jdoneil37
Recommend Dealer
No
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Jan 07, 2026 -

Reliable Nissan responded

Your feedback is important to us, and we understand your frustration. We recognize that the lengthy wait time fell short of providing the fast and convenient experience that we strive to provide, and we appreciate your patience during this time. We would like the opportunity to discuss this situation further and work toward a resolution. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address your concerns directly.

January 06, 2026

Brandon was awesome. Informed me every step of the way. Service was excellent I'll see you next time More

by Banks1rtd
Recommend Dealer
Yes
Employees Worked With
Brandon Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adrian
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Jan 07, 2026 -

Reliable Nissan responded

We are thrilled to hear about your outstanding experience with our team. It sounds like you received the kind of comprehensive communication and support that makes all the difference during your service visit. Your recognition of the excellent care you received truly means the world to us. We look forward to providing you with the same exceptional service when you return.

January 06, 2026

Car oil was changed effectively within the time frame they gave me Car oil was changed effectively within the time frame they gave me and everyone was friendly More

by BURKJENNAB
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
Report | Print
Jan 07, 2026 -

Reliable Nissan responded

We are pleased to hear that your oil change service was completed efficiently and within our promised timeframe. Your feedback about our team's friendly approach means a great deal to us at Reliable Nissan. We understand how important it is to provide timely service while maintaining a welcoming atmosphere, and we're glad we delivered on both fronts for you. Thank you for taking the time to share your positive experience with us.

January 06, 2026

Excellent and quick service! I had an excellent experience at reliable Nissan. The staff was helpful and knowledgeable and very quick to get me in and out. More

by Anthony Hernandez
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Iuculano
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Jan 07, 2026 -

Reliable Nissan responded

We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that our team provided you with such helpful and knowledgeable service while ensuring you were taken care of efficiently. Your satisfaction with the quality and speed of our service means everything to us. We're thrilled that we could exceed your expectations and look forward to continuing to serve you with the same level of excellence in the future.

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