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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,408 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,408 reviews

January 05, 2025

Our salesperson was the best we have ever had to work with! She made it a very simple transaction. More

by scorrallaroc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lanika Billie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that our salesperson made your experience so smooth. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

January 05, 2025

Phil, AJ, Cesar and Laura were amazing in helping me with my new car purchase and providing outstanding customer service!!! More

by jody.hosier
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Mcclaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ and Phil
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Jan 07, 2025 -

Reliable Nissan responded

Thanks, Jody! We're thrilled to hear that Phil, AJ, Cesar, and Laura made your car purchase a great experience. Your satisfaction is our priority, and we appreciate your kind words about our team! Enjoy your new ride!

January 05, 2025

My experience with my female service person was particularly good. I don't have her name. More

by FRANCINE_2010
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female Service person
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Jan 07, 2025 -

Reliable Nissan responded

Thanks for sharing your experience, Francine! We're thrilled to hear you had a great interaction with our team. We’ll make sure to highlight the importance of our staff's contributions. Your feedback helps us keep improving. We hope to see you again soon!

January 05, 2025

Everything was easy. Great place The fact that I HAVE to write fifteen words in a survey is quite annoying. You should rethink this bull xxxx. More

by K9JUSTIN
Recommend Dealer
Yes
Employees Worked With
AQ
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Jan 07, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're glad you found everything easy. We appreciate your feedback on the survey length and will consider it for future improvements. Your input helps us enhance the experience for everyone!

January 04, 2025

Kenny was wonderful! ! Detailed had to redo a second time-still wasn’t great but I needed to get home as it was dark. Carpets not installed by detailer either More

by LLNMRYAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Reliable Nissan responded

Thanks for your feedback! We’re glad to hear Kenny made a positive impression. We apologize for the issues with the detailing and carpet installation. Your input helps us improve, and we’ll work on addressing these concerns for a better experience next time.

January 03, 2025

They provide prompt and courteous service. Ramon kept me informed of the progress of my vehicle. More

by MMICKELSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a great experience with our team. Keeping you informed is a priority for us, and we appreciate your recognition of Ramon's efforts. Your feedback motivates us to keep delivering excellent service!

January 03, 2025

The used car director followed through with what he promised and repaired our door lock for no charge. This was impressive. I was given an Uber ride home each time and I appreciate what was done. More

by LBALLANTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Reliable Nissan responded

Thank you for your positive feedback! We're thrilled to hear that our used car director exceeded your expectations and that you appreciated the complimentary Uber rides. Your satisfaction is important to us, and we look forward to serving you again!

January 03, 2025

One of the best, if not the best, experiences I’ve had at a dealership! Nick was friendly, kept me updated. The parts guy Anthony was friendly and polite. Ayden the salesman was kind and professional, and ev More

by CALEBLEE1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, Ayden
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Jan 06, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear about your exceptional experience with our team. It's great to know that Nick, Anthony, and Ayden made a positive impact. We appreciate your kind words and support. Looking forward to serving you again, whether for maintenance or your next vehicle!

January 02, 2025

Horrible experience it's issue after issue I wouldn't recommend getting my vehicle serviced here ever again you guys are causing issues to my vehicle after being serviced. More

by DOMSANCHEZ26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Reliable Nissan responded

Providing quality service is a top priority for us, and it's disheartening to hear that your experience did not meet your expectations. We’d like the opportunity to make this right. Please feel free to contact Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss your concerns further.

Jan 03, 2025 -

DOMSANCHEZ26 responded

I paid for a coolant fluid flush two months ago and I took my vehicle to a local auto shop in town they told me my vehicle was empty on coolant fluid and wasn’t properly flushed there was air bubbles left in the coolant an was never refilled. I will be filling on you guy’s in court to get my money back

January 02, 2025

The service for the entire Nissan Family was very good. It made the process run smooth. More

by GIANTCARDS05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Portillo
Report | Print
Jan 06, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear that you had a smooth experience with our Nissan Family service. Your feedback means a lot to us, and we're here to keep providing great service for you and our community!

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