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Regal Acura

Lakeland, FL

4.5
821 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 821 reviews

January 13, 2021

The employees at this dealership were extremely helpful and kind. I really appreciated the courtesy ride elsewhere, so that I could get some things done while my car was being serviced More

by Liz Carol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 18, 2021 -

Regal Acura responded

Thank you Liz!

January 13, 2021

Brandon was awesome! I told him what I was looking for and what I was looking to spend, he respected my goals and did not try to pressure me into something else I did not want/need. I went to Regal after More

by 33MAC87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Constant
Jan 18, 2021 -

Regal Acura responded

Congratulations on your new-to-you vehicle! We are so glad that you are pleased with your car-buying experience!

January 08, 2021

Service was good and work performed was as asked. Wait time was as promised. No problems with the service. Very pleased with the work performed. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Jan 11, 2021 -

Regal Acura responded

Thank you Terry for taking the time to leave us feedback regarding your recent visit to our service department!

January 01, 2021

Contact them by email learn of vehicles available types, especially the Acura with technology package, also the salesman is a very responsible person and fully explained in detail all vehicle technology. More

by Ecansshadow03
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro, Kyle Cook
Jan 04, 2021 -

Regal Acura responded

Glad to hear our team was able to help in your research!

January 01, 2021

Angelo did a great job getting my car in for a battery replacement. He searched my records to be sure information was accurate. He called to update us on the status of the car. When I came to pick up the More

by JUDIECLANTON
Recommend Dealer
Yes
Employees Worked With
Angelo
Jan 04, 2021 -

Regal Acura responded

Thanks Judie, we will see you next time!

December 31, 2020

Received excellent service when I took my car in. My service manager Ray Taylor let me know what was going on with my car from start to finish. Very professional service as always. More

by BGNOLES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Regal Acura responded

Thank you!

December 31, 2020

I hate doing surveys. Wow www wow we we were www eee w. W. E. E. R. S. D. s s s s e r r. More

by TOMP_6164
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Regal Acura responded

Thanks for the 5 stars!

December 29, 2020

Regal's staff and service is always amazing!! Christy, my service rep is always helpful in explaining things. She is also great with attention to detail. More

by JessVeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Regal Acura responded

Thank you for the awesome feedback!

December 23, 2020

This is our 5th Acura and the best dealership and people to work with! Our salesman, Brandon and sales mgr. David were terrific. They were very patient with some decision changes we made and helped us fig More

by pams002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro, David Constant
Dec 28, 2020 -

Regal Acura responded

Congratulations on your new vehicle! We love hearing from our satisfied customers!

December 22, 2020

Deceptive advertising, add ons to the deal that were not disclosed during the sales process. I've never been blindsided like this before. Will never go here again. More

by jason.palumbo72
Customer Service
Recommend Dealer
No
Employees Worked With
Brandon Exum
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Regal Acura responded

Jason, Certified Pre-owned "CPO" vehicles have a certification fee, It is not always included in the online advertised price if it has not been certified (some people may not find value in the extra coverage) but after reviewing your paperwork I found it was disclosed and agreed upon during the sales process. If you need more understanding as to what the benefits are please contact Alaina Southern at 863-333-4633

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