Regal Acura

This was by far the easiest new car purchase that I've ever performed. The staff, Ken, Troy, Pedro and Cris were phenomenal in their approach, handling and delivery of my new car. What makes this even mor ever performed. The staff, Ken, Troy, Pedro and Cris were phenomenal in their approach, handling and delivery of my new car. What makes this even more impressive is that I did it all from Tennessee. After getting my loan approved I drove down, turned in my trade and was on my way back to Tennessee in two hours, pretty amazing in my book. Take time to visit this "TEAM" and save a lot of money and start a new relationship with Regal Acura or one of the other major dealerships that they have. More

I’ve used Regal since I bought my car in 2012. I’m used to personable, friendly service advisors (Tim, Kyle, Ray) who explain everything clearly to a non-mechanical brain. That’s what makes me want to come to personable, friendly service advisors (Tim, Kyle, Ray) who explain everything clearly to a non-mechanical brain. That’s what makes me want to come back...the energy of the service advisor...positive, upbeat...they make me feel like I’m their most important customer. I didn’t get that this time unfortunately. More

The whole process of finding the right vehicle and completing the purchase was smooth. No pressure or upselling. We used our own credit union for financing. completing the purchase was smooth. No pressure or upselling. We used our own credit union for financing. More

Troy Carter handled my transaction in a most professional way. He had a grasp of what I wanted and in record time took care of all the details. Also his grasp of explaining the new electronics for the new 20 way. He had a grasp of what I wanted and in record time took care of all the details. Also his grasp of explaining the new electronics for the new 2022 MDX was superb. Also want to thank Pedro for his handling of the paperwork. He knows what he is doing and Ken for his expertise evaluating my turn in value. He was very personable and efficient. Thank you all for making my transaction easy. Love my new MDX. More

So I came into Regal Acura interested in an A-Spec ILX and Troy was really helpful and super friendly and was very upfront about my chances ext because of my poor credit but I was also putting down a larg and Troy was really helpful and super friendly and was very upfront about my chances ext because of my poor credit but I was also putting down a large down payment. Well he walked me over to the GMC Building and I got to work with Pedro (SP?) And he was amazing super friendly wasn't abrasive or rude to me and was able to get me into the Car with a great loan and payment and actually got me a lower payment than they had originally thought. I would totally recommend Pedro and Troy and Mr. Huckabee. My only complaint about the entire experience was that this Older Black Gentlemen And I can't remember his name, He was the GMC Desk Manager I believe? I told him that I did not want to use my dad as a Co-Signer on this loan and wanted to do this myself, He insisted on talking with my Father who I had brought along and he tried to pressure my father into co-signing and then just buying the car outright via cash. This honestly almost scared us away from Regal but Due to the Friendliness of Troy and Pedro I came back and made the deal. More

Was just awsome service. My service provider was fantastic took care of me and didn't have to wait very long. Friendly always very respectful of your car car needs fantastic took care of me and didn't have to wait very long. Friendly always very respectful of your car car needs More

We just purchased our 1st Acura. It was a wonderful experience thanks to Troy our salesman,Ken the manager and Pedro finance. I highly recommend this dealership. experience thanks to Troy our salesman,Ken the manager and Pedro finance. I highly recommend this dealership. More

We had an excellent buying experience with Brandon. They gave us a great trade in value for our Honda and I would highly recommend Regal for anyone in Lakeland and surrounding area to get your next vehicle gave us a great trade in value for our Honda and I would highly recommend Regal for anyone in Lakeland and surrounding area to get your next vehicle More

I needed new tires and Ray immediately got me quotes that were better than anywhere else and included road hazard. His service is amazing and is a big part of why I've purchased 6 vehicles from Regal in the were better than anywhere else and included road hazard. His service is amazing and is a big part of why I've purchased 6 vehicles from Regal in the last 8 years. More

Regal Acura has done great job completing all services to my car and explain these services and cost. My service representative did get job keeping me informed on progress of the service and explained each s my car and explain these services and cost. My service representative did get job keeping me informed on progress of the service and explained each step in the process More