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Regal Acura

Lakeland, FL

4.5
822 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 822 reviews

April 30, 2021

Still trying to get service resolved! Impossible to get anyone on the phone! Customer service is no comparison to an Acura service department even though car is made by Honda More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Young
May 03, 2021 -

Regal Acura responded

We hate to hear that you are still having troubles getting things resolved. Please reach out to Customer Service Manager, Alaina Southern at 863-333-4633 to discuss. We are unable to access your records with the given information and your feedback is important to us.

April 29, 2021

It’s always great and I’ve always Rob as my service manger. Never had a bad issue in 5 years. I’m never disappointed. More

by mladimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
May 03, 2021 -

Regal Acura responded

That's great news! Thank you

April 29, 2021

Ray Taylor consistently provides high quality and through service. Ray is very professional and he's our go to staff member at Regal Acura. Jerry Kyle More

by JMKYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Regal Acura responded

Thanks, see you next time!

April 28, 2021

The techs did a great job! They took care of my service and washed and cleaned my car like new. Pleasant experience. I would recommend them to anyone. More

by Anna W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
May 03, 2021 -

Regal Acura responded

Thank you Anna!

April 28, 2021

We visited this dealership to test drive a 2022 Acura MDX tech and Troy was super helpful and not pushy. After the test drive we decided to make a purchase, he was flexible with us and we were able to get ou More

by StefM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny Glover
May 03, 2021 -

Regal Acura responded

Congratulations, the new 2022 MDX is a dream come true!

April 24, 2021

Overall, the car I bought is quite good and qualified to my expectations. The customer service is super friendly. When I have driven, the car goes smoothly, and the interiors are so amazing with these quali More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chayton wodecki
Apr 26, 2021 -

Regal Acura responded

Congratulations on your new vehicle Alex!

April 24, 2021

Appointment was made easily. Service representative Ray Taylor was available upon my arrival to check my vehicle in and review my service records. Recommendations for service was made immediately before wo More

by WHOLUBA33809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Regal Acura responded

Thank you for the feedback on your recent visit to our service department.

April 22, 2021

I bought my acura TL in 2013 and had used the is dealer for a service ever since. The service at this dealership has been consistently excellent. I was particularly impressed with my last visit as I came w More

by Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Regal Acura responded

Thank you for making the extra drive for us Russell, see you next time :)

April 22, 2021

I went for a diagnostic and was told absolutely nothing but I need a engine and trans wit no notation of anything on it so I feel like I was cheaped out , and i asks like 3 people why and got noting back More

by Mickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sinnerard, Jessica Torres
April 22, 2021

Always excellent service from a great group of professionals in the service department! Ray was really helpful and the driver of the shuttle very nice explaining that everyone at the service depa More

by RUN2BFIT_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver, I think her name was Connie, was wonderful!
Apr 26, 2021 -

Regal Acura responded

Thank you for choosing Regal for your vehicle's service needs!

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