Regal Acura

Chrissy is the best ever. She makes the experience as pleasant as possible. She is efficient and professional. From making the appointment to paying for service and walking out the door a positive experi pleasant as possible. She is efficient and professional. From making the appointment to paying for service and walking out the door a positive experience. She is always a pleasure to deal with. More

Excellent service. Mr. Ray is a first class representative for this dealership. I grew up in the car business. My dad always said that the sales department sold the customer the first car, bu representative for this dealership. I grew up in the car business. My dad always said that the sales department sold the customer the first car, but it was the service department that sold them the second and third etc. Such is the case here. Thanks Mr. Ray. More

I had a great experience at the dealership and Great Customer Service with Advisor Levi, and yes I will recommend friends and family, thanks again for service. Customer Service with Advisor Levi, and yes I will recommend friends and family, thanks again for service. More

Brandon definitely knows his Acura's,! Excellent service! This is my first Acura RDX and won't be my last! This Acura RDX has everything I wanted and more! Brandon was very knowledgeable and helpful.I was ne This is my first Acura RDX and won't be my last! This Acura RDX has everything I wanted and more! Brandon was very knowledgeable and helpful.I was nervous at first but Brandon made me comfortable! Kudos to Pedro Jenner for his professionalism and any concerns I had. Also to Ken Huckabee for making me feel at ease. Thank you ALL for such a fantastic TEAM 😊 More

Excellent experience. My current MDX lease was through another dealership and was about to expire. I stopped in just to see what the 2022 model changes were and what my options might be. We had no intent another dealership and was about to expire. I stopped in just to see what the 2022 model changes were and what my options might be. We had no intention of doing a deal on the spot however they were professional and attentive and we ended up driving away with a new MDX lease. Brandon and Pedro were both a pleasure to work with and were great ambassadors of the Regal brand. More

Hello Friends how are you . I am so happy to see you again. This store is awesome. Customer service is very good. All staff people are so nice with customer.specially Mr Ray is very hardworking guy. He again. This store is awesome. Customer service is very good. All staff people are so nice with customer.specially Mr Ray is very hardworking guy. He is very nice and very knowledgeable person. Well I had call him regarding to My car problems and he said come on in . Within short time he solved My car problem. His job is very excellent. So allow me to give him 5 star Reward. ⭐️⭐️⭐️⭐️⭐️ More

Seems they are always going at max speed to do their job and satisfy customers. Excellent! Chrissy kept me up to date on service work, and provided valuable advise on maintenance of wiper fluid n blades. and satisfy customers. Excellent! Chrissy kept me up to date on service work, and provided valuable advise on maintenance of wiper fluid n blades. More

Appointment system totally inadequate. I waited 30 minutes just to check in. A 2.5 hour fuel pump change took 4 hours. I waited another 30 minutes for my car because my rep was on the phone. Unaccepta minutes just to check in. A 2.5 hour fuel pump change took 4 hours. I waited another 30 minutes for my car because my rep was on the phone. Unacceptable wait time. More

The service was great. Jessica was very helpful. Unfortunately the dealership was short staffed that day and the next so I had to wait over 2 hours both visits. The finance dept was extremely help Unfortunately the dealership was short staffed that day and the next so I had to wait over 2 hours both visits. The finance dept was extremely helpful. Even though 2 years had passed since I bought my vehicle they were able to confirm my tire warranty for the service dept. Very professional and friendly service overall. More

Chrissy took care of us right away. The wait was reasonable and so was the price. She is awesome, and so is Regal Acura Lakeland! reasonable and so was the price. She is awesome, and so is Regal Acura Lakeland! More