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Regal Acura

Lakeland, FL

4.5
822 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 822 reviews

June 10, 2021

Excellent service. Mr. Ray is a first class representative for this dealership. I grew up in the car business. My dad always said that the sales department sold the customer the first car, bu More

by .....
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Regal Acura responded

We love your dad's insight!

June 09, 2021

I had a great experience at the dealership and Great Customer Service with Advisor Levi, and yes I will recommend friends and family, thanks again for service. More

by SHERILMOBLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
Jun 10, 2021 -

Regal Acura responded

Thank you for choosing Regal for your vehicle's service/maintenance needs!

June 09, 2021

Brandon definitely knows his Acura's,! Excellent service! This is my first Acura RDX and won't be my last! This Acura RDX has everything I wanted and more! Brandon was very knowledgeable and helpful.I was ne More

by D-LO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Regal Acura responded

Congratulations on your new Acura RDX!

June 08, 2021

Excellent experience. My current MDX lease was through another dealership and was about to expire. I stopped in just to see what the 2022 model changes were and what my options might be. We had no intent More

by JHRABUSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Jun 10, 2021 -

Regal Acura responded

Congratulations on your new "22 Acura MDX! That is a beautiful vehicle!

June 07, 2021

Hello Friends how are you . I am so happy to see you again. This store is awesome. Customer service is very good. All staff people are so nice with customer.specially Mr Ray is very hardworking guy. He More

by Naresh kansara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Naresh kansara responded

Thank you

Jun 07, 2021 -

Naresh kansara responded

Thank you

June 04, 2021

Seems they are always going at max speed to do their job and satisfy customers. Excellent! Chrissy kept me up to date on service work, and provided valuable advise on maintenance of wiper fluid n blades. More

by WGMATHIS452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Regal Acura responded

Thanks for choosing Regal :)

June 04, 2021

Appointment system totally inadequate. I waited 30 minutes just to check in. A 2.5 hour fuel pump change took 4 hours. I waited another 30 minutes for my car because my rep was on the phone. Unaccepta More

by glevier1050
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ray Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Regal Acura responded

Thank you for your feedback. This is unusual for our service department but due to unforeseen circumstances we were short staffed. We apologize for the inconvenience and will be able to provide a better experience next time.

June 01, 2021

The service was great. Jessica was very helpful. Unfortunately the dealership was short staffed that day and the next so I had to wait over 2 hours both visits. The finance dept was extremely help More

by KIMWILLIAMS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
Jun 02, 2021 -

Regal Acura responded

Thank you for your feedback, we apologize for the inconvenience.

June 01, 2021

Chrissy took care of us right away. The wait was reasonable and so was the price. She is awesome, and so is Regal Acura Lakeland! More

by T_SCHIPFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Regal Acura responded

Thanks , we think you are pretty awesome too!

June 01, 2021

Ray was so professional. He helped get my service done in a timely manner despite it being a very busy Friday morning before a holiday weekend. More

by DOUG91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Regal Acura responded

Glad we could help!

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