Regal Acura

I always receive professional and quality service. Ray is my Service Advisor he is knowledgeable, patient and is usually accommodating when scheduling service and repairs when needed. my Service Advisor he is knowledgeable, patient and is usually accommodating when scheduling service and repairs when needed. More

My service advisor was Jessica and I was VERY impressed with her. In fact, I will always ask for her in the future with her. In fact, I will always ask for her in the future More

Everyone there provided excellent customer service! Ken, Brandon, and Pedro went out of their way to make sure I got my new car and that I left there extremely happy! The team will work with you to make sur Brandon, and Pedro went out of their way to make sure I got my new car and that I left there extremely happy! The team will work with you to make sure you are satisfied! Excellent teamwork! I highly recommend this dealership! More

Great car buying experience! The staff was very knowledgeable and friendly. They were very patient and answered all of my questions. I would highly recommend! knowledgeable and friendly. They were very patient and answered all of my questions. I would highly recommend! More

Replaced recalled fuel pump. Stated they couldn’t replicate dashboard rattle. Cars been rattling ever since. I don’t think the problem was worked as well as it should have been replicate dashboard rattle. Cars been rattling ever since. I don’t think the problem was worked as well as it should have been More

I don't even know where to begin here! Let me tell you about Brandon, Pedro, and Ken. When I stepped out of my vehicle, the team gave me just enough time to look around and decide on my own it I wanted to about Brandon, Pedro, and Ken. When I stepped out of my vehicle, the team gave me just enough time to look around and decide on my own it I wanted to speak to someone. Once I started approaching the door, Brandon came out and introduced himself with a nice and polite attitude. He didn't give off any vibes of pressure or judgement and wanted to gauge what my interests were. Once I told him what I was looking for, he took me right to the car. This car being the one I purchased! He disclosed the amount being asked and any additional charges associated before we even got the key to test drive. In comes Ken, the sales manager. Ken approached me as if I were a long time friend or customer, and really made me feel valued! Without question, he took time out of his day to get to know me as more than a sale! This is also one of the key catalysts to my ultimate purchase and this review. Finally, we move to Pedro - finance manager. We all know that signing your life away can be intimidating and overwhelming. Pedro worked hard to find me the best rate and term that met my budget, to get my dream car! He left no stone unturned and ultimately, got me a rate and payment that was over HALF of what I was anticipating. This type of care and consideration from every member of the team, speaks to the overall culture of the team and leadership from the top, down, at Regal Acura. This is not fake. I was not paid. I just really feel like the community needs to know that the team here at Regal Acura are absolutely wonderful and deserve your business! Even if you just stop in to say hello or bring them lunch - you're going to truly be impressed as well! More

Brandon was very personable and knowledgeable about the car. All three Ken, Brandon and Pedro presented a low pressure enjoyable experience. I have nothing else to say.. car. All three Ken, Brandon and Pedro presented a low pressure enjoyable experience. I have nothing else to say.. More

I’m very pleased with the service I have my car service there I purchased cars from regal and I’m pleased with the service even though I live in Tampa I drive to Lakeland to have my car service at regal there I purchased cars from regal and I’m pleased with the service even though I live in Tampa I drive to Lakeland to have my car service at regal More

Troy did a great job of explaining the car and all its features. all the people we encountered were more than nice and courteous. I would refer anyone to this dealership. features. all the people we encountered were more than nice and courteous. I would refer anyone to this dealership. More

Chrissy is the best ever. She makes the experience as pleasant as possible. She is efficient and professional. From making the appointment to paying for service and walking out the door a positive experi pleasant as possible. She is efficient and professional. From making the appointment to paying for service and walking out the door a positive experience. She is always a pleasure to deal with. More