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Regal Acura

Lakeland, FL

4.5
822 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 822 reviews

September 29, 2021

Nice clean. Loved that you clean car. A little upset that my license plate holder was broken and someone just taped it and didn't tell me what had happened. I had to see it when I got home and walked around More

by Davidnagy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Regal Acura responded

Thank you for your feedback. We apologize for your tag holder and how that was handled please contact Customer Service Manager Alaina Southern at alaina.s@regallakeland.com with your information and what happened so she can resolve for you.

September 28, 2021

Staff,Chris Hartman was very helpful and friendly. Also auto service was not too long More

by mchau0815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Regal Acura responded

Thanks for choosing Regal!

September 27, 2021

Great service. Ray was amazing. Your outstanding service, updates through the process and always friendly and accommodating through the whole process! Thank you! More

by shawn.molina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Regal Acura responded

We appreciate you choosing Regal for your vehicle's service needs!

September 26, 2021

Reagan car dealership is number one parts department service department not to mention my sales man David Schultz from the Honda department a big shout out to him number one sales man. also Mr. Huckabee More

by Mosesb381@gmail.com
Price
Recommend Dealer
Yes
Employees Worked With
Ken Huckabee
Sep 27, 2021 -

Regal Acura responded

Thank you for choosing Regal for your vehicle sales/service needs!

September 22, 2021

$1,700 to replace the starter on a 2015 Acura TLX. Looking through other places it should have been around $1,200-$1,300 for a new one, or $500 for a rebuilt one. Have bought 2 cars in a row from th More

by KTROODUG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob
September 20, 2021

Pedro,Michael and Laura were great. They got us through the process quickly. Most important is they got us the vehicle we wanted. More

by lindrg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Huckabee, Pedro Jenner
Sep 24, 2021 -

Regal Acura responded

Congratulations!

September 20, 2021

My service from the two lovely ladies who welcomed me when I arrived to the service writer was an easy, pleasant experience. More

by YOKASTAMARTINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name was Kevin? My service writer.
Sep 24, 2021 -

Regal Acura responded

Thank you for trusting us with your vehicle services!

September 19, 2021

cut my vehicle in for repair receive unprofessional service no customer service oriented the service department lied about inspecting my vehicle to let me know what was the purpose of the noise that I More

by COURTNEYKARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Regal Acura responded

The experience you've described doesn't live up to the high customer service standards that we set for ourselves and I can understand why you were frustrated. Thank you for bringing this to our attention so we can work on improving

September 17, 2021

Rob is always very helpful and responsive to our service needs. He has been our service advisor for many years and we trust his advise and expertise. It’s great to know that he is always available for us. More

by lgonza2733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
Sep 24, 2021 -

Regal Acura responded

Thank you for choosing Regal & trusting us with your vehicle services 😁

September 14, 2021

A very responsive dealer! Courteous staff, customer focused. Always goes beyond expectations. This service was lacking only due to communications. The Eco-block treatment normally left the car's int More

by sngrower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Regal Acura responded

We appreciate your comments! And, yes, we have changed products for the Ecoblock. We now use a ceramic product which doesn't provide the same level of shine, however, it provides much better protection.

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