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Regal Acura

Lakeland, FL

4.5
822 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 822 reviews

January 24, 2022

Enjoyed working with Troy and Ken on the purchase of our new 2022 Acura RDX. They had to order and track additional accessories we wanted. They ensured the vehicle was ready for delivery on time! More

by gary.stokes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee, Pedro Jenner
Feb 02, 2022 -

Regal Acura responded

Congratulations on your new '22 Acura RDX

January 24, 2022

Professional, friendly, and quick service. Very Pleased with my last few visits. Ray and Jessica have always shown me great customer service. More

by KIMWILLIAMS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Regal Acura responded

Thank you Kim!

January 21, 2022

Michael Greenhow and the rest of the Regal team always make it a pleasure to purchase or lease a new car! More

by momrothx3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
Jan 24, 2022 -

Regal Acura responded

Thank you for your continued loyalty to Regal!

January 20, 2022

Just purchased a 2020 Acura MDX. Experience was great and painless. Thank you Ken and Brandon. Especially want to thank Pedro in finance. He was amazing!!!! This is a no BS dealership!!! More

by cristina0003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee, Pedro Jenner
Jan 24, 2022 -

Regal Acura responded

Congratulations on your 2020 Acura MDX purchase!

Jan 25, 2022 -

cristina0003 responded

Its a fabulous vehicle. Thank you.

January 18, 2022

Very friendly but the service department is either incredibly slow or overbooked !Appointment was at 2 p.m but didn’t get serviced until almost 4! More

by ED
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Regal Acura responded

Yikes, sorry about that Ed. We will have a member of management look into this, that is an unusually high wait time for our dealership. We apologize for the inconvenience.

January 17, 2022

Maintenance appointment has been nothing less than stellar. Rob Young greeted me promptly, discussed all the recommended work in advance and gave me an estimate of the cost. Work was done timely. More

by jboeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
Jan 19, 2022 -

Regal Acura responded

sounds perfect! See you next time 😁

January 16, 2022

Had a great experience, no pressure environment, did not feel like I overspent or was charged for unnecessary work. High recommended for your service needs. More

by Tristan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Jan 19, 2022 -

Regal Acura responded

Thanks Tristan, see you next time!

January 15, 2022

As soon as I pulled up to service I was nicely greeted as I exited my car. Which was nice because I was given no direction on who my service advisor would be when making my appointment. More

by TMURRAY99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jan 24, 2022 -

Regal Acura responded

Thank you for choosing Regal Service for your vehicle's service/maintenance needs!

January 14, 2022

We went in for an oil change. We were told an oil change was also needed in the differential…. But I didn’t ordered a tire rotation. I felt I was being taken advantage of So, our $49.00 oil change soon r More

by jhoogterp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chrissy Hartman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Regal Acura responded

Thank you for your feedback, we would like to look into this further but are unable to access your records based on the information provided. Please reply back privately or contact Customer Service Manager, Alaina Southern at 863-333-4633 or alaina.s@regallakeland.com with your name, telephone number or VIN #.

Jan 17, 2022 -

jhoogterp responded

My husbands name is Gerald Bennett, he purchased his Acura from your dealership in Dec. 2020. He made an appointment for an oil change, just a plain old oil change. Interesting, he drives 1 hour to your dealership, this is loyalty. Anyway, I was with him …. He was told he should have his differential oil changed also. After waiting for 1 hour past our appointment time, he inquired as too how long we would need to continue waiting. He was told another 45 minutes, they were going to rotate his tires. We were not aware of a tire change. While he is patient, I said no. We. Didn’t ask for a tire change. Not a pleasant experience

January 12, 2022

Friendly and efficient, work was done as requested. We’ll us them for our next service requirements. More

by DDREINERT1312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Regal Acura responded

Thank you for choosing Regal for your vehicle's service needs!

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