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Regal Acura

Lakeland, FL

4.6
797 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 797 reviews

December 29, 2021

I took my ‘19 Acura MDX for an oil change, tire rotation and inspection as part of regular scheduled maintenance. Chrissy Hartman was my service advisor and she provided great service. She was friendly and More

by Ajones1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Regal Acura responded

Thank you for choosing Regal Service for your vehicles service/repair needs!

December 28, 2021

Unprofessional, sent in the Service survey, no one responds. So disappointed. Never apologized nor tried to make things right after the dealer screw up! More

by thekirks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Smith
Dec 28, 2021 -

Regal Acura responded

Unfortunately, we can not access your service records based on the information provided. you feedback is important to us. Please respond privately with your name and telephone number or email Customer Service Manager, Alaina Southern at alaina.s@regallakeland.com

December 26, 2021

Good experience- some delays in getting parts but called me when in- thankful for the experience More

by n0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Regal Acura responded

Thank you for your understanding on the parts delay.

December 17, 2021

Great, courteous, attentive That is all I wanted to Great, courteous, attentive That is all I wanted to write , we should not be force More

by magdalenarivera782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Dec 21, 2021 -

Regal Acura responded

Thank you Magdalena!

December 16, 2021

Everyone was pleasant and Leah Gorman was beyond amazing with the way she handled my sale More

by abilleri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Gorman
Dec 21, 2021 -

Regal Acura responded

Congratulations on your new vehicle!

December 15, 2021

They were extremely busy and the service tech advised me that it would be approximately 3 hrs for my car to be finished and gave me the option to reschedule. I chose to wait. He touched base with me periodi More

by JHRABUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 15, 2021 -

Regal Acura responded

We thank you for your feedback and appreciate you choosing Regal for your vehicle's service/maintenance/detail needs!

December 15, 2021

You know sal campezie and his family used to be great to work with. There used to be little to no markup but in the last 3 years they have started to add a “lifetime power train warranty” for close to 4000 More

by Acura4life
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave
Dec 15, 2021 -

Regal Acura responded

Thank you for your feedback. A large portion of our Acura customers purchase their lease at the end & the Nationwide Lifetime Powertrain Guarantee can not be added at that point. So, in order for our customers not to miss out on the opportunity, As for what our employees drive, we have over 350 employees and 5 franchises - you do not know their situation or reasoning behind their purchase.

December 15, 2021

great people, great service at a great price. The process was flawless and i would recommend More

by michael.fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
Dec 21, 2021 -

Regal Acura responded

Thank you Michael!

December 10, 2021

Ray is awesome, love the service at RegalAll of the Ray is awesome, love the service at Regal All of the employees very kind and very Professional. The best place for car repair The service people More

by MSQUEENBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Regal Acura responded

Thank you Ms Queen Bee! We agree Ray is pretty wonderful :)

Dec 15, 2021 -

MSQUEENBEE responded

Excellent service

December 10, 2021

Levi did an excellent job of keeping me informed. He was profession and represented your company well. More

by GRSUPMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
Dec 15, 2021 -

Regal Acura responded

We love Levi and are so glad that he is a part of the Regal Service Team!

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