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Regal Acura

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.4
853 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 853 reviews

February 09, 2025

My service rep kept me informed and completed my service in a timely manner. I go to Regal even though I have closer options. More

by JHCARLSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 10, 2025 -

Regal Acura responded

Thank you for trusting the Regal Acura team with your service needs! We appreciate your support and look forward to seeing you at your next visit!

February 07, 2025

Nick was excellent! ! The service was great and quick. The treatment that I received for Nick was top notch More

by Namyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 07, 2025 -

Regal Acura responded

Hi Namyr, we're delighted to hear that Nick provided you with excellent service at Regal Acura. We look forward to serving you again! Have a great ride!

February 04, 2025

Rep was great. My appointment ran on time and I did not have to wait long. He went above and beyond. More

by ANISSA.HOHNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
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Feb 05, 2025 -

Regal Acura responded

Hi Anissa! Thank you for your kind words! We're thrilled to hear that your appointment ran smoothly and that our representative went above and beyond for you at Regal Acura. We appreciate your feedback and look forward to serving you again!

February 04, 2025

I was constantly informed about the status of my vehicle and the waiting room was comfortable. More

by CBRAUCKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Garcia
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Feb 05, 2025 -

Regal Acura responded

Thank you for leaving us this five-star review and for your kind words about our service team at Regal Acura! We'll see you next time!

January 31, 2025

First of all this is a very clean dealership. The waiting room is very nice with many amenities. One is kept informed on the particulars of the service. More

by mnm49ers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
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Feb 01, 2025 -

Regal Acura responded

Hi MNM! Thank you for highlighting the cleanliness and amenities at Regal Acura! We're glad to hear that our team kept you informed throughout your visit. We appreciate your feedback and look forward to serving you again!

January 28, 2025

Shalymov and Regal were great and easy to deal with. Prices were right inline with everyone else for the same tire. More

by brian@briansoutdoorworld.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Regal Acura responded

Hi Brian! We're delighted to hear that Shalymov and the team at Regal Acura made your experience smooth and satisfactory. Thank you for choosing us, we're glad our pricing met your expectations!

January 26, 2025

Three team was very professional and informative. The lounge was comfortable. I will use them again. More

by jodywheeler99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
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Jan 27, 2025 -

Regal Acura responded

Thank you for the five-star rating! The team looks forward to working with you again! - Regal Acura

January 23, 2025

Excellent customer service. Kept us informed every step in the service process. Friendly staff. Good attitude More

by BHAVA.YUGU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
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Jan 24, 2025 -

Regal Acura responded

Hi Bhava, we're delighted to hear that our team at Regal Acura provided excellent customer service and kept you informed throughout the process. Thank you for recognizing our friendly staff and their positive attitude! Safe travels!

January 22, 2025

Excellent service, quality and speed They are friendly and treat customers well, I recommend them. More

by SALVADORNUNEZB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Regal Acura responded

Salvador, thank you for your support of the Regal Acura team! We appreciate your kind review and look forward to seeing you at your next visit!

January 20, 2025

Unfortunately, every experience I’ve had with the service department at Regal Acura has been a disappointment. From poor communication to long wait times and a lack of updates, it’s clear there are serious i More

by TANYANRIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissy Hartman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown Service Tech
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Feb 03, 2025 -

Regal Acura responded

I'm truly sorry to hear about your repeated disappointments with our service department. We strive for excellent communication and timely service, so it's concerning that we've fallen short in these areas. Your feedback is invaluable as we work towards improvements, and I hope you'll give us another chance to meet the high standards you expect from us. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

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