Regal Acura
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Made an appointment for service on Acura RL and I was very satisfied with service. very satisfied with service. More
Dealership has courteous, attentive service department associates. From my arrival I was out within an hour and a half. So for oil change I was pleased at the time. associates. From my arrival I was out within an hour and a half. So for oil change I was pleased at the time. More
Everyone was very professional and willing to help! They were quick to meet my needs and finished promptly! I was very satisfied! They were quick to meet my needs and finished promptly! I was very satisfied! More
Chrissy (service manager) is amazing! She is most personable, professional and very detailed in her work. I have been an Acura (and Honda) owner since purchasing my first vehicle more t She is most personable, professional and very detailed in her work. I have been an Acura (and Honda) owner since purchasing my first vehicle more than 30 years ago, having owned more than 15 Acura and Hond vehicles. In all the years and all the vehicles serviced, this was my best service experience. I've had a few less-than desirable recent experiences with another Acura dealership over this past year, which lead me to try Regal Acura. I don't plan on going anywhere else in the future, as long as Chrissy and her team are there. Thank you, Chrissy! More
I have always felt that everyone at this dealership really cared about the quality of their service really cared about the quality of their service More
1. No car rental available until I wait around for over two hours and complain the car is not being worked on to manager. 2. Advisors do not schedule appointments correctly and not in system 3. Poor com two hours and complain the car is not being worked on to manager. 2. Advisors do not schedule appointments correctly and not in system 3. Poor communication from Advisors to car tech 4. Car tech needs to make scheduled appointments priority. 5 company needs to itemized the discounts they provide it’s all done secretly. 6. With all issues I should get more discounts for future services. More
Great quick service,good attention paid to customer needs. Great lounge while waiting. For service. needs. Great lounge while waiting. For service. More
Pretty good experience……was given an Enterprise rental car and I thought it would be just for the day however, called after lunch and was told it was a 6-7 hour job and it would be ready the next day. Wor car and I thought it would be just for the day however, called after lunch and was told it was a 6-7 hour job and it would be ready the next day. Worked out okay for my schedule…but just would have like to have known all that upfront. Enterprise staff couldn’t have been nicer! Great service! Regal washed car, nice touch! More