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Regal Acura

Lakeland, FL

4.5
825 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 825 reviews

February 02, 2023

Slow, and not as friendly as expected for new client, based on your ads depicting friendliness and quick service. More

by pmbrown47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alondra Sandoval
Feb 02, 2023 -

pmbrown47 responded

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January 24, 2023

Good job with the service. Christy is the best, so easy to schedule your appointment. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Regal Acura responded

So glad to hear that everything was perfect! Thank you for your feedback on Chrissy!

January 22, 2023

The service centers employees were very nice. The service representative was informative. They got me in and out in a timely manner. More

by jonesoshea33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Regal Acura responded

So glad to hear that everything was perfect!

January 22, 2023

Ray and the service team take great care of me and make it a quick and convenient experience! More

by Waterrpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Regal Acura responded

We are glad to hear it went smoothly!

January 21, 2023

I'm never disappointed when I bring my car there for service. Thank you for all you do and, keeping me updated on my vehicle. More

by sharon.elshabazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Regal Acura responded

So glad to hear that everything was perfect! Thank you for the feedback!

January 11, 2023

Very pleased with Austin. Oil and filter change and multipoint took 1 1/2hrs, seemed a little long. More

by Lamargd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 03, 2023 -

Regal Acura responded

We are glad that Austin helped make your experience with Regal a little bit better! However we do apologize for the wait time it took.

January 08, 2023

Rob Young is the best advisor on the planet and you know it , please give him a raise!!! More

by SNIPERDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Jan 09, 2023 -

Regal Acura responded

We think he is pretty great too! Thanks for choosing Regal Acura!

January 08, 2023

This is the 6th car I have bought from Regal. I bought my first car at 18 with them! They have always taken care of me! More

by CATFUTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Regal Acura responded

That's AWESOME, thank you for choosing Regal Acura again 😁

January 05, 2023

Waited 6 hours for a battery. Had to go to different people to find out what was going on. Poor customer service. More

by ERIC.ZINKANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alondra Sandoval
Jan 09, 2023 -

Regal Acura responded

Eric, thank you for your feedback. We have sent this to management to look into. We apologize for the inconvenience.

December 31, 2022

Normally have good and prompt service. This last time, they had my car for two days and I could not get my service advisor on the phone to tell me whether my car was ready. So I tried to t More

by JAT1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley - answered the phone, Alondra Sandoval
Jan 09, 2023 -

Regal Acura responded

We apologize for the inconvenience. The car wash is temporarily out of order for the safety of our customer & employees as we have construction going on. The rest we will discuss with our team as your experience is definitely not the kind we strive to deliver.

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