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Rallye BMW - Service Center

Westbury, NY

4.6
5,192 Reviews

5,192 Reviews of Rallye BMW - Service Center

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November 25, 2024

Limy service advisor wasn’t as professional as some of the others. I have had ontheffing past, was not a great experience! More

by CHRISTOP19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Rallye BMW responded

Thank you for sharing your feedback. We're sorry to hear that your experience with one of our service advisors at Rallye BMW didn't meet expectations this time. We'll address this internally and strive to improve in the future!

November 25, 2024

Great service b b n n n n n n n n n n bnn More

by duvmrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Rallye BMW responded

We appreciate the stellar review here at Rallye BMW!

November 24, 2024

I have been going to Rallye BMW for almost 20 years and service is always excellent.. More

by BONNIERADAFSHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Rallye BMW responded

We are so grateful to have earned your loyal business for almost 20 years. Thanks for being part of the Rallye BMW family!

November 24, 2024

The dealership is very accommodating once you get an appointment. Always clean and courteous. The staff is on top of you the minute you enter the queue More

by CRABKILLA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW! We're delighted to hear that our team provided attentive service and maintained a welcoming environment. We appreciate your feedback and look forward to serving you again in the future!

November 24, 2024

It was easy to schedule the appointment And it was easy to pick up the car More

by carynrfink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Nov 26, 2024 -

Rallye BMW responded

We're delighted to hear that your entire Rallye BMW experience was a smooth success! Safe travels, and we'll see you next time.

November 24, 2024

Not interested in helping old customers with a old BMW left with more problems than I came with More

by mike@glendalelumber.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bret Hines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Rallye BMW responded

Mike, I'm sorry to see that you were not satisfied with your experience. If you'd like to share anything further about your visit, feel free to reach out to me directly so that I can address your concerns. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 23, 2024

Reliable, tries to accommodate customers needs, service advisors are accessible, facility is comfortable and clean. More

by XYZ CORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kraly
5.0
This rating includes all reviews, with more weight given to recent reviews.
James D'Agostino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW! We're pleased to hear that our team was accommodating and that you found the facility comfortable. We appreciate your feedback and look forward to serving you again in the future!

November 23, 2024

Darren Thomsen has been an honest and most helpful sales person through several leases and sales to me and my extended family. Adam Romano makes sure my car is repaired properly. Everything I request i More

by princesscanal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Nov 25, 2024 -

Rallye BMW responded

Thank you for sharing your experience with our team at Rallye BMW! We're delighted to hear that Darren, Adam, and Tom have consistently provided exceptional service. Your feedback is greatly appreciated, and we look forward to continuing to serve you and your family in the future!

November 23, 2024

Excellent service every where. Dennis in service terrific as is Carol. Len Brechner on top of everything More

by rostrow31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenard Brechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Rallye BMW responded

We're delighted to hear that Dennis, Carol, and Len provided you with excellent service at Rallye BMW! Thank you for sharing your experience.

November 23, 2024

I recently had my car serviced due to some recalls and needed an oil change. I was fortunate to have Adam oversee the process. From start to finish, his professionalism and attention to detail were outsta More

by CKV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Nov 25, 2024 -

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW! We're delighted to hear that Adam provided exceptional service and kept you informed throughout the process. It's great to know he made a positive impression on both you and your son. We look forward to assisting with any future needs!

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