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Rallye BMW - Service Center

Westbury, NY

4.6
5,190 Reviews

5,190 Reviews of Rallye BMW - Service Center

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December 08, 2024

Dennis and the entire Rallye staff is nothing short of professional and customer service oriented. Dennis is very attentive to the customer’s needs and ensure every one of my cars are returned in pristine More

by STEFAN.SATOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Yavel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Deljanin
Dec 10, 2024 -

Rallye BMW responded

Thank you for highlighting Dennis and the Rallye BMW team's dedication to professionalism and customer service. We're delighted to know your cars are always returned in pristine condition. We appreciate your support!

December 08, 2024

I found my contact at Ralleye to be rude and condescending. I don’t remember each person’s name The person who handled my appointment was the one who was very rude. The manager I spoke to whe More

by WVmarsalise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Dec 11, 2024 -

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW. We're sorry to hear about the initial interaction but are glad our manager was able to assist you positively. Your feedback is important, and we'll address this internally to improve future experiences.

December 07, 2024

Great experience, detailed and addressed any concerns and questions I had. Very easy and seamless transaction. More

by MIKE.CAPACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Rallye BMW responded

We're delighted to hear that your experience at Rallye BMW was seamless and all your concerns were addressed, Mike. Thank you for choosing us, and we hope you're enjoying the new ride!

December 06, 2024

Rallye BMW was able to fix my charging issue by having parts replaced and got me a loaner car. More

by Seming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Rallye BMW responded

Thanks for choosing Rallye BMW! We are glad to hear that our team provided excellent service.

December 06, 2024

Always have a good experience there and they are very Pleasant to deal iwith. They are reliable and communicate well. More

by CALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Rallye BMW responded

We're delighted to hear that you consistently have a positive experience with us at Rallye BMW. Thank you for highlighting our team's reliability and communication skills!

December 06, 2024

Can't say enough. Great team and great service -- actually have another BMW dealer closer to home but go to Rallye. Work is always prompt with great communication. More

by dmikeful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Dec 09, 2024 -

Rallye BMW responded

We're delighted to hear that you chose Rallye BMW for our great service and communication! It's fantastic knowing we provide a positive experience every time. Thank you for your loyalty!

December 06, 2024

The customer care was a top notch. The were so kind and nice. I really like going to service my car there More

by OKUBALU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Rallye BMW responded

We're delighted to hear that you enjoy the top-notch customer care at Rallye BMW! Thank you for choosing us for your car service needs, and we look forward to seeing you again soon.

December 04, 2024

All the work was done correctly and promptly I was notified of the progress of the work in a timely manner Very satisfied More

by PATMANN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Rallye BMW responded

We're delighted to hear that you were satisfied with the service at Rallye BMW. Keeping our customers informed and ensuring quality work is always a priority for us. Thank you for your feedback!

December 04, 2024

Every one who works there is always a pleasure. It makes taking care of my car easy. More

by DRATHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Rallye BMW responded

Thank you for this 5-star review of Rallye BMW! Safe travels!

December 04, 2024

Very professional and reliable service. Service has always been exceptional and great customer care. My service advisor Brandon is one of the best. More

by dimitryauguste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Rallye BMW responded

Thank you for sharing your experience with us! We're delighted to hear that Brandon and the Rallye BMW team provided exceptional service. We appreciate your support and look forward to serving you again in the future, Dimitry!

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