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Rallye BMW

Westbury, NY

4.7
8,741 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 8,741 reviews

April 04, 2018

purchase George made the experience simple and pleasant. I would highly recommend him to my friends if they are looking for a car. i also like that it is an More

by VinLon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2018

Work done in a timely fashion I brought my car in for the yearly service yesterday and was going to get a loaner because I was told it could take about 90 minutes for them to finis More

by slreggis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2018

Service James was very professional and courteous.He completed the service work that I requested on my SUV on time. I would not hesitate to recommend Rallye More

by PJFRANCO, M.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
April 04, 2018

Poor communication. Patronizing Very patronizing. Talked down even when addressing me as sir. Did not return phone call. Said was in meetings all day. Missing mats on return of car More

by KELLYNARULA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bert Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2018 -

Rallye BMW responded

Hello, I'm sorry to hear that we didn't earn five-stars based on your recent experience. As a guest of Rallye BMW, we aim to provide you with the best service and want you to feel comfortable when visiting our dealership. Please contact me directly so that I can learn more about what might have gone wrong and how we can improve. Rich DeAngelo, General Sales Manager 516-833-4850

April 04, 2018

excellence This is my third car and I have a fourth on order. Great sales team and service department. Can't beat Rallye BMW. The best. More

by JEFF@SHMMETRO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard DeAngelo, Gabriel Hale
April 03, 2018

Always very Professional Frank Trotta is always very Professional, Courteous and I never have any complaints after pick up. I will definitely recommend Frank and Rallye BMW t More

by RESH4650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2018

Excellent Service Experience Rallye BMW provides excellent customer service. I have been a Rallye customer for many years and they have always done the right thing. Their service More

by MLONG9876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2018

Exceptional Best Service Department I have ever experienced. If the price is right, I will remain with Rallye. My lease is over soon and looking for a bigger vehi More

by JEFFREYBORJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2018

Prices are always changing I drove my car in to be serviced with 4 recalls. I had to tow my car out after they told me that I needed a new water pump and the Rf Modulator had go More

by PJURADO1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James DelVecchio
Apr 12, 2018 -

Rallye BMW responded

Good morning, I'm sorry to see that our dealership did not meet your expectations during your recent visit. We do our best to offer competitive pricing and at times, are able to provide discounts on select services. Please note that our top priority is to provide you with the best service in the industry and our team is always looking for ways to improve! Please contact me directly if you have any further questions or concerns, I look forward to speaking with you. Matthew Carlson, Service & Parts Director 516-833-4863

April 03, 2018

Service experience Simply the best service! Received a loaner with no prior notice. Always a great experience at Rallye! Will be back for my next service needs. More

by SHARONJ.PRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheneta Dailey
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