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Rallye BMW

Westbury, NY

4.7
8,570 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 8,570 reviews

June 18, 2018

Fast and accomodating! Jon Szpot is the best I needed ny 2015 3series inspected asap but had to first have the front window tinting removed Jonathan Szpot made arrangments to have my cars tinting More

by REHRLICH33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Syzpot
Jun 18, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you put your trust in Rallye for your automotive needs!

June 18, 2018

QUICK AND EFFECTIVE. I THINK THE SERVICE IS VERY GOOD. THEY EVEN MAKE THE CAR VERY CLEAN AFTER THE SERVICE IS DONE. I WILL RECOMMENDING ANYONE WHO OWN OR LEASE BMW TO COME More

by VVCHEN8622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moy
Jun 18, 2018 -

Rallye BMW responded

Thank you for your five-star review and recommendation! It's greatly appreciated.

June 18, 2018

Damaged car. No follow up, incorrect upselling I have been going to rallye after i purchased the car from them in 2015 but the service has been going downhill off late. First in 2016 i was sold the More

by pushkarabhijeet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chy Wiggan
Jul 23, 2018 -

Rallye BMW responded

Good afternoon, I understand your concerns regarding the extended warranty and apologize for the confusion. Please reach out to me at your earliest convenience to discuss this matter further. I look forward to speaking with you. Best regards, Matthew Carlson Service & Parts Director mcarlson@rallyebmw.com 516-833-4863

June 18, 2018

Fast & Friendly The service team at Rallye BMW was wonderful! From the minute I drove in until the moment I drove away I was well taken care of. Friendly is an unders More

by FOXFIRE264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

Rallye BMW responded

Thank you for your kind review! We're committed to your satisfaction and aim to provide the best automotive experience possible.

June 18, 2018

Fast and very kool staffs... They are awesome.. just awesome!!! It’s for women can’t be explain to hard what is wrong my car. They are understanding and fixed. More

by KOBESILKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
Jun 19, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you put your trust in Rallye for your automotive needs!

June 18, 2018

Best service experience Rallye BMW service department has been amazing. They make it easy and convenient, don't push unnecessary service and communicate very well. They also More

by hamzer11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheneta Dailey
Jun 19, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

June 17, 2018

Treats me like a King Walking in my first time to purchase a Five Series, to seeing my name on the directory when I pull in for sevice, to the service and sales staff that More

by ADAMROCHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Hale, Brian Cano
Jun 18, 2018 -

Rallye BMW responded

Thank you for your five-star review, Adam. We're committed to your satisfaction and aim to provide the best automotive experience possible.

June 17, 2018

Horrible Waited 3 1/2 hours for what was supposed to be 60 minutes followed by owing them for a tire that was “supposed” to be under warranty and they put the More

by CMALLILO05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chy Wiggan
Jul 09, 2018 -

Rallye BMW responded

Good afternoon, I'd like to apologize for the delay in your recent service visit. We do our best to provide the most efficient service for your BMW. However, we realize that with all the variables that can occur during service, occasionally we fall short of our goal. We apologize for the inconvenience and hope that you will give us another chance when it comes time for your next service. If you have any questions in the meantime, please do not hesitate to contact me directly. Best regards, Matthew Carlson Service & Parts Director 516-833-4863

June 17, 2018

Service experience Adam Romano is a very knowledgeable, competant, honest, and customer focussed service lead. When ever bringing in our car , I request Adam. I find t More

by GARYCOHEN2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you put your trust in Rallye for your automotive needs!

June 15, 2018

Inspection Service was excellent with loaner car available to keep me on the move. Although cost for repair for a eight year old vehicle seem high, vehicle retur More

by ILENEDJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James DelVecchio, Chy Wiggan
Jun 18, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

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