Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Fast and accomodating! Jon Szpot is the best I needed ny 2015 3series inspected asap but had to first have the front window tinting removed Jonathan Szpot made arrangments to have my cars tinting I needed ny 2015 3series inspected asap but had to first have the front window tinting removed Jonathan Szpot made arrangments to have my cars tinting removed , the car inspected and gave me a new X5 loaner to use for the day! Rallye BMW and Jon are the best. I would highly recommend Rallye to anyone Thxs Bob More
QUICK AND EFFECTIVE. I THINK THE SERVICE IS VERY GOOD. THEY EVEN MAKE THE CAR VERY CLEAN AFTER THE SERVICE IS DONE. I WILL RECOMMENDING ANYONE WHO OWN OR LEASE BMW TO COME I THINK THE SERVICE IS VERY GOOD. THEY EVEN MAKE THE CAR VERY CLEAN AFTER THE SERVICE IS DONE. I WILL RECOMMENDING ANYONE WHO OWN OR LEASE BMW TO COME TO THIS SERVICE LOCATION. More
Damaged car. No follow up, incorrect upselling I have been going to rallye after i purchased the car from them in 2015 but the service has been going downhill off late. First in 2016 i was sold the I have been going to rallye after i purchased the car from them in 2015 but the service has been going downhill off late. First in 2016 i was sold the extended warranty explaining that the whole car will be covered. No exceptions were explained. I was clearly explained that between my CPO warranty and my extended maintenance plan the only thing i will have to pay for is for alignment and the car is covered in warranty for any and all potential problems. The service manager explicitely mentioned brakes to me multiple times to upsell this. Recently i had shaking problem in my car and after taking it to them with no solution, I finally went out to an independent shop to find out the cars brakes were wrapped. The brake job was done less than 6 months ago by Rallye but I was explained that "This is not covered under warranty". I was "Explained" multiple times that the coverage is by BMW and not rallye but the coverage was sold to me by Rallye and not BMW directly so if you are selling me a product then you should explain clearly. TBH i drive past 3 diff BMW dealers to get to rallye. When I ended up having a small accident i drove close to 35 miles to go to a Rallye collision center instead of the one near me but if you deal exactly as the next dealer then I question my judgement why. During service my car was scratched and then i never heard from them after waiting endless time i was promised that they will reach back. No better than any other dealer and hence no different. And they charge you a premium. Not worth it in my personal opinion anymore. If you have to go to a BMW dealer then go to anyone cause they are the same. More
Fast & Friendly The service team at Rallye BMW was wonderful! From the minute I drove in until the moment I drove away I was well taken care of. Friendly is an unders The service team at Rallye BMW was wonderful! From the minute I drove in until the moment I drove away I was well taken care of. Friendly is an understatement! Fast as lightning! Superior workmanship! The car comes back to you in top shape, clean and looking/feeling new! There is no better service center out there! More
Fast and very kool staffs... They are awesome.. just awesome!!! It’s for women can’t be explain to hard what is wrong my car. They are understanding and fixed. They are awesome.. just awesome!!! It’s for women can’t be explain to hard what is wrong my car. They are understanding and fixed. More
Best service experience Rallye BMW service department has been amazing. They make it easy and convenient, don't push unnecessary service and communicate very well. They also Rallye BMW service department has been amazing. They make it easy and convenient, don't push unnecessary service and communicate very well. They also return a cleaned and washed car, and provide loaners without the hassle that some others give. I have no experience with their sales department but service is very good. More
Treats me like a King Walking in my first time to purchase a Five Series, to seeing my name on the directory when I pull in for sevice, to the service and sales staff that Walking in my first time to purchase a Five Series, to seeing my name on the directory when I pull in for sevice, to the service and sales staff that feel like old friends, Rallye does top-shelf dealer experience right. If you want to be treated like a valued customer, Rallye is the place. More
Horrible Waited 3 1/2 hours for what was supposed to be 60 minutes followed by owing them for a tire that was “supposed” to be under warranty and they put the Waited 3 1/2 hours for what was supposed to be 60 minutes followed by owing them for a tire that was “supposed” to be under warranty and they put the weong tire on my car initially so it wasn’t coveres More
Service experience Adam Romano is a very knowledgeable, competant, honest, and customer focussed service lead. When ever bringing in our car , I request Adam. I find t Adam Romano is a very knowledgeable, competant, honest, and customer focussed service lead. When ever bringing in our car , I request Adam. I find the Ralleye experience overall to be professional and sensitive to my time and needs. More
Inspection Service was excellent with loaner car available to keep me on the move. Although cost for repair for a eight year old vehicle seem high, vehicle retur Service was excellent with loaner car available to keep me on the move. Although cost for repair for a eight year old vehicle seem high, vehicle return clean and performance improve thank you Rallye. More