Rallye BMW

Poor handling of customer affairs Almost three months and I have not received a refund for something I shouldn't have been charged for. Service manager is handling this poorly and I wi Almost three months and I have not received a refund for something I shouldn't have been charged for. Service manager is handling this poorly and I will be returning to the dealer on thurs the 19th to follow up on what was told to me taken care of! More

Awesome Service From start to finish our experience was excellent. Bert was a super knowledgeable salesperson and went above and beyond to help meet our needs and wa From start to finish our experience was excellent. Bert was a super knowledgeable salesperson and went above and beyond to help meet our needs and wants. Happy to have been able to made my son’s dreams come true!! More

George was excellent; Found us what we needed and finished deal quickly. The car had just been added to inventory; he went out of his way to show it to us. Found us what we needed and finished deal quickly. The car had just been added to inventory; he went out of his way to show it to us. More

After paying for a expensive extensive warranty I was told that a part that wasn’t under warranty needed to be fixed The price was $2300 After getting a second opinion and I took pictures theirs I was told that a part that wasn’t under warranty needed to be fixed The price was $2300 After getting a second opinion and I took pictures theirs nothing wrong with that part But what wasn’t fixed was a transmission leak that they found when my car was on the left I have the pictures Which by the way is under warranty I don’t have confidence in Ralley BMW Service Department The same place I purchased my vehicle More

Great Service!! They have great customer service. I’m very happy with the results of my service experience. They are professionals in everything they do. Thanks for t They have great customer service. I’m very happy with the results of my service experience. They are professionals in everything they do. Thanks for the great service experience. More

excellent all around the team was perfect, as always I am a return customer and will continue to be for years to follow Thank you Nick and team the team was perfect, as always I am a return customer and will continue to be for years to follow Thank you Nick and team More

Exceptional service Everyone at Rallye was extremely professional, knowledgeable and polite. James DelVecchio was a pleasure to work with. He kept me informed and provi Everyone at Rallye was extremely professional, knowledgeable and polite. James DelVecchio was a pleasure to work with. He kept me informed and provided exceptional service. More

excellent adam is great to work with, on top of everything. had me in and out as expected. I ask for him every time I am in for service adam is great to work with, on top of everything. had me in and out as expected. I ask for him every time I am in for service More

Warranty passenger airbag seat mat Frank did a great job working with me through my warranty service. My repair was completed timely and car returned sooner than I had expected. Great Frank did a great job working with me through my warranty service. My repair was completed timely and car returned sooner than I had expected. Great dealership with great service. More

THE WORST SERVICE WORST SERVICE I EVER HAD IN MY ENTIRE LIFE. I gave a star because I had to. The whole service dept is absolutely unorganized. There is no commu WORST SERVICE I EVER HAD IN MY ENTIRE LIFE. I gave a star because I had to. The whole service dept is absolutely unorganized. There is no communication amongst themselves. SERVICE MANAGER IS A JOKE. SERVICE ADVISOR ARE IM COMPETENT OF DOING THEIR JOBS. FOREMAN IS A LIAR. More