Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Adam Romano (Acting Mananger Weekends) I had a horrible experience with Adam Romano on 11-10-2019. Adam was very disrespectful and refuse to have a conversation with myself an African Ameri I had a horrible experience with Adam Romano on 11-10-2019. Adam was very disrespectful and refuse to have a conversation with myself an African American Woman regarding an on going service issue with my BMW X5. At point in the conversation Adam refused me service tell me “to back my car out of the garage” and denied me a loaner. More
Satisfied Customer It was easy to get the appointment when I wanted it and the service was efficient and prompt. Excellent Customer Service! I would continue to use and It was easy to get the appointment when I wanted it and the service was efficient and prompt. Excellent Customer Service! I would continue to use and surly recommend to others! More
Excellent customer experience very professional The experience was great quick service friendly staff I was very surprised how quickly my vehicle was serviced. In and out within a hour great work The experience was great quick service friendly staff I was very surprised how quickly my vehicle was serviced. In and out within a hour great work More
Great experience! Rallye cares!! My concerns are their top priority. I feel at home there since I always get a warm feeling when I enter the building. The dealership i Rallye cares!! My concerns are their top priority. I feel at home there since I always get a warm feeling when I enter the building. The dealership is pristine and everyone there is tops in their field! Will buy future cars from Rallye!! More
Excellent! Staff is Professional and Courteous They go out of their way in every aspect for their customers absolutely Recommend them for all your BMW needs C Staff is Professional and Courteous They go out of their way in every aspect for their customers absolutely Recommend them for all your BMW needs Chris Blanco is always Top Notch with all his assistance and always a pleasure to deal with Chy Wiggan is Professional and a pleasure to deal with More
Great service, great people! I've only brought my car into the dealership 3 times. Once to have my satellite radio installed and 2 for oil changes. All staff are very professional I've only brought my car into the dealership 3 times. Once to have my satellite radio installed and 2 for oil changes. All staff are very professional and courteous, and go the extra mile for the customer. I highly recommend them to anyone that purchases/leases a BMW! More
Thankful for a dealership like Rallye BMW I wouldn't go to another BMW other than this one. At Rallye, they make you feel welcome before you even get out of your car. The valet and service coo I wouldn't go to another BMW other than this one. At Rallye, they make you feel welcome before you even get out of your car. The valet and service coordinators are very polite and everyone seems to be working hard, which is very important to me. It made me feel comfortable leaving my vehicle in the possession of someone else other than myself. They made it clear that my car would not be washed after service as I requested although they do have a fabulous car wash on site where you can go visit 10am to 3pm during the week complimentary. I set an appointment with Dennis who is an excellent service advisor. Dennis made sure that all my concerns were documented correctly and even introduced me to the service manager Christopher Blanco who also made sure that all my concerns were met as I was dealing with a tough situation. I was stressed going in knowing I've been to other dealers in the passed and have not received even close the same customer service that rallye offers. I was contacted two days later that my vehicle was ready and picked up same day in a timely manner. I received my car back in the same condition as I left it in as I declined car wash. The technician Roy was also a big part in making my experience here amazing. I did not have to return my vehicle for any of the issues I had before or any new ones. He left a card in my car letting me know he was the one who worked on it. I will be returning as I believe this place is running a great honest business. I drive a 2011 BMW M3 and I sent feel comfortable bringing my car to other places. If you're looking for a place where you can trust, go to rallye bmw. More
Great Relationship Adam Romano is always on top of things. He makes it look easy. He calls or texts me to let me know status. When I call or text him, he usually answe Adam Romano is always on top of things. He makes it look easy. He calls or texts me to let me know status. When I call or text him, he usually answers. If I do leave a message he calls back quickly. More
Awesome It was an outstanding. The staff is very freandly and helpful. My car run like a top every time I get it back from Rallye It was an outstanding. The staff is very freandly and helpful. My car run like a top every time I get it back from Rallye More
Always Great service and helpful staff !!!! I have always been taken care of quickly whenever I needed service on one of my BMWs The whole staff is welcoming and pleasant to work with and I w I have always been taken care of quickly whenever I needed service on one of my BMWs The whole staff is welcoming and pleasant to work with and I will continue to go there for any and all of my BMW needs. More