
Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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This is my 2nd Bmw 5 series ms Carol Nunez a very professional in dealing with clients and very respectful and honest to customer in taking good care any problems service thank you professional in dealing with clients and very respectful and honest to customer in taking good care any problems service thank you More
Terrific Experience Once again I had my X3 serviced at Rallye and I was not disappointed. Very professional, courteous, and timely. I used home pick up and delivery for s Once again I had my X3 serviced at Rallye and I was not disappointed. Very professional, courteous, and timely. I used home pick up and delivery for service and I was pleased with all aspects, especially attention to COVID-19 cleaning! I give them a double thumbs up! More
Bobby did a great job of getting me in and out with ease when buying my car. I will definitely go striaght to him again when buying my car. I will definitely go striaght to him again More
Wonderful buying experience. Salesman Chris was very helpful. He showed us various models and helped us select vehicle. We also got timely response to our pricing inquiries. helpful. He showed us various models and helped us select vehicle. We also got timely response to our pricing inquiries. More
Rallye Service This dealership is very organized from making an appointment. You are greeted timely. My only concern was with the loaner first offered. When you dri This dealership is very organized from making an appointment. You are greeted timely. My only concern was with the loaner first offered. When you drive a BMW you don't want or deserve to drive a rental from Enterprise. When I said this the gentleman corrected it promptly More
BEST DEALER SERVICE Once again Rallye nails it they have been consistent with there great service, my service advisor Frank Trotta keeps my 435 I xDrive running like new. Once again Rallye nails it they have been consistent with there great service, my service advisor Frank Trotta keeps my 435 I xDrive running like new. More
Always a pleasure Always ready, willing and able to take care of my car. Great customer service throughout the facility. Great loaner car as well. I am always happy Always ready, willing and able to take care of my car. Great customer service throughout the facility. Great loaner car as well. I am always happy with the service More
Above and beyond 5 star experience with John Botti 5 star experience with Rallye BMW and John Botti! John went above and beyond in every possible way. I reached out to him back in April to inquire abou 5 star experience with Rallye BMW and John Botti! John went above and beyond in every possible way. I reached out to him back in April to inquire about pricing/availability on the X1 and X3. My fiancé and I both wanted to switch to BMW when our Audi and Honda leases ended. John promptly answered my initial email within an hour, and subsequent to that first email, I think we have over 200+ emails in total. We went through options and pricing, and then John had me custom build the cars we wanted through BMW's website. The deal he came up with was amazing for the 2 cars. Audi could not even come close to matching what he was giving me (and I was driving a fully loaded Audi Q5). We sent the build codes over to John and then he called me and went through each and every feature on both models to make sure we had everything we needed and nothing we didn't want. We talked through it all and decided on the final builds. John then placed the orders for us. He kept in constant communication with when the cars were scheduled to arrive and notified us once the cars were in. The process was completely seamless. We met with finance manager Charlie when I got my X3 last week, and met with Hassan today when picking up my fiancé's X1. Both managers were professional and easy to work with. We were in and out of their offices in 10 minutes. The genius guys showed us how to use and set up all the features, pair our phones, etc. Everyone is wearing a mask at all times. When you enter the dealership you have to fill out a form regarding COVID and sanitize your hands. They offer a box of "clean" pens. Once you use the pen, you put it in the "used" box after. They are definitely taking all precautions and safety measures. I can't recommend BMW enough. I drove a fully loaded Audi Q5 for 3 years and it truly does not even compare to my fully loaded X3. The X3 handles incredibly better on turns, accelerates better, and the interior is far nicer. The CarPlay connects wirelessly and the use of the entire system is seamless. I honestly didn't know how to use half of the functions on my Q5 for 3 years. The X3 is a superior car and I am so happy we made the switch to BMW! Thank you again John Botti- you are truly the best. Customer service was certainly above and beyond anything we could have expected. More
Everything was great. I was very happy with the work and Everything was great. I was very happy with the work and will definitely return for any other work. Carol is amazing, she Is really good at her job. Everything was great. I was very happy with the work and will definitely return for any other work. Carol is amazing, she Is really good at her job. More
Carol is a always a pleasure to work with. Carol is always a pleasure to work with. She makes the process easy. She's knowledgeable, professional, personable and very efficient.. I thoroughl Carol is always a pleasure to work with. She makes the process easy. She's knowledgeable, professional, personable and very efficient.. I thoroughly enjoy working with her. More