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Rallye BMW

Westbury, NY

4.7
8,947 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 8,947 reviews

December 29, 2024

Great experience, we enjoyed working with the entire team. Wouldn’t go anywhere else ever. More

by JORESKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Rallye BMW responded

Thank you for taking the time to review Rallye BMW!

December 29, 2024

Started out a little rocky, but ended on a good note, right now I am satisfied. More

by CONTENTMENT414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Rallye BMW responded

Thank you for taking the time to review Rallye BMW! Safe travels!

December 28, 2024

Shalonda James is courtesy knowledgeable and she was very accommodating she is thorough in reviewing the customers documents and throughout the entire buying process . She went above and beyond for m More

by EXPECTINGFAVOR2
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mika Rose
Dec 30, 2024 -

Rallye BMW responded

Thank you for sharing your experience with Shalonda and the team at Rallye BMW! We're delighted to hear that she went above and beyond to accommodate your needs during the buying process. We appreciate your recommendation, and we're here if you need anything in the future!

December 28, 2024

My 2019 540i CarPlay has not fully worked since day 1. Brought my car in numerous of times and still doesn’t work. Bought a lemon! Beyond frustrated. No one follows up to see if it’s working. Still n More

by LOVELYPURPLE888
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Romano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris the manager sends me survey which I fill out w poor results and still haven’t heard from him
Dec 30, 2024 -

Rallye BMW responded

I'm sorry to hear about the ongoing issues with your CarPlay. It's frustrating when problems persist, and I apologize for any lack of follow-up from our team. We are committed to resolving this matter for you, so please reach out at your convenience so we can assist further. Thank you, Chris Blanco - Service Manager - 516-833-4862

Jan 06, 2025 -

LOVELYPURPLE888 responded

I called and left you a voicemail on 12/31/24 and 1/6/25. Still waiting for a callback.

December 28, 2024

Poor service and communication and constant upsell of products and services that are not needed. More

by STEVENHAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Rallye BMW responded

I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your experience to see if there is anything I can do to help. Would you please reach me directly at your convenience? Thank you, Chris Blanco - Service Manager - 516-833-4862

December 27, 2024

I think your wait times on simple tasks should be prioritized better. 2 hrs for an oil change 2 hours to change a tire Should be techs designated for big jobs and others for smaller There are t More

by dezzy2736
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Rallye BMW responded

Thank you for sharing your feedback with us. We understand that wait times can be frustrating, and we're always looking to improve our efficiency in all processes. Your suggestion about designating techs is valuable, and we'll certainly take it into consideration as we strive to enhance our service process. If there's anything else you'd like to discuss or suggest, please feel free to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 27, 2024

This was my first time coming to a BMW dealer as I am a new owner. My service advisor Anthony gave me amazing customer service and took the time to hear all my concerns. I am truly happy that I have receiv More

by vv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Rallye BMW responded

We're delighted to hear that Anthony provided you with exceptional service during your first visit to Rallye BMW! It's wonderful knowing you're happy with the experience, and we look forward to welcoming you back as a repeat customer. Safe travels in your new BMW!

December 27, 2024

The service and the people at Rally's BMW is exceptional. The people there make you feel like you're home and with their their professionalism on the work being done I never feel worried about my car being s More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Rallye BMW responded

Ricky, we're delighted to hear that you feel at home with us here at Rallye BMW! Our team takes pride in providing exceptional service and professionalism. Thanks for trusting us with your car's care!

December 26, 2024

Great experience, highly recommend purchasing from them WESTBURY location X X X X X X X x More

by rustie325
Recommend Dealer
Yes
Employees Worked With
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kraly 💙💙💙💙
Dec 26, 2024 -

Rallye BMW responded

Thank you for recommending us, and congrats on your new ride! We hope you enjoy every mile!

December 26, 2024

Very happy with the service at Rally . The supervisor Chris Bronco was extremely helpful. My normal service representative was away when I brought my X3 in for service . He was very patien More

by BFELLO
Workmanship
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Rallye BMW responded

We're delighted to hear that Chris and the Rallye BMW team provided you with excellent service! Thank you for sharing your experience. Safe travels in your X3!

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