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Rallye BMW

Westbury, NY

4.7
8,732 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 8,732 reviews

June 27, 2023

dealer gave me a quote to replace 2 parts. took the car to a different dealer and only 1 part was needed. A 4000.00 mistake. More

by MHANSEN9
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Brandon Tibbals
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Rallye BMW responded

I apologize that the price was higher than anticipated. We strive to advise services we think are in the best interest of our guests and their vehicles, so it's disappointing to hear that we've left the wrong impression. If there is anything more we can do to assist you or address this issue, please don't hesitate to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

June 27, 2023

I would not service my car there, the work was completed under warranty and the same issue came back and they told me the car warranty is now expired and I have to pay for diagnosis and repair. And the serv More

by ACTIONPAUL
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Anthony Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Rallye BMW responded

Your review is very disappointing to read, as it does not reflect the thorough and courteous service we pride ourselves on. I am so sorry for any oversight in properly attending to your car's issue, as well as any inconvenience regarding our warranty policy. I'm also concerned to see that you experienced anything less than courteous professionalism, and I assure you, I will address this feedback with my team. I would like to help make this right, so when you can, could you please reach out with your contact information? Thank you, Chris Blanco - Service Manager- 516-833-4862

June 27, 2023

Great experience fast and easy process everyone was respectful and very helping if I ran into any trouble More

by ROHILLP
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Rallye BMW responded

Thank you for leaving Rallye BMW a wonderful five-star review! We are glad your visit went smoothly.

June 27, 2023

Rallye is a very professional dealership as are the service advisors! While waiting for my car to be serviced my salesman, Bet Vargas came down to the waiting area to talk to me. Very professional and More

by IVANHOE72
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Rallye BMW responded

Thank you for the review! We're glad to hear that Bet and our team at Rallye BMW provided you with professional and caring service. We appreciate your kind words and hope to see you again in the future!

June 27, 2023

Rallye service team is awesome, skilled and friendly. Chris is friendly and is very courteous. More

by smartnarang
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Rallye BMW responded

Thanks so much for sharing your kind words for Chris and the Rallye BMW service team! We appreciate the five-star rating.

June 27, 2023

Adam is the best, have been dealing with him for many years, he is the best. More

by bmdnylt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Rallye BMW responded

Thanks for leaving Rallye BMW a five-star review. We'll pass on your kind words along to Adam. See you next time!

June 27, 2023

Adam is always professional, honest and helpful . Adam go that extra mile setting expectations and going above and beyond More

by M1KE108
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Rallye BMW responded

Thank you for the positive review! We're glad to hear that Adam provided professional and helpful service. We appreciate your support and hope to see you again at Rallye BMW!

June 26, 2023

A first class operation, from your greeting by name to the timely updates, to the finishing steps, is what awaits you at Rallye. I've been dealing with Rallye for almost thirty years; I wouldn't go anywhe More

by Larry K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Rallye BMW responded

Larry, thank you for the review! We are so glad to hear that you are confident in the Rallye BMW team to get the job done. We appreciate your support over the years and are looking forward to seeing you back!

June 26, 2023

excellent service--very professional. Easy to make appt & car ready in a timely basis.Very satisfied More

by SHARONSHYMAN
Workmanship
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Rallye BMW responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Rallye BMW team. Drive safely, and we hope to see you back!

June 26, 2023

Above and beyond service satisfaction. Great customer service. Always a pleasure to come to Westbury BMW More

by Erica Laporte
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Rallye BMW responded

Erica, thank you for the review! We appreciate the kind feedback and hope to see you again at Rallye BMW. Safe travels!

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