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Rallye BMW

Westbury, NY

4.7
8,758 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 8,758 reviews

November 21, 2024

They fixed The engine lights and everything looks good in the car now thanks to them Them More

by nizamaydogan1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Such an amazing experience. They were incredibly responsive and adaptable to our circumstance. And they never failed to deliver the highest quality of service at a return. More

by RCPatino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Rallye BMW responded

We're delighted to hear that you had an amazing experience with us at Rallye BMW! Our team is committed to providing responsive and high-quality service, so it's great to know we hit the mark. Thank you for your feedback!

November 20, 2024

Brandon was courteous and on top of my service appointment. Rallye did a great job at a reasonable price. More

by dave@daveyu.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Rallye BMW responded

We're delighted to hear that Brandon provided excellent service during your appointment at Rallye BMW, Dave! Thank you for sharing your positive experience and recognizing our team's efforts!

November 20, 2024

Awesome dealership with great people. Process was easy and seamless. Nothing bad to say about this dealership. More

by JEFFREY.JIANG5409
Recommend Dealer
Yes
Employees Worked With
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Rallye BMW responded

Jeffrey, we're delighted to hear that you had such a positive experience with us at Rallye BMW! Thanks for the kind words and support.

November 20, 2024

Good service. But they run out of loaner cars, I have to wait about two hours for the service. More

by JHSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Rallye BMW responded

Thank you for choosing Rallye BMW for your service needs. We apologize for any inconvenience with our loaner availability and are always here to help if you need assistance with a ride.

November 19, 2024

Good service. Very friendly staff. Did nearly everything over the phone. Took a day trip to their dealership and test drove/ bought the car. Was in and out within More

by Connor Loomis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wachsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Rallye BMW responded

Connor, it's fantastic to hear that Rob and the Rallye BMW team made your car-buying experience so smooth and efficient. We appreciate you taking a day trip to visit us and are glad everything went seamlessly. Enjoy your new ride!

November 19, 2024

Bobby was excellent, Len was awesome but new car prep crew and service were subpar. New vehicle was not clean (exterior and exterior) when delivered and it took two hours to change oil with a 7:30 AM app More

by HAMDAN5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenard Brechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Rallye BMW responded

Thank you for your feedback. It's great to hear that Bobby and Len provided excellent service, but I'm sorry to learn about the issues with our prep crew and service team. We strive for efficiency and quality in all areas, so I appreciate you bringing this to our attention. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 18, 2024

Organized. Efficient process getting car in and out. However I preferred to wait for my airbag recall service visit. But they would not allow for some reason More

by GWEAVER0
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Rallye BMW responded

Thank you for sharing your feedback about the service at Rallye BMW. We're glad to hear that the process was organized and efficient, but we apologize for any inconvenience regarding waiting during your airbag recall service. Your comments are valuable, and we'll look into this further to improve our customer experience.

November 18, 2024

The best service. ...Brett Hines responds to text messages on his day off and George Javier in sales responded to an email sent on a Sunday More

by MCLMCLMCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Rallye BMW responded

We're delighted to hear that Brett and George went above and beyond for you at Rallye BMW! Our team is committed to providing exceptional service, even on their days off. Thank you for sharing your experience with us!

November 18, 2024

Incredibly efficient and accommodating! !! I live on the South Shore and they drove here from Westbury to give me a loaner!!! More

by mpriceman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : because I had a loaner, I don't know who serviced my car. I was speaking to a Chris Blanco in the service dept.
Nov 18, 2024 -

Rallye BMW responded

We're delighted to hear that our Rallye BMW team went the extra mile for you! Thanks for sharing your experience with us. Safe driving ahead!

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