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Rallye BMW

Westbury, NY

Overview
Employees
Reviews
Vehicles
4.7
8,922 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 8,922 reviews

December 30, 2024

Jason Tinling made me an offer I could not refuse. I could have purchased the car anywhere. I purchased it at Rallye because of Jason. More

by JEWELLLUCAS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hasan Barakat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Tinling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Rallye BMW responded

Thank you for sharing your experience with us. We're glad to hear that Jason made such a positive impression on you! Given the positive content of your review, it seems that your 2-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to reach out. Take care! Danielle Dewling - General Sales Manager - 516-833-4850

December 30, 2024

Everyone at Rallye, especially Dave, was so incredibly friendly and helpful! I would absolutely recommend Rallye to anyone. Every concern I had was addressed and every question answered! I don’t remember More

by Lsammon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Yavel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t recall the tech persons name but he was great!!
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December 29, 2024

Since my last repair of my brake pads and water pump I have been noticing a problem with my interactive screen. It turns off and reboots every 10 minutes. I will stop by on 12/30 to see Bret on this and h More

by CNCHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Rallye BMW responded

Nicholas, I'm sorry to hear about the issue with your interactive screen after your recent repair. We understand how frustrating this must be, and we're eager to resolve it for you during your visit. Please feel free to reach out if you have any questions or need further assistance before then. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 29, 2024

Brandon great. But waiting area very poor including coffee, food. Not BMW standard, not even close. More

by rance.me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Rallye BMW responded

We appreciate your feedback and are glad to hear Brandon provided great service. We're sorry the waiting area didn't meet expectations, however, and will work on improving our amenities to better align with the standards you expect. If there's anything else you'd like to discuss, please feel free to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 29, 2024

Started out a little rocky, but ended on a good note, right now I am satisfied. More

by CONTENTMENT414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2024

spotless place and comfortable arrangements the staff was polite I would recommend them to anyone More

by JackM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2024

Great experience, we enjoyed working with the entire team. Wouldn’t go anywhere else ever. More

by JORESKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 28, 2024

My 2019 540i CarPlay has not fully worked since day 1. Brought my car in numerous of times and still doesn’t work. Bought a lemon! Beyond frustrated. No one follows up to see if it’s working. Still n More

by LOVELYPURPLE888
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Romano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris the manager sends me survey which I fill out w poor results and still haven’t heard from him
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Dec 30, 2024 -

Rallye BMW responded

I'm sorry to hear about the ongoing issues with your CarPlay. It's frustrating when problems persist, and I apologize for any lack of follow-up from our team. We are committed to resolving this matter for you, so please reach out at your convenience so we can assist further. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 28, 2024

Poor service and communication and constant upsell of products and services that are not needed. More

by STEVENHAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Rallye BMW responded

I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your experience to see if there is anything I can do to help. Would you please reach me directly at your convenience? Thank you, Chris Blanco - Service Manager - 516-833-4862

December 28, 2024

Shalonda James is courtesy knowledgeable and she was very accommodating she is thorough in reviewing the customers documents and throughout the entire buying process . She went above and beyond for m More

by EXPECTINGFAVOR2
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mika Rose
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Dec 30, 2024 -

Rallye BMW responded

Thank you for sharing your experience with Shalonda and the team at Rallye BMW! We're delighted to hear that she went above and beyond to accommodate your needs during the buying process. We appreciate your recommendation, and we're here if you need anything in the future!

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