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Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
March 13, 2021
Good service. They were able to also work me in on short notice. The total service amount matched what they quoted me. I am glad I had this repair work done at Plaza Cadillac. notice. The total service amount matched what they quoted me. I am glad I had this repair work done at Plaza Cadillac. More
by Jimh
Verified CustomerEmployees Worked With
Harry
March 13, 2021
I don't like surveys that require me to fill out mandatory fields such as a written review. I also didn't work with any of the people listed as I was there for service. mandatory fields such as a written review. I also didn't work with any of the people listed as I was there for service. More
by DRPGDECKER
Employees Worked With
Other Employees :
None of above., John Bach, Christopher Ballard, DAVID STONE
March 12, 2021
Service was excellent. Steve very competent. 2917 XT5 has a lot of problems. Expect more from Cadillac. I have nothing more to say. Why 25 words. You people have some work to do. a lot of problems. Expect more from Cadillac. I have nothing more to say. Why 25 words. You people have some work to do. More
by ERROLMCKINNEY
Employees Worked With
Steve
March 12, 2021
Our salesman Robby Giovanetti was outstanding, very knowledgeable and courteous. Will be sharing our experience with friends in The Villages. Looking forward to enjoying our new Cadillac as much as our knowledgeable and courteous. Will be sharing our experience with friends in The Villages. Looking forward to enjoying our new Cadillac as much as our old DTS. More
by MJWZ06
Employees Worked With
March 11, 2021
I have been dealIng with Plaza for years and have bought at least three cars. You have a fine service dept. They have taken care of most of my service needs over the years. Your sales rep, Jonathan, was at least three cars. You have a fine service dept. They have taken care of most of my service needs over the years. Your sales rep, Jonathan, was able to get me a proposal for a new car very efficiently. Unfortunately we are unable to purchase a new car right now. We look forward to getting our CUE system replaced in our 2013 XTS as it has delaminates badly over the years. Otherwise it has been a very fine car. Joe and Lena Kane, Summerfield, Fl. More
by JUSTLEFT
March 10, 2021
Excellent service. Plaza treated me professionally and had my car ready when promised. They provided a shuttle for me to and from work so I did not have to wait at the dealership for my vehicle. had my car ready when promised. They provided a shuttle for me to and from work so I did not have to wait at the dealership for my vehicle. More
by tep363
Employees Worked With
Harry Akarcay
March 10, 2021
Service dept was excellent. Harry was great. Replaced windshield faster than expected and had me on my way. Harry explained service needs for my vehicle as well. windshield faster than expected and had me on my way. Harry explained service needs for my vehicle as well. More
by Mjfitz
Employees Worked With
Harry in service
March 10, 2021
Steve Wiggins outstanding. Service work great.We love Steve Wiggins outstanding. Service work great. We love this dealership..their personnel for results And how they treat people. Will return often Steve Wiggins outstanding. Service work great. We love this dealership..their personnel for results And how they treat people. Will return often and purchase next car from them. More
by Mikejmayer
Employees Worked With
Steve Wiggins
