Mark Allen

Very professional and great service. Only downside was vehicle not being fully cleaned when I arrived but was quickly acknowledged and rectified. Only downside was vehicle not being fully cleaned when I arrived but was quickly acknowledged and rectified. More

by Ledfordbk Verified Customer Verified Customer

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Great sales staff. Very patient and answered our questions. Associates are all pleasant and helpful. Very patient and answered our questions. Associates are all pleasant and helpful. More

by dallasedmiston Verified Customer Verified Customer

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I recently purchased a 2025 Honda Civic Type R from Plaza Cadillac, and I could not have been more pleased with the overall experience. I live approximately four hours away from the dealership, so most of Cadillac, and I could not have been more pleased with the overall experience. I live approximately four hours away from the dealership, so most of the purchasing process had to be handled remotely. My salesman, Jesse Knapp, was outstanding from beginning to end. Jesse was extremely responsive to all of my questions and took the time to send me numerous detailed pictures and videos of the vehicle. His openness and communication gave me the confidence to make the four-hour drive to purchase a vehicle essentially sight unseen. I also really appreciated Plaza Cadillac's willingness to negotiate the purchase remotely through email and text. Jesse was even able to work with me remotely on the trade-in of my Corvette and was fair with its value, which made the entire transaction much easier. When I finally arrived at the dealership, the Type R was exactly as Jesse had represented it. There were no surprises, and the entire experience confirmed that making the long drive to Plaza Cadillac was the right decision. Buying a vehicle from four hours away can be stressful, especially when you're relying heavily on the salesperson to accurately represent its condition. Jesse earned my trust throughout the process and made the experience straightforward and comfortable. I would absolutely recommend Plaza Cadillac, and especially Jesse Knapp, to anyone considering purchasing a vehicle from them—even if you're several hours away. Thank you, Jesse and the Plaza Cadillac team, for a great buying experience! More

by Babos70 Verified Customer Verified Customer

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Leesburg Florida is the only Cadillac dealership I use. The second xt5 I have purchased there. Both times I took my Cadillac in for service walked away with a new car to me, without the pressure most other The second xt5 I have purchased there. Both times I took my Cadillac in for service walked away with a new car to me, without the pressure most other dealerships exhibit. Rick the sales man is great, along with Harry in the service department. I can't leave Mark out either, EVERYONE is courteous. The working atmosphere seems very organized and inviting to the public. More

by SLEEPYHOLLOWSANDY Verified Customer Verified Customer

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Cadillac Plaza Dealer un excelente consecionario, nos trataron como familia muy profesionales y con respecto. Recomiendo este lugar además de los autos excelentes los modelos y su calidad. CADILLAC TX5 trataron como familia muy profesionales y con respecto. Recomiendo este lugar además de los autos excelentes los modelos y su calidad. CADILLAC TX5 400. ( número 1 ) gracias Jesse y a todo el equipo. José ojeda. More

by JWOJEDA Verified Customer Verified Customer

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Great service and fast on scheduled maintenance. also continued concern from The sales team .servive staff concerned about our issues also continued concern from The sales team .servive staff concerned about our issues More

by farmer4849 Verified Customer Verified Customer

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Very clean and nicely displayed vehicles and information. Waited a few minutes for someone to notice me, but then received immediate and excellent attention from Rick. He showed me what was available and p Waited a few minutes for someone to notice me, but then received immediate and excellent attention from Rick. He showed me what was available and presented clear, concise, easy to understand information about the vehicle I became interested in. Took me for a test drive, then allowed me to drive it myself. LOVE the car; LOVE the color; LOVE Rick for introducing me to this model and helping me to learn how to use my new all electric vehicle. More

by donnar01 Verified Customer Verified Customer

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I’m very happy with my purchase and also my sales person Rick Jiminez…everyone is very helpful. The service department was excellent in detailing. Would highly recommend them! Rick Jiminez…everyone is very helpful. The service department was excellent in detailing. Would highly recommend them! More

by listwithjana Verified Customer Verified Customer

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The staff is extremely helpful. The work on my XT5 was very good. It would be nice if Plaza offered soft drinks for people that are not into coffee. The work on my XT5 was very good. It would be nice if Plaza offered soft drinks for people that are not into coffee. More

by warren.donley Verified Customer Verified Customer

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A hour and a half oil change will make me look for another dealer who can get it done quicker. My last oil change took 2 and a half hours which is unacceptable. another dealer who can get it done quicker. My last oil change took 2 and a half hours which is unacceptable. More

by bobt5 Verified Customer Verified Customer

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