Jesse knapp
Jesse knapp at Plaza Cadillac

Jesse knapp

Sales Consultant

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

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4.7
152 Reviews

From Jacksonville Florida , 2 children, 5 grandchildren , 2 great grandchildren. 2 German Shepherds, and a lovely wife! Worked with Jacksonville Jaguars

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Specialties & Trainings

Certified Cadillac Sales Consultant

4.7

152 Reviews

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152 Reviews of Jesse knapp

October 25, 2026

Dealership Rating
Employee Rating

Harry and his staff are terrific. He always takes great care of us. Thank you. More

by Troy S
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Tony Pagano

October 18, 2026

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Outstanding service after the sale. Not only is the service department a wonderful experience but the detailing with your car washes is exceptional. Medicine Christy cook, service write More

by Ocalakid55
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Recommend Dealer
Yes

Other Employees Tagged: Tony Pagano

October 07, 2026

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Fantastic most satisfying very very helpful above and beyond what I expected. Couldn’t have asked for a better salesman. Jesse is the best More

by sw11217
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Recommend Dealer
Yes

September 18, 2026

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Very professional and great service. Only downside was vehicle not being fully cleaned when I arrived but was quickly acknowledged and rectified. More

by Ledfordbk
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

September 16, 2026

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I recently purchased a 2025 Honda Civic Type R from Plaza Cadillac, and I could not have been more pleased with the overall experience. I live approximately four hours away from the dealership, so most of More

by Babos70
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

September 09, 2026

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This dealer ship is the best and I can say that because I have been to dealers in many states. More

by FIUNGERMAN
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Recommend Dealer
Yes

September 04, 2026

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Cadillac Plaza Dealer un excelente consecionario, nos trataron como familia muy profesionales y con respecto. Recomiendo este lugar además de los autos excelentes los modelos y su calidad. CADILLAC TX5 More

by JWOJEDA
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Finance Experience
Recommend Dealer
Yes

September 04, 2026

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All the staff were very helpful, kind, and focused on my needs, clear as well. More

by GSKATE680
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Service Department Staff

July 30, 2026

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Employee Rating

This place and all these people are awesome . I have been dealing with Mark in parts for years and recently chose to use the service center there for a customer of mines GMC pick up . Everybody I More

by bodyshopincc
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Service Communication
Recommend Dealer
Yes

July 16, 2026

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A hour and a half oil change will make me look for another dealer who can get it done quicker. My last oil change took 2 and a half hours which is unacceptable. More

by bobt5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 17, 2026

Plaza Cadillac responded

I sincerely apologize that we did not meet your expectations regarding the time required to complete your service. We always strive to communicate an accurate estimate of how long each visit should take. Based on your service history, your visit included more than just an oil change. On your Cadillac, routine maintenance typically involves several additional services to help ensure your vehicle is operating safely and efficiently. During your appointment, we performed: An oil and filter change A tire rotation A comprehensive vehicle inspection, including the brakes, fluid levels, and tire pressures A check for any available computer/software updates A review for any open safety recalls Replacement of both the engine air filter and cabin air filter A complimentary wash and vacuum of your vehicle A service of this scope typically takes about an hour and a half to complete. We appreciate your feedback and are sorry that the timing did not meet your expectations. If you would like to discuss your experience further, please don't hesitate to give me a call. I'd be happy to speak with you. Thank you for your business, and we appreciate the opportunity to serve you.

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